If you have a package that says it's going to be delivered on a Sunday, forget about it. Every…read moresingle time I have an Amazon package out for delivery on Sunday USPS drives right by and marks the package that the customer requested it be held for pickup, instead of getting out and delivering it. If this keeps up I WILL report the issue to Amazon and let them know that the USPS is violating their contract with Amazon about delivering their packages on Sundays. If they don't have enough carriers to deliver packages on Sunday then don't mark them as being out for delivery when they're not actually going to be delivered. This has happened at least 4 or 5 times in the past few months.

Illiterate and ignorant clerk in charge of passports. What happened to the educated professional…read morewho held the job in 2021?

This is a location…read more It is a location in Sutton County, Texas. Staff is on site. Staff know English. Staff service clientele and customers alike. Staff are clear. Parking, yes. Open during business hours, yes. P.O. Boxes, yes. Staff, yes. Parking, yes.

Gave them 1 star because I could not give zero. This place is unbelievable. I called before having…read moremy package shipped to the store to make sure it was ok. Was told they accept all deliveries / packages. When I arrived to pickup my package, they refused to give it to me stating they could not 'put it in their system'. Was told they would have to send it back to the shipper. My wife and I are full time RVers and use UPS Stores on a regular basis and never had a problem. The package was a part to repair our RV and now we are stuck until I can get the part. Plus not sure if I will get refunded my $200 when they send it back. I really don't understand why they would not give me the package. I know UPS Stores are franchises but I will think twice about using any UPS Store again.

Brought a package fully sealed ready to ship, the employees insisted on opening it to make sure it…read morewas "packaged correctly" then proceeded to charge me to retape the package. The employees had a careless attitude and could not be bothered to be helpful.