My husband and I could not have been more pleased with our couples massage this afternoon. We…read morebooked the 90 minute couples massage that included collagen treatment for hands and feet; back scrub/mask; and hot stones on the back. Our therapists took such good care of us. I am mobility challenged and can't be on my stomach, so started on my back with a bolster under my legs and then help getting on my side. So caring and kind! My massage therapist didn't have to ask me what hurt because she zeroed on on every spot very quickly and worked lots of kinks and tightness out. My husband and I were both puddles when we were done. He did fall asleep during the massage. I almost fell asleep about 4 times but thought I can't do that this feels so fantastic I don't want to miss a single sensation. Super clean and on time. Highly, highly recommend and if we are back in the area we will be back for sure! Thank you!!

Me and my wife booked the couples package, and we made an attempt to book online but the website…read morewas down so we booked via the phone for the package we wanted and the staff said on the phone that the package included a "90 minute massage" with no other context. We added the $15 hot stones to our existing massage appointment. During the massage itself after the scrubs and facial part of the package, when they started the massage portion of the appointment and begun to use the hot stones and used them for the entirety of the back portion even though this should have only been an add on not a substitution for actual massage work. This was very disappointing for multiple reasons. One, when I was able to get my phone to pull up the website, the packages for 60 minute massages say it is a "Swedish massage" however any package for massage a that is 90 minutes is listed as a "relaxation" massage as if this is a normal term and as if a customer is supposed to know that when you receive a relaxation massage it is not any kind of Swedish massage to work on knots, tight muscles, or muscle pain. Fast forward to mentioning our experience to the staff after the appointment we were told it was an extra $15 for deep tissue (not on the website it was scribbled in pen on the paper menu) and that our package was only for a 90 minute relaxation massage and not Swedish (again who would know the difference between those except the staff) i have never been to a massage business that used the term "relaxation" massage without telling us what it means in comparison to deep tissue or Swedish. So not only did we pay extra for the couples package, extra for the hot stones that took over the appointment, but we didn't receive a normal massage but a "relaxation" massage. (We were also told that only one staff member who doesn't work today does deep tissue so we wouldn't have been able to do it even if we wanted to) The staff did not offer any kind of compensation for the lack of communication and misleading website and menu listings other than a bottle of lotion, what a joke.

I had a Swedish massage yesterday with Tori and it was great! I'd highly recommend her and will…read moredefinitely be going back!

Been here twice now with my partner. We both enjoyed our couples massage . It's very calming.read more

Providence Aesthetics & Medical Spa is absolutely the best I have ever gone to. Kai is meticulous…read moreand professional, and I am extremely pleased with the results of my Dysport and filler injections. I highly recommend this beautiful facility to anyone who is seeking such services. You will not be disappointed!

I've been going here a long time. Very nice people. I see Dr. Talley. Really nice inside. Never…read morehad a problem here

WOW! I was impressed! After reading a few negative reviews it almost made me not go, but I thought…read moreI'd give it a shot and am SO happy I did! I didn't have an appointment. When I walked in, I asked if they had time for a pedi and she said yes, now. Now? I said, Ive never been taken right away at any salon so was pleasantly surprised. The lady doing my pedi was so sweet, gentle, and very detailed. I also enjoyed that for a busy salon it was pretty quiet, so you can relax without a bunch of chatter... A.J Elite will definitely be my go to salon... Thanks A.J Elite for a wonderful experience!

I hate to leave a bad review because I love a lot of the employees here, but I can genuinely do a…read morebetter manicure at home. I was very disappointed in this. It was $60 after tip and it lasted me less than a week. It's a very hard for me to say in the moment that I don't like the quality of work that that's being done, but I also don't think that it should be this bad-- this is not salon quality.

I was seeking a quality hair salon and searched thru all reviews everywhere to find Pure Salon &…read morespa and Hailey did my hair just perfect! I traveled here for 5 day stay and had gone almost 5 months between hair treatments, but she did my hair just what I asked for, cut and color / highlights was the best! Price was in line with what I pay at home for same cut and color, at home in AZ, salon was clean, smelled great with Aveda products, no chemical smell, no wait time, got appointment in 1 day. Hailey was sweet and accommodating, she knows how to cut naturally curly or wavy hair too!I will come back. I have shorter shoulder length hair. Very happy.

Me and my mom were walking through the landing when all of a sudden a girl came up and ushered us…read moreinside. She made us sit down and showed her products on my mom. She was very pushy. The whole place just seemed off. She offered a 600 dollar bottle for $190 of some cream. That's when we immediately knew it was a scam. Don't recommend, really creepy!

Watch this company and their tactics..they stand outside..hand you a free packet of some sort of…read moreface cream, insist you come in to show you something..at this time a syringe (with no needle) is put around your eye to plump and fill wrinkles, of which it did like magic I made the decision to purchase the product only to find when I got home that it was not the product I bought.. something entirely different. $381.00 with tax tried to call the number listed of which No one answered..made another trip to Branson to try and straighten this out and get the correct product..they knew they did this and gave me two body lotions..however..the syringe I received does not do what theirs did??? Beware. I never write reviews unless I have something good to say..after I got home I read another review where this exact thing happened to her. Fluke?? Hmmm

I was given a $100 gift certificate for this spa, but next year I will decline the gift…read more This place was run down and outdated. The young lady who did my facial and spa was lovely but the services were pretty ordinary. For a facial and massage the total was over $500 ($400 out of my pocket.) I could have enjoyed the same services in my home spa for 1/2 the price. On Saturday, when many of my colleagues were scheduled for services, the spa canceled due to too many employees being absent. Out company was disappointed in how we were treated. Next year, I will find a spa outside of the resort.

We booked a bachelorette spa day with all the spa amenities waterfall pool and hot within the spa…read morefacility. It was horrible from the moldy water with lemon and cucumbers to the mold on the inside rubber seal in the non working refrigerator. We had 3 people present atvthe spa and one that had to cancel her appointment do to family sickness. They 3 that do come for the entire spa experience consists of Mother of the bride Facial price at booking 150.00 Mother of the Groom same facial 150.00 bride to be tub soak 50.00 then massage 190.00 the 120.00 for the Maid Of Honor who was sick and didn't get to the horrible experience we were all over charged 15 to 20 more on each then we paid 20% gratuity when it's supposed to be 17% gratuity. When we arrived for our services we were shown the locker room and the waiting area until called for our services. When we finished with the massage and facials we asked. How do we get to the waterfall pool and the hot tub for the spa? We told that was not part of our package I said it is. When I went to hotel manager she informed me that is was in fact part of the spa day experience. We were offered someone else's left over champagne we said no thank you. They offered pizza absolutely not! Asked for a refund because we were notctold the amenities were not in working order for months. We booked in June 2025 by phone no one ever said the amenities were in non working order. We were lied to mislead and taken advantage of financially. (UPDATE) The Spa and hotel management has refunded all parties involved they have satisfied the complaints made against them. Thank you everyone for your feedback and support)

I paid for a pricey pedicure and got a rushed job. I did not receive everything that was supposed…read moreto be offered and only received a short soak, a poorly executed sugar scrub, a hot towel over my feet and rude service to top it all off. I went on a Tuesday early afternoon. It was not busy in there at all. The least that could be done was what was offered on the menu for my pedicure. My feet still had dead skin and my nails were not shaped/filed and I was left with dry skin because they didn't add any lotion after the hot towel. The whole process was about 12mins long. I'm highly dissatisfied and disappointed. I was kind to them, but they were rude to me. I just don't understand why you'd open a business and not provide a good service of what you offer. I do not recommend the pedicure from this establishment.

I made an appointment and it was going great until the lady forgot to put dip in 4-5 spots and then…read moreI asked for the gel top coat and there was just spots on each nail where there was no dip color on it.

What a wonderful little spa. I have put you ladies on my list for every Branson trip.read more

Called three times, left my contact information twice, but never got a call back about scheduling…read moremassages and facials for two people. Not impressed.