We put our son in Twinkle Little Star (Attleboro N.Main St location)based on review but we found many mistake with TLS during 1 month so we opted out.
1st week my son (2.5 years) was very happy with it (being parents so happy) but eventually 2nd and 3rd week became bad to worst due to following reason.
My son got head injured while playing outside (normally it happens while playing, we understand that) but they didn't tell us when we picked up our son.S o we reached out to them they said that due to work, they forgot as well as its just a minor scratch & they will be sending us the injury report but till date we are waiting for that. We didn't receive it so far and gave us excuses that it is minor scratch & no blood came out.
1) Teacher changed every week after 1st week the main teacher left.
2)After 1st week they will even throw away the food he didn't ate. My point of putting food back in the lunch/breakfast is that after getting him home I would know atleast how much he ate or not. Also he was just going for 3 hours- 9 to 12 pm.
3) We have to follow up every week if something finished/completed like diaper, cream etc. They never told us in advance.
4) They made many mistake like lost ointment & later found out, lost enrollment documents (after sometimes they found it) etc.,
5) After we complain about all this the owner Hala came on 3rd week to take care of certain things but the point is she will be around for sometime so even the employees should be doing same.
6) Also they have app in where they send updates but thats very irregular. I thought atleast when I am new I will be getting regular updates but everything was fine till 1st week & after that even though we ask for updates they will send for 2 days & then again stop.
My son has started crying a lot after this experience. He just freaks out if we keep him with some of our friends with whom he used to go & play before. read more