Russell has great products. The problem begins with ordering. I called on Monday and…read moreordering a garmin navionics vision plus mapping card. The gentleman was great and said it would be shipped that day and I would have it by the weekend. Side note i ordered it at 9:49am on Monday morning. Wednesday 30 minutes before they closed it still had not shipped and a very nice lady somehow got a tracking number for me but still would be shipped until Thursday. Russell seems to have a problem of promising customer and failing to follow through. Shop elsewhere if you would like your item in a timely manner

Had to order a second active Target one because the first one I purchased from them failed they…read morethrew it in a box two times the size of the original box with no padding and no shock absorption UPS beat the living dog s*** out of it when I called Russell Marine to complain about it they basically made excuses for the way it was packed and blamed it on shipping not their problem do not buy from them the box look like it was kicked from Kansas to Florida by somebody's foot and then ran over by a truck there was delicate electronics in there I waited more time than I should have for it to be shipped and they really don't seem to care I will no longer be doing business with them and I will tell everybody I know the same thing do not use them