We had never before been to an Urgent Care until today: the Saturday of Labor Day Weekend. To get…read moremy husband seen and treated, we had new patient forms to complete and then a bit of a wait as there were quite a few patients ahead of us. An intense day for the staff, but both the receptionist and nurse were professional, friendly, and kind. Not rushed. When the busy doctor made it into our examination room, the sounds of a patient in distress outside the door caused him to leave immediately to her assistance. A hospital ambulance was needed. In the meantime, the doctor examined my husband and explained what could be going on...and how to treat it in detail. When the EMTs arrived, he went out to go over the other patient's details and arrange her care. He returned to us, picking up where he left off without hurrying. Explained possible alternative medical conditions that could cause my husband's problem and said -- if the Rx he sent in to our pharmacy did not help in a couple of days -- to come back. He'd be right there at work tomorrow (Sunday) and the next day (Labor Day).... saying in a heartfelt way that he loves what he does. A Clutch Player if ever there was one.

I cut my finger severely on Thursday, 6/11. I arrived at the facility with the finger still…read morebleeding at 7:10 (Facility is open until 8:00. They refused to treat me as "the paperwork would take too long" as I would be a new patient. I then had to drive to another, more professional Urgent Care facility to have my finger stitched. The finger continued to bleed the whole time. I am in the process of filing complaints with NJ Health Care regulatory bodies.

Immaculately clean! That's what hits you as soon as you walk in. This urgent care is the cleanest,…read morehas the best customer service, and is organized. You walk in and smell and see clean... I can't get over it. No one like the doctors office but this one.... of its different. The front desk attendant was very nice and helpful towards all my questions. I was seen by Dr. I. She was amazing and had an amazing bedside manner. I will for sure be making this urgent care my go to.

WATCH YOUR BILLING don't pay until you go and talk to them!!!!!…read moreThey open 8 am and sometimes they open on time and sometimes they don't. I've been receiving an email / mail last few weeks of a bill that I owe from my last four visits funny thing is they say they will bill you before you leave which I have been billed every time I visit. I go in and review my billing with them and find out they DOUBLE charged me and another visit was $200 and they said they have to resubmit it to my insurance company again???? So my question is they are not reviewing their billing with any insurance company I would rather charge you!!! Be careful when you receive a bill from these folks They will bill you and hope you just pay without verifying with your insurance!!! 4 visits in a month and a half and they tried to charge me four times my bill because they didn't clear it with my insurance company!!!

Only utilized ever once for a non-serious superficial wound but their speed, professionalism, and…read morecommunity-centric culture makes them a hit whenever they're unfortunately called in. Their staff of students makes them the highest level of coverage & response time. The said students are often practicing and/or studying community EMT, pre-med, and/or nursing-related fields thus you'll be in educated & caring hands.

From the owner: Rutgers University Emergency Services (RUES) provides emergency and fire response, emergency…read moremedical and fire prevention services as well as public safety education to the university and surrounding communities. RUES offers training opportunities in CPR, First Aid and Defensive Driving. Our Defensive Driving Classes can be used towards point reduction and for insurance discounts. We also provide Child Seat Safety Inspections in partnership with the Rutgers University Police Department on specific days of the week. Check out our website for more information.

Entered this place close to closing time. They were empty and everyone looked ready to go home…read more They called the physician in the back and she was kind enough to see me when I was feeling pretty bad. Glad I got to see her. It took no time until I was called in. With the pharmacy closing in 30 minutes and 18 minutes frrom this location, I was seen, tested for the flu and covid, given a prescription which was ready by the time I got to the pharmacy. Great experience and thank you.

From the owner: MetroDoc is a modern and reliable urgent care center located in the heart of urban areas. Our goal…read moreis to offer fast, convenient, and affordable healthcare services to our community. With extended hours, online appointment booking, and multiple locations, we make it easy for you to get the medical care you need, when you need it. Our team of highly skilled and compassionate medical professionals, combined with the latest technology, ensures that every patient receives the best possible care. Whether it's a minor injury or an unexpected illness, MetroDoc is here to help. Trust us to provide top-notch medical services for you and your loved ones.

Went there the other day after a bad experience with another Urgent Care in Edison. Came in was…read moregreeted warmly by the receptionist who gave me some forms to fill out. After I filled out the forms a Nurse came and took me to a consulting room. She checked out my vitals took some information and told me the doctor would be in shortly. Within 5 minutes the Doctor, I believe his name Dr. Briski came in and examined me. He did a thorough check over and gave me his diagnosis. They email a prescription to my Pharmacy which I later picked up. All in all a very good experience. I will be back when needed. Thanks

Been here couples times over past year when my doctor was not available…read more Last week I went due to a cold that didn't go away for 2 weeks. Constant cough that wouldn't go away. Even at the urgent care I couldn't stop coughing. I asked for an antiobiotic and told I should only take Mucinex. My chest is clear is what I was told. Next day I go to office and can't stop coughing then start feeling worse than day before. Now I start coughing up yellow phlegm which everyone knows is a sign of bacterial infection!!! Then call back the Urgent care only to speak to the desk receptionist. I asked for them to send antiobiotic to my pharmacy explained I now I have yellow phlegm that I'm coughing up and not feeling well. I was told that the doctor said I should take the recommended medicine which was just mucinex. I called my doctor got antiobiotics right away. Now on second day and feel GrEaT!!! No thanks to jfk urgent care. Wasted a co-pay and time only to be told to get otc mucinex and being told second time same things Won't be going to this urgent care again. These places are a dime a dozen and will go elsewhere only if and when my doctor is out of town. Otherwise will always go to my primary care who actually CARES about his patient!!!!!!

I was in on 09/14 (with Pre-admin testing on 09/08) and the experience was top notch. All staff…read morepersonnel from the testing to admitting, 4th floor pre-surgery and post-surgery, were efficient and professional and I couldn't have asked for a better journey. I cannot name names because there were too many and I didnt write their names down. But you know who you are and you deserve a pat on the back.

bad bedside care. iv had come out and staff member told me on intercom sorry we are very busy and…read morecannot fix it now. i told them that I was bleeding all over the floor and someone finally ( not right away) came to reset it. the hospitalist physician was cold and uncaring about everything.

This place is doing the utmost it can in terms of supplies and availabilities. Because they are in…read moreso high in demand, things get full early on. The only thing I would suggest is that maybe they have an updated website or phone line once their appointment spaces are full or vaccines are all taken. They are polite when they say they can't do much if they don't have any left. The whole system is pretty organized though. You usually go in and register and the wait times are long but at least they tell you you can go home and they will call you when to come in. There's also wifi posted at the front desk in case you do stay. The front desk definitely looks organized. There's no panic or rush, which is always a plus. There's 6 exam rooms. Appropriately sized. It's not tiny but it's not super spacious (which isn't necessary). In terms of the waiting room there's a lot of chairs in a row and I don't think they clean them in between. So just be careful when going into an urgent care because other people may be sick. Everyone must also wear a mask inside.

If you are looking to get quality and efficient care, this is not the place to go!! Don't have…read moreenough doctors on staff and don't communicate when the only doctor went on lunch. Crazy long wait in the lobby and an even crazier inconsiderate amount of time when they get you in a room and tell you a a doctor will be in shortly. Do yourself a favor, GO SOMEWHERE ELSE!!!! Zero stars!

My first visit to HMH Urgent Care went really well. Dr. Phillips is really awesome! I really…read moreappreciated the time he took to address all of my issues. He is very caring and understanding. Cons: The first desk receptionist had a really unpleasant attitude. Not only with me but with patients who came in after me. If I wasn't in urgent need of medical attention I would have just left because of her attitude. I try to give people the benefit of the doubt because she may have been going through something personal.

Rudeness or dismissiveness from doctors:…read more one doctor wasbeing "extremely rude and dismissive" and questioning my current medication during an initial visit.