If i could give a negative i would. Always giving me problems about my packages but can go to any…read moreother location without any problems.

If I could give negative stars to this location, I would…read more they always have an attitude and are always rude. They never want to help and they have smart mouth responses. I've been to multiple locations for the past 10 years plus and I have never gotten such bad Customer Service from any other location or other employees.

Let me say, after reading the reviews about getting your passport done here, l was worried…read more HOWEVER, Rosa was such a peach! My appointment was for 11:20 and I showed up about an hour early since I was already in the area. I was sure that I would be told to come back but Rosa said "no worries I can take you in a minute!" What a breeze to get my passport, i had low expectations but was proven wrong with Rosa's friendly and speedy service. I told you I'd write a review, Rosa! Sorry I'm a little late. Thank you!

While I was in the Hollywood area, I stopped by the post office on Polk Street to drop off a couple…read moreof letters. I was fortunate to get abparking spot just a short distance away from the entrance. There were a few customers inside; some mailing out items or waiting in the passport service area. Everyone, including myself, received satisfactory customer service. I was in and out in less than five minutes.

On April 18, 2026, at around 10:00 a.m., I experienced serious issues at the Hallandale USPS post…read moreoffice located at 500 S Federal Hwy, Hallandale Beach. I received rude and unprofessional service from the post office manager, Fernando, and a clerk named Nicolette. They refused to assist me or explain my options, declined to provide service, and refused to show their name tags when asked. As a result of their behavior, I became upset and expressed my frustration. Instead of addressing the situation professionally, they asked police officers to remove me from the premises. I believe this conduct is inappropriate for government employees and does not meet the standards of customer service expected from USPS staff.

My experience is generally good. Some time you can stock in…read moreline for ever but in general it's not so bed. Postal workers are friendly and very helpful.. we use to have a postal office just one block away from our building. But it's been closet and we have to drive even to the nearest to us Post office.

This was the nicest post office. I went to the sunny isles post office. I asked the lady who worked…read morethere a simple question and this is it sunny isles. I asked if I could put my stuff down for a second and she yelled at me saying there's three tables you can go over there and I didn't see that there was another table so I went over and then I heard her yell at another girl. I felt so bad and it didn't make me feel nice so I left and I went over to this post office and the lady was really great. She had a good sense of humor dry sense of humor, but I really liked her. She was so helpful. I could see that she was a good employee and she made me feel good when I left. I hope people give her credit for that excellent employee and a nice person.

Very unfriendly atmosphere. About 5 sheets of paper with "PLEASE WAIT IN LINE UNTIL YOU ARE CALLED"…read moreare taped to the walls, backs of computers.. and anywhere they could basically. They have also roped off areas.. quite ridiculous. Attitude of the workers is unnecessary. I once was waiting in line while an attendant was having an afternoon nap. They always select the happy face on the screen for you when the computer asks how was your experience. I still prefer going here than the sunny isles one...

Very rude employees, all 3 ladies ignored me when I asked them a question and it was silent in the…read moreplace that they all heard me, I had to ask again and they give you bad attitude on top of ignoring customers questions and refusing to answer the first time , then roll their eyes and talk amongst themselves about other things ignorning customers and giving customers bad attitudes, rolling eyes, and slick answers.

never come here if you don't have to. In fact never use USPS if you can avoid it. Old building,…read moreshort staffed, 30m-45m to see the one or two ppl ever working here. Heard 3 loud arguments while waiting today. Just a miserable place in derelict condition with angry staff and angrier folk waiting in their always long lines.

Horrible customer service. Just left. They are not helpful at all the assistance manger was no…read morehelp. All across the bored training is needed

This location is an absolute joke, they always have the carts filled and when you need one they…read moremake no effort to move with a sense of urgecy to help you. I run a business and visit this location multiple times a week, a lot of my deliveries have been damaged in shipping and i have had to refund my customers. The online claims department is a scam. The store manager was supposed to reach out to me, the supervisor Jose took my information and i have been waiting for over three weeks and have yet to receive an email or call. the management is unreliable and disappointing.

So careless. They take forever. No sense of urgency. The line is ALWAYS sooooo long. Would rather…read moredrive the extra 10 minutes to FedEx. Update: Just stood in line for 15 minutes for them to not have colored ink. Will never be returning to this location

Good UPS store, very convenient for me living in Aventura but unfortunately gets very crowded and…read morelong lines. Very entitled people that patronize this place no reflection on the shop but they expect these people to wait on them hand and foot. The people who work there are super nice and deserve your business. Highly recommended.

Nothing fancy although well organized and clean store. There are three private UPS parking spaces…read moredirectly in front of the business with a 15 minute posted time limit - not sure why anyone would stay here anywhere near that timeframe. The clerk scanned my package and provided a tracking receipt. Packing boxes are available from 8x8 to 18x18 with bags and packaging materials. Passports photos are offered here with a notary on premises.

the last time you went to fedex store... were you charged for tape? were you charged for the…read moreprinting of the label for your box? of course not!!!! then why would this store nickel and dime you? they charge you for everything. no --- not in this lifetime would i suggest you go to this store. i was stuck going to this store because of an amazon return. i would never -- in this lifetime suggest using ups store. nope. nada. no way, jose. find an alternative. don't do business with them. you'll end up doing what i'm doing... writing a scathing review. find an alternative. don't waste time or money at this ---- ick. pure ick. therefore, i am writing zero stars.... zero - 0 - zero stars. i do not recommend this ick. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF.