While the products and concept are awesome, my husband and I had a disappointing experience at one of your North Carolina stores while visiting from out of town. I work in sustainability so the concept hit home and have no problem investing in quality or designer items, but when we walked in, the blonde associate looked us up and down and didn't greet us. We were the only ones in the store, so I made a point to smile, say hello, and ask how she was doing - but she was dismissive and rude. She didn't offer to show us anything or engage at all, so we left without making a purchase. I bought a Prada bag instead - Best of luck to you. read more