This place has changed. Workers does not give a crap about their work one of the slowest place out there... worse place to get loaded/unloaded read more

Not even worth a star. Had an appointment time of 2pm. Arrived at 1140am. Still sitting here at 6pm and they haven't even started to load yet. A few months back I called 2 hrs before my appointment saying I was going to be 1/2 hour late due to another company not getting me unloaded in time. This place was going to cancel the appointment and charge a fee. The company I work for had to dispatch another truck and trailer to get here and start the appointment. Only gave them a star because it wouldn't let me post without one. read more

45 min wait at the check-in gate still marked me 10 min late, security lady was nice and said to explain to check-in how long the wait was. Now theyre saying they are too busy/backed up inside as well and that load times are 4-5 hours and to "try to reschedule". i guess they dont care about my time or the $100 in diesel for my pointless round trip. Since they can lie and claim i was late guess this will be coming out of my pocket which leaves me in the negative for today so far. I will NOT reschedule with disgraceful companies that do business this way, not worth it too many fair honest companies out there. In turlock USCS defense most US cold storage ive been to operate like this, wonder how they treat there own employees... YIKES! read more

This is the worst place for delivery I have really bad experience with them I am unloaded in 3 hours but for last 2 hours waiting for the pepper and whenever go ask to receiving office they said it's not ready yet I will not come back again here read more

Very bad service It takes 6 to 7 hours to empty the load here, I will never come back again.

Every time I come deliver here i always lose 4-5 hours even if I show up early or on time. I don't understand why people in the shopping/receiving department take their sweet time on attending each driver that walks to the window, it's not okay, truckers who get paid by the mile waste their work hours sitting around having their patience tested. Every driver who walks over to the window spends at least 5 min sitting around, 10 people line can take up enough time to have your back to tighten. My appointment was at 1pm, I came at 12 and it's now 2:30, they haven't opened my doors yet to even begin my unloading process.... that's unacceptable, if drivers ran paper logs this wouldn't be the problem but now that everything is electronic i feel like US cold storage should prioritize on their efficiency and make proper adjustments to their work process. I hope the company takes the time to read this because I can assure you I'm not the first driver who's experienced this, I'm simply the first one to be vocal about the experience I had. read more