Man's hand shake and word means nothing. First time I been to this place and last time! I picked a car out and was to be contacted when it was ready, car got sold right out from under me. Salesman ignored all my calls and refused to call me back. Him telling me sorry would have been a start. I will never buy from this place after the way I was treated. Plus I had to find my own Salesman. Complete disappointment and I had cash in hand and I told Salesman that . read more

I have purchased a few vehicles from them and I wouldn't go anywhere else! The service and treatment they provide all the way from the front desk to the service department is phenomenal! read more

After buying 2 new vehicles from them before I decided I would go back. This time the only difference was I was going to trade my vehicles in. They took my information and came back on my Audi with over 6k under the lowest trade in price. They came back on my Mercedes 3k under the lowest trade-in price. Both cars are in great shape, brand new tires. Their reasoning was because he didn't know anything about German vehicles. When I called them out on the less than lowball offer he got very defensive and treated me like an idiot. I would suggest looking elsewhere... read more

We never had any trouble with any one here, We have bought two Cars from Uebelhor Toyota, Always have been treated Very nice when there. Thank You, God Bless. read more

Well.. Here is my experience with Uebelhor. In early 2016, we decided that we would trade our 2013 Nissan Z in on a more practical Rav 4. After test driving the Rav 4, we felt we had a fit. The salesman came back with an offer on our Z that was well below KBB trade-in value for a car in that condition. The reasons they gave us for the low offer is that the car needed rear tires (IMO they didn't) and that it was winter which is a bad time for them to sell a sports car. I conceded and left with a much higher car payment than I expected and a shiny new Rav 4. Fast forward to Mother's Day of 2017. My son was home from college and we all decided that he needed a new, more reliable vehicle than the 1998 Honda Civic that he had been commuting with. Uebelhor had a very nice used Lexus IS 250 that we were interested in. The price was right and the vehicle had low miles and we were more than comfortable with the reputation of reliability and safety that comes with Lexus ownership. The plan was to take the Civic and a vintage 1985 Toyota MR-2 (that only had 79K miles on it) and trade it on the Lexus. The KBB on a trade for the Civic was around $1800 and the vintage MR-2 was around 2500-5000 based on condition. I figured it would be on the low end as there were some minor rust around the rear quarter panels. Well. They came back with a trade in allowance of $2000 for BOTH VEHICLES! We were stunned. It was getting late in the day (we had been there for hours) and with both vehicles there and my son going back to school the next morning, we reluctantly took their low-ball offer. That was a mistake on our part. We should have told them to go pound sand at that point but felt we had so much time invested (and my son loved the vehicle) that there was no way we weren't leaving there without that vehicle. Most recently, we decided that we were not huge fans of the Rav-4 we purchased and thought that we would trade that vehicle as well as our 2011 Tundra in and get a new Tacoma. Well. That didn't go well at all. They offered us $5K less for the Rav-4 than the KBB trade-in value for a vehicle in fair (not good or excellent) condition. Their reason? A blemish in the back seat. The vehicle has very low miles. On the Tundra, they were a little more fair with their offer but were still on the very low spectrum for the KBB trad-in value for a Tundra. I believe that since they knew we had some much equity in the Tundra and our previous history of gullibility that we would accept it. I didn't. We left. As far as service in the interval between purchases, I have found that even though we have always had appointments, they were always obviously overbooked and a simple oil change had us waiting in their comfortable service lobby for well over an hour and a half. You would think that the vehicle would come out clean (most dealerships will at least hose off the vehicle and run a vac thought it when you go for service) but they never took that extra step. I am not one to review online but with the amount of time I have wasted coupled with the amount of money I have LOST due to their practices, I cannot in good conscience recommend this dealership. Those in the area should test the waters in a larger market such as Louisville or Bloomington before checking with Uebelhor. We have since found better a dealership in Bloomington that has a much better customer service game. Uebelhor has never done a single thing to warrant us doing business with them. In fact, they have made out like bandits at our expense. Those are my 3 experiences with this dealership. We will not be back. Ever. read more

I have taken my car in two different times for warranty issues and the service department was very professional and quick to handle the issue. I would definitely recommend them! read more

I've been a customer for years. I can imagine no dealer treating me the way Tony or his father Paul have over the years as they have. I truly feel as though I was treated as family! read more

Treated rudely on more than one occasion. Just got a call from the service manager who was unbelievably rude. Stated he didn't care what I thought and didn't care if I ever came back. Wow I still can't believe that they will treat their customers like that. They are so rude they can't acknowledge their customers on arrival let alone make them feel welcomed. Maybe this will encourage them not to be so rude. read more

I have owned my new 2016 4Runner for a month and I have been trying to find just one thing that I don't like about it and it is totally impossible. I absolutely love it, I couldn't be happier! I initially went to my local Toyota dealer, that didn't work out for them. I contacted Uebelhor & Sons Toyota and worked with Ron Gooding. Ron is a pleasure to work with, he listened to what I wanted, answered all my questions and explained everything thoroughly. Ron is enthusiastic about his product, patient, courteous and fair. Once Ron knew what I was looking for he located exactly what I wanted and I picked up the truck sight unseen. It was nice to work with car consultant that is passionate about what he sells and that I could actually trust" read more

I was extremely pleased with my experience here. Ron Gooding was the most helpful sales man! If you are looking for a new car, definitely go see Ron! read more

We've purchased two cars from Uebelhor & Sons Toyota and were very pleased each time! Ron went above and beyond to find the perfect car for our 16 year old daughter. We told him what we wanted and he spent weeks searching for it. He found exactly what we wanted and we couldn't be more pleased. We're thrilled with our Corolla and our RAV-4 and have gotten nothing but supreme service at Uebelhor from day one. We highly recommend! read more

Purchase a Toyota here in 2004. Great service department. Recall scheduled and fixed with little effort. Honest and dependable work.