We had them prepare our refund on January 27th 2025. Paid and signed on the 27th. By February 21st…read morewe still hadnt received our refund. We knew something was wrong when our tax information could not be found on the where is my refund tracker. We called and they NEVER FILED OUR ​​​​​TAXES! They didn't offer any kind of solution or even a refund for the lack of service. They didn't even seem to really care at all about the huge mistake THEY made. Now we are in a very tough spot, like many people who depend on their refund. Which is exactly why we file as soon as possible. Update, upon leaving this review, they called and offered a refund for their services.

Rebecca White is absolutely amazing! Tax preparation is so easy with her, she takes the time to…read moreanswer all of your questions in a way you can understand. She makes you feel like your a member of her family. Top notch service, wont go anywhere else. Highly recommend!!

I have an AA in Accounting, but these guys are just the best at staying up to date on all tax law…read morechanges and getting me every available refund every year. They also help me submit home business income taxes in a timely and organized manner. I've tried others and they're no match; which is why I drive an hour from Bigfork to use Gorden's Tax Service, so I never lose a tax rebate again. (I send everything through email, but go there to sign.) Their communication is of the highest order, taboot. Plus, they have cool northern MN decor in their office. I always love going there to see the latest addition to their taxidermy collection.

Other than H&R Block a few years back (a terrible experience), I had always used online services,…read morebut this year my taxes were very complex since I moved here from out of state (after retirement), so I had to do 2 state returns, dividing up my time between 2 states!! I called 4 different services, and over the phone Gary quoted me the most reasonable cost, which was honored. Anyway, evidently they have 4 locations in Duluth, and I chose the W. Central location as the one that'd be most convenient for me. Sasha, the young man running that location, was a consummate professional, friendly and helpful, and I was very happy with the resulting federal refund (which I received in less than 2 weeks), as well as the security of knowing if there are any problems I can go back to them to get it fixed. I may buy a property later this year rather than continue to rent, and since evidently the owner, T.J., does financial advice, if I do need it I plan to utilize them again, as they have earned my trust based on the tax prep job they completed for me.