Had to go there this morning for some medical imaging. The tech who attended me was a nice young…read moreman but the woman who was training him was a total bitch. I don't know who she thinks she is but she needs to get knocked off her high horse and realize she's more or less working for us. I would highly recommend that if you require imaging services go to the one across from West Edmonton mall if you can, you'll def feel better getting your services done there. Service award of 2021? Surprising seeing as you have a bad apple like that working there.

The receptionists are snotty. If you don't like your job find another. First impressions are…read moreimportant.

Extremely unimpressed...my husband was nervous about going for a testicular ultrasound and was told…read morehe could have his wife present. He drove home to pick me up and when we arrived back at the site, they refused to let me go in with him, telling us a student would be in there instead. A) it's a patient's choice whether to have a student present B) you don't have the right to deny a patient of having a family member present, esp given what you were investigating!

I was really upset with this clinic. I was in with my wife for the first ultrasound of our first…read morechild and wasn't told I wouldn't be allowed in for the exam. Instead my wife was asked to come in and I was left in the waiting room for approx 20mins before asking the receptionists if I would be allowed in soon (I really wanted to be in there with my wife, its our first kid after all) they informed me there wasn't room in the exam room for me to be in there, which I didn't really understand but they said it was protocol. I have since heard from a friend who works at Medical Imaging Consultants who said they allow both parents in the room for the whole exam and there is no real reason for the husband to be barred from the room. Even if it is "protocol"it would be nice to be told before hand that I can't be in the room. Also had the person doing the ultrasound just tell us the sex of our child. Never asked my wife during her exam, nor clarified with me when I came in the room if we wanted to know the sex. Was really disappointed they were not more professional and aware of what the parents were expecting or were hoping from their ultrasound.

Today I forgot my requisition for my ultrasound. She tried to call the doctor to get out a faxed…read moreone over but she recommended may be driving home and getting it so that's what I did in the snow. I'm handicapped. I have a hard time getting around, but when I got back there with alt with the paperwork, I rejected saying I missed my appointment and to make another one. I thought when she sent me home to get my paperwork I'd be good but I'm very disappointed now. I gotta make another trip there next week to get this work done what I needed done. I wish they would've been straightforward with me and just tell me outright. Brian Beller

The radiologist and his staff are truly a blessing! I'm grateful for their kindness, compassion and…read moreprofessionalism!

My mom had a heart condition - AFIib for many years. She started having trouble staying awake and…read morethen she started falling every 2nd or 3rd day, Dr OTU said it was just old age. When she finally ended up in the hospital after months of falls, they changed her medications and she no longer sleeps all day and has not fallen for months.

This is a beautiful wellness centre. It's bright, modern, spacious and easy to navigate the…read moredifferent areas. The various medical clinics and health services are clearly labelled. On the main floor, they also have a pharmacy and a little cafe. I was referred to a specialist in this building. I had no problem locating my clinic. There's easy access to an elevator and stairs. Covid precautions are being followed. I can't speak for all the services provided here. I can say that I've had a good experience at the Synergy Women's Wellness Centre. I'd recommend this location to anyone in need of the services available.

First time user-Very positive experience. The doc I had was very kind, patient and polite. Clinic…read morewas clean and wait time was short (Friday afternoon). Was able to determine wait time by checking online, so that was helpful. Waiting room large, clean and comfortable. The one receptionist (nurse? Not sure) didn't seem the friendliest. There's a number system to sign in that I wasn't aware of. The doctors room was freshly sanitized and doctor was clean professional and took the time to make sure she understood my problem. I will definitely be back and will recommend it as a great go-to medical clinic for my family.

I booked and appointment online. Arrived on time and the clinic was closed. Pharmacist at rexall…read moresaid this is a common thing for them to do...

Terrible lab to go to, the techs there are so incredibly rude. They denied to fax the req to the…read moredoctors office for updated info. So I went to the other lab on Chippewa and they apologized that happened and they would happily do it for me.

I was really impressed when I came here recently. I admit that I chose this location partly because…read moreof the extended operational hours in addition to the location, however I was wowed by the great service, pandemic distancing, and the fact that coming here was relatively stress free. Upon arrival without an appointment with an infant who needed blood drawn, I was told the wait would be around 40 minutes. To my surprise this ended up being more like 20 minutes in total. Not only was this a clean facility but the phlebotomists were excellent! Two were required to draw blood from my infant. Their communication was friendly, professional and helpful. Admittedly my parental anxiety is likely greater than the fear of an infant who is unfamiliar with the process. The infant's reaction was the worst to the tourniquet for the blood draw rather than the poke itself but the phlebotomists were excellent and I know now I will return the next time I require this service for my infant.