A friend and I visited the store while she was in town last week. From the moment we entered, we…read morewere completely ignored. No one greeted us, offered assistance, or even acknowledged our presence. As we were preparing to leave, another customer overheard my friend say, "Let's go to a store where our money is appreciated." That customer immediately went and told the sales associate what she had heard. Only then, as we were walking out the door, did the associate finally acknowledge us. The experience was extremely disappointing. Every customer who enters a store should be treated with courtesy and respect, regardless of whether the staff believes they will make a purchase. Unfortunately, we left feeling unwelcome and as though our business simply did not matter.

Such a lovely place to go and look for furniture and love how they have everything set up. Love the…read moredresses they had on hand! Getting out with 2 under 2 is never easy and they were lovely. The ladies working there were very welcoming and provided the space to look around without hovering, but made sure to offer their assistance if I needed. I'll definitely be back.

Usually get decent service, but today there is an older woman with dark brown hair who is rude,…read moregotta smart mouth, and basically acts like customers are an inconvenience. Especially female customers. Gail is very rude.

This was my first time in the store. I grew up in he country but can't say I'm a huge country girl…read moreif that makes sense? They have a nice clothing area for men and women if you are into John Deere, Carhartt, etc. I did find some really cute accessories though. They have a nice little section of glasses, home decor, and and jewelry too. My husband loved the selection of knives and the huge selection of boots. I even found a few pair of Croc flip flops. They have some home and garden aisles, but my absolute favorite is the baby chicks and ducks. They are adorable!

You need to walk a few times around to honestly see everything. There are so many beautiful…read moreselections at Christmas time. I will visit again when it's not a holiday season. I thought the prices were reasonable for what the products are. Barb was extremely nice helping us pick out ribbons for John Mark to make us two Christmas bows. We will return y'all!!

Very disappointed with quality and customer service. Ordered a large bow for front door wreath and…read moreafter a few weeks on a very well covered front porch the ribbon started to show heavy black spots of mold all over. Upon reaching out for some solution, an AI generated response was given on how to clean the ribbon. I know because I tried this first, and got the same response from chatgtp. Very disappointed given the price point of such an item, I was hoping to use for many seasons to come. Tried to reach out again, however was told that once it leaves their hands they are no longer responsible for their items/products. Was hoping for a more personable response when supporting a small business. Won't be purchasing any further products.

First time in today to get a last minute Christmas gift. What a great place!! Super unique…read moreselection of quality gifts. Outstanding service! They personally helped me select the perfect gift. I will very happily be back!!!

The staff at KSS are always so helpful! I love the selection and can always find the perfect gift…read morefor any occasion. The prices are comparable (if not better) than other specialty stores in the area!

Really nice furniture. Great for finding pieces that are not your typical big box selections…read more Pricing on the higher end but for the selection, it's worth it compared to other stores. Salesperson was kind.

We bought a couple of chairs here, that I hope are perfect for our space. They won't be delivered…read moreuntil next week, so I'll reserve final judgement until they arrive. They had a nice selection and prices seemed to be comparable to some other places we have seen. Eric was helpful and courteous.

Veronica was so easy to work with. She is very talented and was able to help me make my space…read moreexactly as I had envisioned.

From the owner: We help our clients make their dream home come true!!…read more Call today for your consultation 731-460-3616

I've spent nearly $1,000 at Millstone Nursery, but after what happened today, I will never…read morereturn--and I strongly warn others to stay away. About three weeks ago, I purchased a tree-form David Austin rose from this nursery for nearly $100. The day I brought it home, I noticed early signs of black spot disease on several leaves. I immediately planted it in a high-quality grow bag, pruned the diseased foliage, and treated it with copper fungicide. I've cared for it meticulously ever since. Despite all efforts, the rose continued to deteriorate--no new growth, no viable buds, and even some grafted stems fell off, clearly indicating structural and physiological issues with the plant. This was not caused by neglect. It was a sick plant from the start. Today I brought it back to the nursery--not to demand, but to request help or even a replacement. What I received was hostility. The owner told me that "bringing back plants like this could kill everything in our nursery," and insisted I take it away immediately. She literally told me "don't bring it inside, take it away, you're going to contaminate us." We were treated as if we were carrying biological weapons, not seeking a fair resolution. When I pointed out that the plant had shown signs of disease almost immediately, I was told "all our plants are guaranteed disease-free," and that any issue must be "your fault, because you planted it." I was also told that unless they had planted the rose for me, they offered no guarantee or support whatsoever. This is not how responsible nurseries treat loyal customers. Even big box stores like Lowe's and Home Depot offer a 1-year plant guarantee--Millstone, by contrast, hides behind a "Final Sale" policy while pushing diseased plants at premium prices, then refuses to take accountability when problems arise. I love gardening. I treat my plants with care, knowledge, and deep respect. I don't expect perfection, but I do expect honesty and basic decency. What I got instead was arrogance, evasion, and disrespect. Avoid this place. They sell expensive plants with no accountability, and if anything goes wrong, they'll blame you. If you value your money, your time, and your dignity--go elsewhere.

In October 2024 I came to Millstone searching for Leyland Cypress for my yard. They had 6 left in…read morestock, and were getting ready for new inventory, so they gave me a discount. They came out the next day and planted them. Charged me $1,200 just for the planting. That is not what we agreed upon and they lowered it a few hundred. Still roughly $2,000 total. The Nursery Manager was extremely rude and confrontational when I suggested she put things in writing instead of installing bushes and then giving me an invoice that was way out of line from what we discussed. Of the 6 bushes, turns out only 4 were Leyland Cypress, the other two appear to be some kind of Cedar. It is April 2025 now and the two Cedars appear to be dying. In my opinion this place is highly overpriced but in that neighborhood they probably get away with it. And now I have two dying bushes to be removed and need to replace them to match. Buyer beware.

If you want to spend a lot of money for a low quality, inferior product that is not guaranteed by…read more the dealer, or manufacturer, Wesley Hall, you should shop elsewhere. Unaccountability at it's finest!

From the owner: Owned by siblings Michael Baty and Karen Baty Rice, Chestnut Hall has been a Memphis area tradition…read morein home furnishings and interior design for 28 years. Representing a broad selection of fine furniture lines, Chestnut Hall is unique in being an outspoken advocate of the American craftsman, and fervently promotes fine products Made in America. The store's talented staff of qualified interior designers is equipped with an uncommon knowledge of the products they present, ensuring customers the most suitable pieces for their homes and lifestyles. This family business has built excellent relationships with premium furniture makers such as Century, Henredon, Hickory White, Hancock & Moore, Lillian August, Taylor King, Wesley Hall, Theodore Alexander, and many others. Chestnut Hall has become a destination for clients from Memphis and beyond, seeking good taste, comfort, color, and traditional design. Chestnut Hall was voted Best Furniture Store in the Memphis Most readers' poll in 2011, 2013, 2014, and 2015. The store's most recent Vesta Home Show house was awarded Best Interior Design.

I stopped in today see the Calpak travel items. I normally purchase online but needed to compare…read morethe sizes of the bags in person. Very easy to navigate the store. Staff offer assistance to help you quickly locate the correct aisle. I found a few items that I did like ( I love tea related items). Parking is the one issue as I'm sure most are familiar if you shop the TJ next door.

Well, this store is closing in December and they have a lot of markdowns available. I was greeted…read moreby friendly employees as I entered the store. They had a good selection of sheets and you can never have too many sheets. I would visit sooner than later because who knows how much inventory they have left. I really hate all of the store closings.

I love their Iced White House. Great Service! Great Coffee! Great Atmosphere! Also- their chicken…read moresalad is really good!

Had a great time at White House Coffee and Company. My friend and I decided to go and do our Bible…read morestudy there this afternoon. There are plenty of tables and chairs as well as couches and comfy chairs. The servers and staff were very nice and helpful. I ordered a cup of drip coffee. It was very good. It was a medium roast with a nice smooth flavor. I also ordered a salted caramel cookie with white chocolate chips. The cookie was delicious. The coffee shop does serve breakfast and lunch. Lunch is served until 2 o'clock. There is also a nice gift shop attached to the coffee shop. I bought myself a nice coffee cup that had a very pretty design on it. There were many other nice gift items but decided not to buy them today. They had some Thanksgiving and Christmas decor, cups, stationery and clothing available. I plan to return to this quaint coffee shop located in Somerville or Oakland, Tennessee. It is quite far so I will not be able to frequent it as much as I'd like. I would like to try breakfast or lunch to see if their food items are good. My friend and I had a very good time visiting and finishing our Bible study.