Please throw me out of a 5 story building and run over me with a Yugo if I ever have to go back to this place again. So filling out the information to get my TWIC card took a grand total of 15 minutes the first time I went in. The visit in all took an hour and I had an appointment. An hour? I can handle an hour. Waited for my TWIC card to come in after 4 weeks and now it's time to schedule my card pick up. The government computers were down. That hase nothing to do with the center, so they don't get dinged on that. I wait another week and get another appointment. It's bright and early on a Thursday. I walk in and the entire room is filled and people are standing. No big deal, I have a M.F.ing appointment. I'm a VIP, bitch. I give the lady my ID and tell her that I'm important and have an appointment. She tells me I need to go across the hall. So I'm thinking that is where they are sending the important people. I wait across the hall for 30 minutes and then another lady comes in and says she is waiting for the appointments to clear out and then she will see us. So I say, "Hold the hell up! I'm an appointment." So I get switched rooms. I see that the other people that were behind me already sitting down. I wait another hour before I have to sit down and the lady was nice about the whole thing and I finally get my card. She tells me the place is under staffed and the government refuses to staff more than 3 people in that office. So that is 3 people for the whole city of New Orleans and surrounding areas. That is a big let down when you look at how much we spend on worthless items in the country. We can't pay another poor lady another $11/hr to help out everyone that works out there. I don't get it. Welcome to America where we have 1 lady doing the job of 3 and getting paid a half of what she should get paid. So nothing they can do to make this place not be a hell hole but hire more people, but I know that will never happen. You are going to be stuck going to this place because you have to. read more