I was a frequent customer for several years. I bought some artwork, but primarily Annie Sloan paint. I spent hundreds of dollars at this store in paint alone.
I purchased several cans of paint with the intention of refurbishing a bureau. However, I had to wait longer than expected for bedding I ordered. When I received the bedding, I realized I would have to go with another color. The paint was unopened and I called to see if I could exchange it for another color; I did have the receipt.
The owner said she had to process the question and would get back to me. Why is this a difficult decision? As the owner of a boutique, I would absolutely support my client. It was a minor decorating issue and the owner had the opportunity to help and instead took a full day to deny the exchange. No problem, I will just order online from now on.
Delays are not uncommon in the decorating world. I urge decorators to find another paint source. read more
