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    Ugly Dumpling

    3.7 (174 reviews)
    ModerateDim Sum, Noodles, Soup
    Open 11:00 am - 10:00 pm
    Updated over 3 months ago

    Order Ugly Dumpling Takeout or Delivery

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    Business Info

    UGLY DUMPLING ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Dogs allowed

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    Recommended Reviews - Ugly Dumpling

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    Reviews With Photos

    Pork Belly Bao Buns
    Rochelle B.

    I pass this location daily and decided to pop in one evening, and the hospitality and customer service were top notch from the time I entered until I left. The dumplings and wontons are made fresh and the in plain view of the guests and the restaurant and employees do give permission for you to take photos and videos of the process. There were so many great food options to choose from, but I settled on Pork Belly Bao buns and the Ugly Dumpling Sampler. The sampler came with 1 of each of their soup dumpling varieties (Pork, Chicken, Pork & Crab, Pork & Truffle, Pork, Shrimp & Spinach and Szechuan Pork.) The flavor profile of each dumpling was definitely unique and required no additional dipping sauces at all. But the bao buns stole the show! The pork was crunchy around the edges and soft in the middle. The bun was so soft and moist, I am already planning my next trip back, just for bao buns!

    String Beans with Garlic
    Lisa C.

    Because this was our first visit we ordered a variety of foods to share: a dumpling sampler, cucumber salad, crystal shrimp dumpling, cream cheese Rangoon, orange chicken, and string beans with garlic. We enjoyed our meal and were especially partial to the green beans and cucumber salad. The dining area has a very peaceful ambiance. Maria provided outstanding service.

    Bathroom
    Jazzmine B.

    We recently visited Ugly Dumpling for the first time, and the ambience immediately stood out. The restaurant itself is absolutely beautiful it is fun, modern, and welcoming. We came in with a newborn and asked to be seated off to the side so I would have privacy to breastfeed, and the staff was very accommodating, which I truly appreciated. Since this was our first visit, I'm not sure what the typical wait time is, but it did feel like we were almost forgotten after being seated. Once our waitress did come over, she was absolutely wonderful. She was friendly, attentive during interactions, and extremely knowledgeable. She took the time to explain the menu, describe the dishes, and even went over each item again once the food arrived at the table. The food came out very quickly and actually before our drinks did. We were seated near the bar and could see our drinks sitting on the counter for quite some time. It was surprising how long it took for them to be delivered, especially since the bar wasn't far from us. After waiting and not being able to locate a waitress, we asked the hostess if she could hand us our drinks, and she kindly did. Unfortunately, the drinks and food didn't quite meet our expectations. We were not fans of the boba tea. The yogurt balls didn't taste very good, and while I've had boba before and usually enjoy it, this one tasted very different from others I've tried. As for the food, it honestly wasn't very good overall, which was disappointing because I had high hopes. A few items like the cheesy wontons and egg rolls were good, but not at the level I expected based on the hype and atmosphere. That said, there were many positives beyond the food. Sitting near the bar was enjoyable, especially with the variety of shows playing on the TVs. The bathrooms were extremely clean, which I always appreciate, and I loved that the stalls were larger than usual. Seeing mouthwash available at the sink when I came out to wash my hands was such a thoughtful and impressive touch. While our waitress was kind and knowledgeable, I did notice that she didn't stop by our table very often. I'm not sure if that was because we were tucked away in a corner or because most of the crowd was seated on the other side of the restaurant. Overall, Ugly Dumpling is a stunning restaurant with great ambience and a very friendly, accommodating staff. However, the food and drinks didn't quite live up to the expectations set by the space. I'm glad we tried it, and while I may consider giving it another chance, I do hope the consistency improves.

    Pork Soup Dumplings (6)
    Janice T.

    The food is tasty and I enjoyed my orange chicken immensely. You can tell it was grilled or at least had a grilled flavor. When I saw the price and found out white rice wasn't included I was severely disappointed and confused. Rice is a food staple especially with Asian food. We paid the $3 for the white rice. Although, the substantial orange chicken portions made up for this. Our waitress was highly attentive and kind. My husband's food as well as mine came out significantly later. Our waitress was very apologetic. The wait wasn't as much a huge deal because we had ordered appetizers to tide us over. However, if we hadn't we probably would have been hangry. My sister ordered a shrimp noodle dish and stated it was good but there were more noodles than shrimp. The fried chicken dumplings were good as were the pork soup dumplings. It's a lovely clean restaurant. However, attention to the restroom floors were needed. Another patron and I ended up with sticky shoes from the restroom floor.

    Nope
    Jenn C.

    Food They have a few items on DoorDash not on their regular menu so flagging that. Green tea noodles with spicy sauce the green tea was really subtle. Good portion for the price, the chilli oil on the table gave it a bit more spice too. The sauce was the best thing we had in the table. Vegan wonton I really liked them. They were well made and the sauce that came with them was good. Garlic broccoli broccoli with garlic so as you would expect it. Vegan dumplings the most disappointing thing we had on the table. We found this to be okay, but nothing special. The food was served family style so it was supposed to come to our table as it came. It seemed like they held some plates because our wonton and the noodles were a little on the cold side, but the broccoli was steaming. Service our server Liv was great. She was knowledgable about the menu and was open to admitting she never had something. Gave recommendations on what her tables have said about things which was nice. The hosts seemed off, they had to check which tables were open and then set them. It took a bit of time for us to be sat as a party of two on a late Saturday afternoon. At one point someone was putting in their employee meal and we still had not been sat. Ambiance it was okay. The music was nice and it seemed like a well done chain. The food was okay, but I will stick to my regulars going forward.

    Pork & Shrimp Wonton Soup (8)
    Olga G.

    Finally made it to the Ugly Dumpling. Delicious food with wonderful service! Our server was great, and patient, as we had a few questions. Best wonton soup, with the perfect broth, and the chicken fried rice we've ever had. And the soy sauce, house made! The chicken dim sum was so tasty! Fried pork chop appetizer is also worth mentioning and trying. Just loved everything about our experience. Pleasant atmosphere and decor as well. Can't wait to come back!

    Alauna A.

    I wanted to try this place because I love dumplings. We started with the fried pork chop and cucumber salad. The pork chop was crispy and flavorful. The cucumber salad was just okay, not quite what I expected. I think it had some kind of peanut sauce, but I'm not completely sure. For my main, I got the sampler which came with one of each: pork, chicken, pork and crab, pork and truffle, and pork, shrimp and spinach. Out of all of them, only the pork and truffle and pork, shrimp and spinach had soup inside. The rest were just a dry filling wrapped in dough, which was ... disappointing. Our waiter was fine and the overall ambience of the restaurant was nice with plenty of seating. She did mention the food is served family style, so it comes out as it's ready. Still, considering all the hype I saw online, the experience was underwhelming.

    Salt & Pepper Popcorn Chicken
    Pat C.

    Walked in on a Thursday night. Parking was not a problem since there's a free parking lot. It was not that busy. Got seated quickly. The interior is modern Asian. Food was served quickly too. Our server Smokey was nice and personable. Brown sugar boba & pork and shrimp shumai were good. Salt and pepper popcorn chicken and Ugly Dumpling soup dumpling sampler were okay. The Ugly Dumpling sampler contains each of the following: pork, chicken, pork & crab, pork & truffle, pork, shrimp & shrimp. Braised beef noodle soup was not bad. Beef was tender but the flavor was not the best. I did not like the shrimp stir fried noodles; despite mixing it well as advised by our server since the sauce settles below, I found the flavor a little weird plus the noodle texture was off - not soggy but when you eat it, it easily turns pulpy. Overall experience is 4/5.

    Menu
    Crystal R.

    My husband took me out as a pre bday lunch since he has to work on my actual day. From the immediate delicious smell that greets you at the door, the simple yet stylish decor that elegantly represents Chinese culture, the friendly and helpful staff, and the fresh food...... this was a good experience!

    Timmy M.

    Nice ambiance, tasteful decor, beautiful wood tables with rattan seats. This place opens late, until like 10pm. Serves tasteful cocktails like lychee martini and boozy boba. One menu page of food and still enough including variety soup dumplings (Xiao long bao). They offer a 5 dumpling sampler if you're unsure which ones to order. For appetizers, we did the popcorn chicken, cucumber, crispy scallion pancake. Not that long of a wait at 8:50pm, kitchen closed 30 mins prior to close. The ma la spiced dishes like the Xiao long mao and noodles does have kick.

    Lisa N.

    I traveled all the way down to Richmond from NoVA to try out their dumplings. I know they're still working out the kinks with being a new business. I wanted to try The Ugly Dumpling Sampler, but I wasn't able to get it as they didn't have all the ingredients to make the pork and truffle dumpling. It was one of the items I looked forward too. I wasn't able to get the Crystal Shrimp Dumplings either. Dexter, our server, was able to make some recommendations when we weren't able to get what we wanted. We ordered Steamed BBQ Pork Buns, Szechuan Pork Soup Dumplings, Pork and Crab Soup Dumplings, Chicken Soup Dumplings, Pork Shrimp and Spinach Soup Dumplings and Noodles with Sesame Sauce. Dexter really recommended the Szechuan Pork Soup Dumplings and he didn't steer us wrong! That was my favorite dish out of everything. The servers did point out I can look at the production and see the cooks make the dumpling by hand. They cooks were friendly and waved at me when they saw I was peeking in. --Food-- The Noodles with Sesame Sauce was alright. I wish it was more spicy. I'm not one who likes spicy foods and it's good if you can't tolerate spice as much, but I felt like if they stated on the menu that it is spicy, I would expect it to be a little more spicy. I wished I liked the Steamed BBQ Pork Buns more. It was sweet. I just wish there was more filling to enjoy as I didn't get enough of the taste. Again, the Szechuan Pork Soup Dumplings was my favorite. It was nice and savory with the kick of spice. I enjoyed savory taste of the meat with the spice cutting the taste. I would go back just for this dish alone. Pork and Crab Soup Dumplings had the best soup filling in my opinion. It was flavorful and I couldn't get enough of the broth. The Pork Shrimp and Spinach Soup Dumplings has the best texture from all the dumplings I've tried. The filling was nice and bouncy. The Chicken Soup Dumplings are a classic choice. I focused most on the filling ratio and the wrapper with this one. It's not a dumpling that stood out from everything else, but it's a good standard to try first. With all of them, the wrapper and filling ratio was great. The wrapper was wasn't too thin and not thick at all.

    Ericka G.

    A T M O S P H E R E This cute restaurant is in such a prime location! It is easy to get to, accessible and easy to maneuver once inside, and have great lighting that makes everything easy to see, but it's not in your face. S E R V I C E Our server took the time to explain the different type of dumplings to us and how to release the steam from inside them so you don't burn your mouth when you eat them! We tried the Edamame, the Dumplings Sampler, the Chicken Dumplings, the Crystal Shrimp Dumplings, and the Lava Cake. All of which were absolutely delicious! Great experience, great service, great food! We will be back again!!

    Spicy Pork & Shrimp Wontons
    Connie T.

    I'm so excited to have Ugly Dumpling in town! The restaurant is very similar to DTF but much more reasonably priced. They make their own dumplings in house, which you can observe through a glass. The restaurant is approachable for those that aren't familiar with the dishes. There are instructions on how to eat soup dumplings on the table. We tried the soup dumpling sampler, scallion pancake, green tea noodles with spicy sauce, spicy pork & shrimp wontons, and the brown sugar boba. Everything was delicious. The soup dumplings had a lot of broth and flavor in them. I do wish they paired it with a less viscous sauce but I was able to make my own with the sauces on the table. The spicy wontons and green tea noodles came in the same spicy sauce, which had a numbing type of spice/oil. The noodles had a nice chew to them and seemed fresh. The scallion pancake was fried to a perfect crisp. The brown sugar boba was sweet and paired nicely with all the spicy foods. The dishes all came out at the same time within minutes of ordering. If you're particular about your dining cadence, I would space out the ordering. The staff checked on us several times so we were able to get what we needed. Overall, I highly recommend and can't wait to come back and try more!

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    Ask the Community - Ugly Dumpling

    What time is their happy hour?

    I will double check but I believe it's from two -six p.m.

    Don’t See Your Question? Ask Away!

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    And Dim Sum - Our upstairs dining room

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    What a spectacular place! We were seated immediately then we got so lucky as to score their happy…read morehour so we got half off their dumplings. Happy hour is from 4-6pm. We got: Cumin lamb Pork and truffle x 2 Lemongrass chicken QuesaBirria (with the jus) x 2 Plated meals: Hot numbing Calamari (it was not spicy) Pork belly bao Out of all this, I loved the Pork Belly Bao and the QuesaBirria the most. Enjoyed every bite. The negatives are there is no parking so you either pay for parking or get lucky scoring a coveted street one. Also the neighborhood is a typical city one, not the high rent district. Also the restrooms are located u These overruled the food though. Sunday Brunch is all the dumplings you want for $25.

    We came here while in town for a work trip. Super cute space, very welcoming and inclusive. We had…read moreedamame, shrimp dumplings, and pork belly bao for our shareable dinner, and then fried donuts for our dessert. All of the food was extremely flavorful. Each had its own unique flavor and layers of spice. The food came out very hot. While we ordered a lot and shared everything, it was easy to tell that all of the ingredients are fresh, and nothing is made in an unsavory way, because even after having an amazing meal, my dinner partner, and I did not feel heavy or bloated like we typically might have after eating such delicious, rich, flavorful food. Our server made some great recommendations on sake, and for the most part was pretty attentive. The only major complaints I have are that I was not aware of the upstairs was open for seating, and when I made my request for the reservation on open table, I specifically stated that this was a date night and I was hoping for a quiet seating area. Next time I will definitely know to ask for upstairs. When we came and it was restaurant week. There were some great items on the restaurant week menu, but we were informed we were not able to order individual items off of that menu and that if we did want anything off of that menu, we would have to order all of the courses that were available. Overall, this was an amazing experience. The food was absolutely wonderful, and it's certainly somewhere that we will consider coming back to when we have our next craving for delicious dim sum.

    Cheng Du Chinese Restaurant - L16. Ma Po Tofu Lunch 37. Chong Qing Spicy Chicken 87 Crispy honey pork  Beef Chow Fun soup dumplings

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    Last year while in the area around lunchtime I stopped in here for lunch, but they weren't open…read more So, recently while nearby around dinnertime I decided to give them another try. Walking in, it was completely empty, no customers. By the time I left, several tables were sat and they had a steady stream of carry-out/delivery pickups. The service was very spotty, as they only had two people working the dining room and so many people went without someone checking them in, I waited about 15 mins for my check and those delivery drivers formed a line waiting for their pickups. I tried their spicy cucumber salad and their three pepper beef, but I sub'd out the beef for chicken instead. The cucumbers were decent, they had a nice spice to them and the vegetable itself was fresh. The three pepper chicken came out on a sizzling platter (a fajita platter with aluminum foil on it) and looked pretty good. My first few bites had the great flavor of wok hei, which I love! But I quickly noticed there was no other flavor other than some sort of pickled pepper flavor, which is very odd in Chinese food. The chicken texture was great, but the entire dish was swimming in vegetal oil, it wasn't dry spiced and wok'd. Overall, this visit was only slightly better than the first, only because they were open this time. But I most definitely wouldn't return. I absolutely love and seek out authentic Chinese foods (Szechuan, Hunan, etc) when I travel and those this place offers many authentic style dishes, they seem a little too "Americanized."

    We were recommended this place for authentic chinese food, and it was certainly among the most…read moreauthentic chinese experiences I've had in Richmond! --------------------------------- Food: we ordered seafood stew (love the chinese fish and veggie combo), spicy stir-fry beef, cabbage and pork belly dry pot -- everything was so good and flavorful, the beef and cabbage dishes have classic sichuanese flavors, cabbage was very mala flavor. Overall food was amazing and would recommend Affordability: well priced and big portions Ambiance: no frills, authentic, feels like a place that has been here for a while Service: helps to know Chinese, but they do have English menus Good for: authentic chinese food with malay flavors Will definitely be coming back!

    Peter Chang - Peter Chang's Seafood in Stone Pot

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    I haven't reviewed Peter Chang's in a while so decided I'd revisit and make a new assessment. I can…read moreconfirm this is the best Chinese food in the area. And it's not dumbed down American Chinese at all. My husband and I both work from home so we get to go have lunch at area restaurants from time to time. We have our regular places and we order Peter Chang's for takeout sometimes, but when we were deciding where to eat and knowing we were short on time, I suggested Peter Chang. For our meal we ordered dumplings, which were amazing. The dipping sauce was to die for...I need to research it and try to make it. We also got the scallion pancake, which came with a curry dipping sauce. Also very good. For lunch there is a menu that is typical of Chinese restaurants where you get a choice of soup (I chose hot and sour) and rice (I chose white rice). For my main I selected hot and numbing chicken from the lunch menu. My husband got three pepper steak. We also got jasmine tea, although if you prefer an adult beverage they have a bar. The food was excellent, service was attentive but not overbearing. It was a great meal and we both have lots of leftovers. The restaurant can be a bit noisy because it's just a big open room, but it's okay. The table next to use was loud talkers with no inside voice, so I got to hear all about their trip to Charlottesville for a concert. Sounds like they had a good time. I wish people were more self-aware about the volume of their voices in public but maybe his ears were wrecked from the concert. P.S. Peter Chang was the chef to a Chinese dignitary like an ambassador so he's the real deal.

    The lamb was great, but they only give 3 lamb lollipops for $35. It wasn't worth it…read more The rest of the food was not great. We ate the combination fried rice. It had too much soy sauce and you couldn't taste anything else. The white rice was dry and undercooked. I feel like this is an utter travesty. I was at least expecting good rice. The golden mountain had great flavor but I think it was a mistake to eat it at home. It was mushy by the time we ate it. You can taste the spite in general Tso's chicken. It's like they don't want you to order it. The flavor is just sweet without any complexity. I've had better flavored general Tso sauce from grocery store brands. It was also mushy by the time we ate it. I would never order this again from them.

    Bluefish Grill - Vegas roll! Delicious and huge

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    This place is amazing!! Food is fresh and well prepared!! Very clean and staff are very responsive.read more

    I wish I had come here sooner. As much as we come to Sergio's and I used to frequent Taylors, I'm…read morekicking myself for skipping Bluefish Grill. When my mom was around, she told me she came here with a friend. Hubby and I came here on a lunch date, Inside is a small space of tables, there was a waitress and a guy behind that was making sushi. When the sushi takes time to make, you know it's going to be delicious. I've been to other sushi spots and the rolls would come out rather quickly. We decided to start off with the Japanese fried squid on a stick. They were baby squid I had to ask thinking it was a full size squid. For the roles my husband chose the Playboy and I chose the Coco Mango which we both split. I thoroughly enjoyed the fried squid on a stick It was nice and crisp on the outside and soft and juicy on the inside. It comes with three in the appetizer so if there's two of you just split the 3rd. When our roles came out they Showed great presentation. I was nervous with the fish on top of the Playboy role because I'm not used to eating that type of sushi and I think it has to do with texture. I don't know what I was so afraid of because it was the most tender piece of fish and melted in my mouth. Out of the two roles the Playboy was my favorite one the fish on top was soft, All of the flavors were Prominent and you didn't feel like it was getting lost. I'm sure we could have ordered a third roll but it was getting close to their closing time at 2:00. I ordered a hot green tea and it came out with its own teapot which I absolutely loved. I'm just upset with myself that it took me forever to get here. My husband and I have already talked about when we come back some of the other options we plan to try and I'm really looking forward to it

    Peter Chang - DL10 Beef w. Onion & Chili Pepper

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    The takeout site for this place (a different website than most Peter Chang locations) states that…read moreif you order from the wrong location, you're out of luck. So check carefully. This one is in Richmond proper. The menus are generally similar but a little bit different at each. I got a cabbage dish that you often see at these restaurants as well as a kung pao tofu that I don't recall ordering before. Their interpretation of the tofu was distinctive, with a zingy flavor redolent of cooking wine and asparagus as well as the more typical bell peppers and peanuts. The cabbage is uncommonly delicious the way they prepare it. The price was kind of high for two takeout vegetable dishes, but the quality was about what I'd hoped.

    Peter Chang's has been around for quite a while, and it's still one of my favorite places to get…read moreChinese food, especially to dine in. The Scotts Addition space is warm and inviting, and was not crowded when we dropped in on a Thursday evening. Our food was quite good; the only complaint is that they brought everything out at once rather than appetizers first. Appetizers: The pork fried dumplings are tender and flavorful. Not too doughy, and accompanied by two dipping sauces. The fish rolls were excellent. Light, crispy, with a savory fish filling. So satisfying. For entrees we got dry fried shredded chicken (so tasty and unique), shredded duck, and three pepper beef. The chicken was the star - crispy strip of chicken delicately seasoned. The duck dish was good, but probably not the best way to order duck. The three pepper beef was spicy and fragrant. We left full and happy and will pop in again next time we have a yen for Chinese.

    Ugly Dumpling - dimsum - Updated May 2026

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