We contracted with them in 2018 for exterior. They did not finish the sills, but thought this was…read morean innocent oversight. Hired them again. NEVER AGAIN! Do not leave them alone.
1. The windowsill trim outside, you agreed to fix from your last job, was not done.
2. The walls in the basement brown, when I walked it through with you it was to be refreshed with a new coat of white. I was surprised it only took an hour to repaint white, but some of the brown is still bleeding through. During the walkthrough, you said you would be rolling the paint, therefore I did not cover anything. All painters know when spray painting, you have to put up a plastic barrier, so nothing is permanently damaged. Because you did not take the time to block the middle section of the basement, which was easily provided, from the overspray, all of our belongings have overspray on them.
3. You did not turn off our dehumidifier while painting and it froze up and quit working because of the overspray.
4. When I started to clean the living room, stairway, hall, and dining room, I found you painted the trim in flat paint. I left medium luster for the trim and marked the cans. Because we cannot close the business until this winter, I will have to wait to hire someone to repaint. You painted trim for me before in the medium lustre when you worked for me before. You cannot say you did not know. I will have to rehire to repaint. When I talked to Sherwin Williams they said they never heard of trim being painted in flat paint.
5. You took out the mollies for our curtain rods and repainted over. We were trying to make it easy for you to paint, not to remove our curtain rod mollies and patch. It took Jim six hours to redrill and put up rods. All you had to do was ask.
6. You did not cover the shelves with plastic before painting the upstairs. You did the minimum on painting the basement stairway as none of the trim was painted. I left a note on the shelf "do not paint shelf" it did not say not to paint the trim.
7. The ceiling is still bubbling.
8. I went to Sherwin Williams and they said you got a 30% discount on paint. The most expensive paint is $75 with a discount at most a gallon would be $50. I provided you with trim and ceiling paint which you did not use even though you had the instructions on what paint to use. Based upon Sherwin Williams calculation, the most would have been 6 gallons. You charged me $650 dollars for paint, which equates to 13 gallons of paint.
I scheduled this job with you two months in advance and expected a professional job. You have cost us so much money and time in this job. I talked to your father, Bruce. He wanted to come back, but after such a soured relationship, I do not want your company back. He initially agreed to $1,000 refund so I can hire to repaint the trim this winter. I told him about the trim, etc and he discontinued the conversation. I can send you pictures depicting the issues.
