This has been a solid, Stable institution for our business since 2005. They alert if there might be…read morean issue, balance the transactions and pull no funny business in the slightest. The tellers are nice and attentive too. I'm frankly glad they here in Conifer!

Jessy Plummer, banker here at Wells Fargo, provided me exceptional customer service for my banking…read moreneeds. Great job, enthusiastic and personable. In these days of mostly poor customer service, it's nice when you get helped like this. She deserves a raise!

Pretty disturbing when you deposit a check from the state of Colorado and funds are unavailable and…read moreon top of that the tellers were so highly skilled they told me " just don't know why , can't tell ya " just what everyone wants in a bank , great customer service !!

hands-down, worst Bank ever! Outrageous fees, only one ATM up here you're allowed to use and that's…read moreat the bank, they deny charges because the system says they are fraud when they're not, then charge me for those attempted charges, the app never works ever, their machine says they're open on Saturday when you call the branch, then you drive to the branch and they're closed. The drive-through is never working, when it is you sit in line for half an hour with one car in front of you. Tellers are exceptionally slow painfully slow. It goes on and on and it never ends with this bank. Avoid at all cost!!!

Conifer used to have two locations. The location that was shut down had a great drive through…read more You rolled up, sent your transaction in and it was done in a couple of minutes. The remaining location has the WORST drive through ever. I have spent 10-15 minutes from the time I sent the tube until my transaction was complete. I have given up on the drive through and now go inside. This has increased the speed by a couple of minutes. Yesterday I walked in the lobby and there was one person being helped at the window and no one in the drive through. There was 3 employees behind the counter and two managers came in and out. I waited 8 minutes until help was offered. Many times the staff is huddled talking and ignoring customers. I have seen this behavior multiple times. it might be time to move all of our accounts to another bank.

Customer service was not helpful and almost rude to deal with ur own money. I was a customer since…read more1998 and they treated me like I didn't have any money at all and what I could do with it .I was not appreciated after all those yrs of business .

I was a US bank customer for over 20 years. An employee of the bank opened a $5,000. loan attached…read moreto my account without my consent, knowledge or signature. When I complained to Jeremy, a manager he was horribly rude and threatened to "personally" ruin my credit. I have never been treated so badly as a customer. I asked a different nicer manager to see the loan contract, she admitted that it didn't exist, and she knew the employee of US Bank who opened the fraudulent loan without my signature. On 7/28/2022 the Consumer Financial Protection Bureau fined US Bank $37.5 million for accessing credit reports and opening accounts without permission. They have been ordered to forfeit and return fees and costs to all unlawfully harmed consumers. Please protect yourself and don't bank with US Bank

We had a great experience at this Chase branch after making an appointment at the Vail Branch…read more(which turned out to be temporarily closed). We literally ran in with 5 minutes to spare to complete a wire transfer to close on our house. The staff got the wire out before 3pm and we are so grateful!

They do money stuff and i hate them less than other money institutions. This is a mutually…read morebeneficial relationship. Probably more beneficial for them but whose keeping score.

I have now been with ENT Credit Union for some years, and transfered to their new location off of…read moreWadsworth and Crestline. I have never had such a GREAT experience banking as I have had with ENT Credit Union, they truely care about their employees and handling of customer services! The Customers service is AWESOME, never a wait, and each person, particularly Steven, the Littleton branch is extremely helpful! He handled some fraudulent activity, taught me how to navigate around closing and opening safely. For a month plus, the fraud went viral. ENT explained to me how horrific and invasive is, and what to do about the problems created once 1 occurs and the onslaught of a Tsunami of fraud hits everywhere. Also, I must mention ENT Credit Union on C470 & County Line Road for immediately catching the 1st fraud and taking care of me and my account/s. Both locations took copious care adding that in 2023 there was 17 Billion in fraud in the US alone and in 2024 this number has succeed way beyond... ENT Credit Union/s go beyond all customer service in creating a safe and professional while intimate relationship. Also, if you sign up, one receives an extra bonus in a savings account. This was a firm interest long ago when I sign, then the customer service kicked in the moment I walked in with my Service dog. No other Bank COMPARES!!! Plus Credit Unions share no fee cashing checks or withdrawals. They have guided me with some financial decisions and how to get to my future long and short term goals. This is a JOY to write about a BANK for a change!! Fantastic customer service at the newly openend branch on Wadsworth, near Trader Joes HINT HINT and Whole Foods!!! Treat yourself to all three locations!

Well managed, easy to do business there. We always being their customer. There are many…read moreconvenient locations close to where we live.

Seriously, they talk about customer service, and they actually mean it…read more BEST.BANK.EVER Just wish that a national bank could be this cool.

Have had personal accounts here and non profit accounts and can say this has been the worst banking…read moreexperience of my life. They automatically close an account with a zero balance for a month. But you only find out when you login online and see no accounts. Then you want to snag your statements, nope, you can only access statements for 30days after the account is automatically closed. But no fear they can send them to you for $30 flat fee and $1 per page. Absolutely insane. I closed all my personal accounts years ago because of all the fees they kept adding on, but kept the non profit account here. Huge mistake. I wanted to bank local but this place makes it impossible.

We moved to Georgetown in October. We've always banked at a local bank and have NEVER had any…read moreissues and great go the extra mile service. My son opened an account and I was denied to a bank write off over 15 years ago. I deliberately asked if I would be able to make deposits into my son's account and was told yes I sure could. Today my first paycheck didnt make it to direct deposit to I was given a hand written check by a local company here in Geoegetown and was told I had to have my son with me. That is NOT what we were told when opening the account. My son was at work and had to leave work to go with me. We were then told there would be a 7-10 day hold on the check!!!! THIS CHECK WAS FROM A LOCAL BUSINESS!!! We will be closing the account and going somewhere else which is a pain in the ass and a shame when wanting to do business locally. I would give 0 stars if it would let me!

AMAZING!! Lisa's team did a fantastic job troubleshooting and correcting several errors my…read more'International Bank' made on a wire transfer. Tina stayed late ensuring "her member" was taken care of. PROFESSIONAL AND PERSONAL CARE YOU CAN RELY ON! I can't recommend them highly enough. Thank you! Margie

I had the pleasure of dealing with Brianna yesterday. She contacted our office regarding payment…read moreon a homeowners account, when I made her aware we were already working with Tyler regarding this and was provided other information from Tyler previously in the month, and asked her to follow up with Tyler, she explained that it was unnecessary for her to do that and out of line for me to ask. I proceeded to tell her we were already given incorrect information and to verify with him. There was already an extension placed on the account due to this and would like her to verify she was unwilling and refused to verify with him.

We recently signed up for a business checking account for our band at this location (Littleton) and…read morethe process was quick and easy. The Sr. Universal Associate (Sandra) who assisted us in setting up the account was extremely helpful, professional & polite. The bank mobile app has a great modern feel to it, and the ability to do mobile deposits is a huge benefit to us.

Tina at the Littleton branch did an excellent job helping me open new checking accounts, one…read morepersonal and another business. Also opened a credit card account. She patiently answered my numerous questions about app features, etc. I plan to move my current bank accounts to the credit union. I prefer local ownership over huge, impersonal banks that only grow by swallowing up smaller banks. There is no downside; the credit union has all the online features I want; they have everything my bank has. Plus the fees are much lower and mostly non-existent.