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Union Passage

4.0 (1 review)

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4 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

Boots

Boots

(4 reviews)

This newly opened Boots has replaced their longstanding store just ten seconds further down. I'm…read moreincreasingly confused about why the good people of Boots spent the time and money to make this venture - as it is seems to be exactly the same inside! You may think that every Boots in the country is going to be the same; generic, bland but ultimately useful. But you'd be wrong! This Boots is FANTASTIC. It's absolutely massive for a start so you're bound to find whatever cosmetic or pharmaceutical product you're after. And best of all it has the most helpful and friendly staff of any shop in Bath. Whenever I've been in, one of the shop assistants has been at hand to help me find me exactly what I'm after or recommend something new to me. This Boots also has a great range of cosmetics and perfumes which I've never seen in any of their other stores. My best buy here has been the new Prada perfume at £35 which was sold out everywhere else I'd been.

No doubt trying to capitalise on the recent opening of Westgate 'shopping centre' - quite literally…read morethe most pointless and film-set (as in Bath stone slapped over a makeshift metal frame) like collection of shops I've seen in a long while. Boots should have stayed in their original position, which was a much bigger store, and saved themselves a packet of money. The layout has been kept more or less the same, though, which is a boon, as I got to know my way around the other one pretty well when hunting for cold remedy and the like. It's just that I hate coming into Westgate. Bah.

Lush

Lush

(4 reviews)

£££

I had such a great experience with Ed! He was engaging, sweet, and even went the extra mile to give…read moreme a little something extra that I really appreciated. As someone who has worked in retail, I know how rare it is to have a truly great interaction not only with the employee but as a customer as well. Ed was a breath of fresh air! We had such a nice chat, and I'm especially grateful for his insight on how to enjoy a relaxing bath--such a thoughtful touch. His kindness really stood out, and I just wanted to leave some kudos for a job well done!

Lush There's nothing I like less than a 'hard-sell' when I'm…read moreout shopping. 'Would you like a spray of our new perfume?' No, thanks. 'Would you like to hear about some of our exclusive deals we can offer you?' I'm fine. 'Can we offer you some FAN-tastic insurance to go with that?' I'm only buying batteries?! Which is the only thing that puts me off shopping at this Lush. The friendly staff obviously have a whale of a time working here as they're always smiling and joking around. But I really don't need to be asked 'can I help you?' by six different perky shop assistants before being helped against my will regardless of me refusing their help! (I get them impression they're working on commission). It's such a shame that they're so bloomin' helpful, as it puts me off wanting to peruse their henna hair dyes, delicious smelling bath bombs and wonderful lotions and potions. If you do get coerced into buying something you didn't really want - don't be shy to ask for some samples. They're so darn friendly they'll happily give them to you! P.S. You may enjoy this shopping experience if you're a much more personable shopper than I am!

Union Passage - personal_shopping - Updated May 2026

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