New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

Fortuna has one of the best cars in town I got my car not to long ago and I'm super happy. It was a…read moregreat experience and a great price if you guys are looking for cars you should come down and see what he has to offer even if you don't have credit they are still able to work with you. Come down to Fortunas Auto sales down in Springfield MA. You won't regret it I promise you. Remember great prices and great cars. :):);)

Bought my wife a newer Rav4 with low miles here at a good price. I hate buying cars, and I hate…read moregoing into car dealerships. Generally, I'd rather scrape my gums on the nearest curb than go through the exercise of buying a car. These guys break the stereotype- they're easy to deal with and have good cars at good prices. I was totally happy with my purchase and even happier that I didn't spend a night in jail from trying to punch out a car salesman. Win, win, win. If they have what I want when I go to buy my next vehicle, it's on.

From the owner: About Us Since 1987 Ludlow Auto Sales has been a name you…read morecan trust for a quality pre-owned car, minivan, or SUV. We are a family owned and operated independent dealership and are here to satisfy you the customer. We do not have the high overhead that the large franchise dealers have and we pass the savings on to you. All of our vehicles are 100% serviced and inspected prior to delivery. We sell clean quality late model pre-owned vehicles that are 2-4 years young and have low-average mileage on them that are former program/lease vehicles. We offer free registry & insurance service in MA and CT. We will provide a free Carfax report for any car in our inventory. We promise a no-hassle and pressure-free approach with all of our potential customers. We also have a rental fleet of vehicles that we rent locally and have low daily, weekly, and monthly rates. We also offer free loaners should your car need warranty service. Please stop down and I promise you will be treated like family. We are

Very good car buying process here. They worked very hard to put me in a car I really liked and…read moreexplained everything to me when I had questions. David is a great salesman and the finance team here is great as well. I will be buying another car from David and the team here in the future for sure.

Holy moly don't know how to start, bough a vehicle from then, and from day 1 I noticed back bumper…read morewas a bit off, when next day and he said we crash the car... Blind spot keep getting disabled and I when back and they didn't want to fix it. Never again, has been a year and the person the recommended us, still waiting for the $100 recommendation money... Please avoid this car dealership at all cost!!!

These people are crooks and frauds !! They over charged me for a 2006 Toyota(as is)for $7341.25 on…read moreOctober 13 they took my money and they said they would fix the bumper,front windshield(Trevor said appt by Payless on Oct.16), put new brakes,tires, and rotors, new battery, fix the seat belts,etc. it took them over a month to fix the windshield alone. After 3 weeks I said I want my money back I can't keep waiting for a car that they don't want to fix and Diane then fraudulently/illegally registered the car under name without a bill of sale or even a title all because they didn't want to give me my money back. Nov.15 I finally get the car; seat belts don't click (only driver), windshield still broken, car making weird noises while driving, turning off and turning on, car shaking really bad especially on reverse, while driving, at a stop sign,CD player doesn't work, Bluetooth doesn't work,lights are out, speakers are practically blown, battery keeps going out causing clock to reset,middle arm rest is broken,tires are shit so is the spare (14 psi), breaks has a weird movement like a pause like of it got stuck half way! which is a safety hazard, they gave me the car with only a quart of gas. Hood will only close if you slam it.Trevor, Diane, the fat old lady that sits by the bathroom, and the fat older guy with glasses like to gang up on you, give a lot of attitude,scream,shout, and act like they're the victim . These bamboons didn't even know the lemon law (they had to Google the shit) or how to sell a car but want to brag about being in business for 43 years. I was told I have a warrenty of 30 days 100 miles but I have to drive the car for 100 miles before getting it inspected because of the new battery when I told them I'm driving 2 miles a day that's impossible and doesn't make sense they got mad and the screaming and jumping around like toddlers started again oh i don't care whatever, whatever not my problem that's yours it's your car now while he rolled his eyes like a teenager on her period(is what I got). I have 4 co workers that vouched for them but I guess how I'm not white this is the reason I'm the only one dealing with this shit storm of morons. The mechanic is even worse he gets offend because you question his work and acts like his youtube diploma is the best work.

Huge Thank you to Trevor from Chris auto sales! Very friendly, knowledgeable, and caring when it…read morecame to my needs and wants for my next vehicle! I absolutely love my new Ford explorer! If your looking for your next SUV or Car stop in and see for yourself! You won't be disappointed! Thank you Chris Auto Sales!!

My experience with these folks didn't really go well. My son and I visited the business and met…read morewith the owner and his father. They are nice folks who seem to care, but I feel they just don't understand the whole process. I will say, I have not bought and older car for many years. It was a 20 year old Toyota 4Runner, so I really just wanted it in good running condition and was safe and reliable within that context. The car test drove well and seemed pretty good. After having the car for less than a week, a light came on the dashboard for the catalytic converters (fishy). We called and asked them to look into it. Drove the car up from southern CT, only to have a day wasted with no results. Drove it back again, and they sent it out to a muffler shop. When it was returned, the work done was ridiculously substandard. They cut mounts off reconnecting pipes with JB weld. Needless to say, it didn't make it home in one piece. I have since gone somewhere local and had it all fixed and welded properly. After having it at a mechanic, they pointed out lots of other more urgent repairs needed than just some exhaust issue. I guess I hoped their mechanic at NEMC had done a once over and been more thorough. I guessed wrong. You might be able to get a good car from there, but I think you'd be lucky and not necessarily assured by that assumption they do any real inspection. In reality, you're on your own. Get it inspected before you buy. You can't rely on them to truly insure the car is in good, safe condition. Nor can you rely on any work being done to any mediocre standard. Sorry guys, the sell was easy, but the follow up was so poorly done, how could I possibly ever come back. Lesson learned and buyer beware.

This dealership has fantastic customer service and was extremely easy to work with. They gave me an…read moreextremely reasonable offer on my trade-in and were quick and efficient with the paperwork for the trade-in and sale. I highly recommend these guys for all your used car needs.

The entire experience was amazing for me. It started with an inquiry online regarding a vehicle. I…read moresp w/ Daewood (sales person) to setup a day to visit the store. On that day Mo introduced me to Dave K. We went on a test drive and I submitted all my information to Dave. Dave introduced me to Ricardo A and he worked feverishly crunching numbers and making everything possible for me. After finalizing the sell, Ricardo introduced me to the Sam (manger) and my photo was taken with my dream car. I live in CT but this dealership will always be my favorite place to do business. Because of the TEAMWORK & knowledge of the staff at MBSpringfield, I am a proud owner of a 2025 Mercedes.

Mercedes-Benz of Springfield have the worst service department I have ever encountered, I have a…read more2005 Mercedes-Benz S500, I took it there four times for service, they overcharge you they price gouge, you supposed to listen to everything they tell you but they don't want to listen to nothing you have to say, the service department treat like was a bum off the street. I always get wrong parts, and a break things while they trying to figure out what's the problem is. They play favorites with their customers. They Rob the one who they know they can get away with, I'll never go back there, I turned that whole company over to God almighty to let him judge them. It's not even worth a star.

Best sales team in New England ! Friendly,fast, clean…read more,honest and knowledgeable. I have never had such a wonderful time purchasing a vehicle. I highly recommend Pafumis auto sales

I had a very good experience with Shelby Motors. Both Dave and Mo were very attentive and kind to…read moremy daughter who was very anxious about buying her first car. They even offered lower priced options within her budget and negotiated a good price for the car she wanted ---and they were the ones that offered to lower the price! When she had a problem with her battery they were immediately responsive and reassuring ---even offered to come in on their day off. I would highly recommend them!

DO NOT BUY FROM SHELBY MOTORS - THEY TOOK ADVANTAGE OF A DISABLED SENIOR CITIZEN…read more My dad, a disabled senior citizen, was sold a lemon by Shelby Motors in Springfield, MA. The car has had problems from day one, and the dealership has done nothing but make things worse. He brought the car back for repairs, and not only did they fail to fix the issue, but they also left tools under the hood on the engine and tossed the undercar cover in the trunk--completely careless and unprofessional. They claimed the problem was resolved, but it wasn't. My dad had to take it to his own mechanic and pay out of pocket to fix what Shelby Motors claimed they had already done. And guess what? The car is still having problems. To make matters worse, they sold his old car, which he had traded in, even though it was broken, so now he's left with a faulty vehicle and no way to get back what he had. Shelby Motors, and specifically Dave, have been completely unhelpful. My dad has called multiple times with no response. They clearly don't care once the sale is done. Shelby Motors should be ashamed of how they've treated my father. This is not just bad business -- it's predatory and unethical behavior. We will be reporting this to the Massachusetts Attorney General's Office, the Better Business Bureau, and will be consulting a lemon law attorney. Do not trust this dealership. They took advantage of someone vulnerable and left him stranded with a nightmare of a car.

Bought a Nissan Sentra there took it to get expected and didn't pass so brought it back to them and…read moreit passed for some reason. Already had to replace rotors/brakes Less than a year having this car already to put $4000 into the car and didn't even pay it off yet. The front strut and control arm had to replace plus cross member engine frame to the axle. I honestly hate this car. Right when I drove it off the lot it already gave me problems. I wouldn't go back there. Yes the cars are cheap but not good quality.

I had been saving up to buy a car for a while now and wasn't going to settle on anything less than…read morewhat I loved. I had gotten my first car from FDR Auto when I was about 16 and had no issues with it, it was even still running when I decided I needed to upgrade. I had been coming to FDR Auto for about a week before purchasing a car. Everyone I talked to and worked with was professional and devoted to customer satisfaction- Ozzie, Joey & of course Frank. By the time I finally made up my mind on the Jeep, I figured the staff would be annoyed with me and anxious to make a sale. But not these guys, they were patient and we even had some jokes at this point. I never felt pressured to buy a car by anyone here. In fact, they even told me to go home and think about it and that they would give me a call if anyone else seemed interested in the same car I had my heart set on- which I thought was pretty awesome! Upon purchase, they made sure the car was ready to go, polished up and plates on for me! I would recommend this place to anyone, they're awesome people with good intentions! And they even do oil and tire changes with unbeatable prices! Thank you everyone for all your help and patience! I love my Jeep!