Just had a major procedure at this hospital. They delayed it by 45 minutes, why I dont know. Then…read morethey rushed me into the surgical suite. The staff was making jokes and were about the most unprofessional crew I have ever had operate on me. After care nursing was good. The food inedible. The release from Frodert was quick after my doctor's partner showed up 3 hours late. She then released me with no pain meds. Had to call the hospital back with no help but finally got hold of an after hours number from my doctor. Also they are expanding, the parking situation is horrible. Your call on this place but you won't see me or my family back again. Once I do the final follow up with my doctor it's back to Northwestern. Never again Frodert...

I see Akua Akuffo in Urology and Dr. Fechter in Nephrology and both are absolutely wonderful! Not…read moreonly are they both intelligent but they're also compassionate and kind. 10/10

I had to spend five nights in the hospital and I would say I was treated with five star service…read more From the doctors to the nurses to the AIDS everyone treated me like family.

Terrible Birth Experience-I was so hopeful and wanting to love this place but leaving with birth…read moretrauma and regret. After attending their birth classes and baby classes as a first time mom I was feeling confident even though things with Dr were not great (felt rushed and not listened or cared for). I was told by my Dr their staff would talk to me about birth preferences, wishes, and concerns because they may not be the one delivering the baby.... That never happened During my labor the following happened Staff was not supportive,encouraging, helpful- it was cold the interactions and they couldn't care less The Dr on call and nurses were audibly sighing and not actively speaking or assisting me during the labor There was no explanation on what and why things were being done to me - for example if not in an emergency situation why was a catheter used on me and not give me the chance/option to use a bed pan? Especially as I was unmedicated?? Why was I forced on my back when it was the one position that brought me blinding pain? No care - after being stitched up and in emotional distress not one staff member seemed to care. It was very much baby is here and move on. Which made my 2 days in hospital that much more difficult. The positive - the lactation team is beyond helpful and very caring

I've been a patient with the practice for 18 years, my mother was a patient her entire adult life…read more I'm disappointed by the decline of this practice after so many wonderful years with Dr Shepler. He was always amazing. Kind, straightforward & understanding. My second visit in 6 weeks. Worse than the first. I scheduled a blood draw to check levels and renew a script for an existing condition. The PA I saw would not sanction a blood draw, questioned if I was actually diagnosed for what I wanted blood drawn for, then told me to schedule another appointment for the draw. Her computer crashed towards the end of the visit and she didn't have access to my records to view or understand my history. Completely disregarded a second concern I made the appointment for. At one point while I was with the PA, I felt so ignored and misunderstood, I considered walking out. After my appointment was over, I stopped at the reception area and confirmed they had a blood draw listed as my appointment reason. They said yes and couldn't understand why one wasn't done.

I had the worst experience with this dr. He was very insensitive, and acted as though he could care…read moreless that I was in the room. I would not recommend him at all! My definition of a doctor is someone warm and caring. He was cold and shrewd!

I cannot recommend the MHAR program enough. Dr. Logan is truly one of the most down-to-earth and…read morecompassionate people I have ever worked with. After struggling with different medications and feeling discouraged, they patiently guided me through the process, and for the first time, I finally feel like the right medication plan is in place. Amber was also hands down one of the best therapists I've ever bet met. Her ability to listen, connect, and truly understand what I was going through made all the difference. Im finally able to wake up day after day to a life worth living and I cannot thank either of them enough for that.

This has to be one of the best places to go for addiction/rehab and mental health. They have been…read morehelping me cope with a lot of issues and I am continuing to work on myself with their help.

Honestly can't say I have ever had a good experience at this hospital. If your insurance provider…read moreinsures you at other local hospitals I would recommend going somewhere else, unless you are dying or it's a serious emergency. Front Desk Staff is rude and not compassionate at all. The nurse who prepared me to see the doctor needs a serious attitude adjustment. Went in there for a possible allergic reaction with no voice and she took her sweet time. I motioned for a pen and paper to explain what happened since I had no voice and she accused me of yelling at her. How one yells at someone with no voice is beyond comprehension. They are quick to send out hefty bills for doing absolutely nothing.

I like the hospital at first, man things change, I went in for knee probs, Waiting for surgury in…read morefew weeks, Seeing a ortho Dr their for the probs, AnD I have a Family DR their, also. Well My prob is the privacy probs their, What ever happen to dr patiant confendentullty how ever ya spell it, They share info within each other, without your permission, I think info with you and just the dr u see should stay with you two now one else,!!!!! Im so pissed when the ortho dr told me stuff that my family dr only knew, All because of med, When I got their Asked for pain meds from the ortho dr and family dr, I never was on meds befor this, they dont relize what pain I was in and told me they never fill it again, and think im a druggy fine not on any pain meds now but what right do they have to share info, I am not a druggy, but this is wrong, something needs to be done I am finding a new doctor from new hospital system