Very good service We have been with State Farm forever and…read morerecommend this office Sometimes they are hard to get on the phone but today they transferred me to someone working remotely so I got good service

Keeps sending me junk mail about their insurance. Flooding my mailbox with junk. It's not the best…read moreway to get business. Would not recommend.

My husband and I are purchasing a home in Florida, apparently there is an issue to secure insurance…read moreunless you are buying a mobile home. I have been waiting for weeks for a call or email returned from this company in regards to the quote I was promised Kaylin was "working on". At first there had been a few calls to me, but now after I have the 4 point and wind mitigation inspections completed and forward to her, I can't even get an email back stating so much as "I'm working on it" or "too bad, they will not cover you" or anything. I understand the laid back attitude but not horrible customer service to totally blow people off and ignore them. I suppose they do not need new customers. Our money can spend anywhere I do not feel a need to beg someone to work with me. Their loss. *Pretty sad that I receive a phone call from Kaylin at 9:07am after she reads my review just so she can argue with me about how she disagreed with it. Feeling she was prompt in phone and email replays. I'm not sure if she realizes in these times now, EVERYTHING has a time stamp on it, email, phone calls...in-coming, out-going and voice mail. So there is very little hope in wasting time, getting away with a lie.

After switching to these folks in May of 2020 because they had a more competitive rate, they did an…read morefull inspection on the home prior to writing the insurance policy. They were saving my mom and I a few hundred dollars a year. Well, all of a sudden 2 weeks ago we received a letter that we need to repair some of the "slipping and damaged roof tiles". I have no idea why they went by to inspect the home and they are now saying that this needs to be repaired with proof with photo's and a receipt. They they "will see if the insurance company accepts what you submit" or they will cancel the policy November 1st and the only other policy they can find is now $800/year higher. In my opinion, they are trying to take advantage of an 81 year old and also, what right did they have to go on the property without our permission or authorization? Stay away!!! I feel as is if they did a total bait and switch - the policy was paid for a full year, up front and 4 months later, they pull this.

Michele Mele really is a great insurance representative. I'm in my 60s so I've dealt with a lot of…read moreinsurance agents. She's always right on top of everything and gives us good advice for the best coverage at the best price! Plus she's easy to get along with and professional I'm surprised more people haven't reviewed this company. I'm so glad I found her as she's made my life easier and better.

Krysta is the best! Thank you for getting such a great policy in place for me asap.read more

Doesn't answer the phone. Office closed to walk-ins. I've experienced this problem for a few years…read morenow. Frustrated!

This agency is WHACK. I am so angry by how they treated my elderly mother. They are modern day…read moregestapo, preying on older Americans who are just trying to get by. When my mother sold her house and decided to travel the country (her retirement dream) they harassed her non-stop about insurance... which she no longer even needed as she SOLD her only home and would be with me (who is fully insured already out of state). They even reported her to the State of Florida, who sent her threats of penalization if she didn't prove where she was insured! The audacity. Sick business practices.... and PS you can get a better quote practically anywhere else. Go to local agencies, not this greedy corporate sh*tshow of a practice.

We had some time sensitive documentation we needed notarized for a closing. Andrea was more than…read moreaccommodating. She was able to meet us on short notice and get all of our documents in order. She will be the first one we call if we need notary services again!

From the owner: Tax free financial strategies, Estate Planning (Wills and Trusts), Mobile Notary, loan signings,…read morelife, health and annuity insurance

Great service from Emilee Taylor. Good pricing help! Got me auto policy with national insurer.read more

From the owner: "We Are A Local Insurance Agency With Over 20 Years Experience In Helping Our Neighbors! Moving…read moreinto the Area We Can Help Transfer All You Insurance! We Can Handle All Of You Insurance Needs In One Place!" We offer Auto insurance, Home Insurance, Allstate Insurance, Low mileage insurance, moving form another state to Lforida Insurance, Palm Coast Insurance, Insurnace in Palm Coast. Call us today at 386-447-0003

This is why I do business with Costal Palm Insurance Agency…read more 1. Independent agents provide services to the customer not the insurance company. 2. My existing auto insurance policy was up for renewal. Based on a history including no accidents and no traffic violations (50 years) the premium increase was quotes as $1,175.00. 3. One telephone call to RJ and the problem was solved. 4. The business doesn't have a Centaur (Half man half horse) or an Australian/New Zealand lizard spokesman. It saver me more than a "G" note. RJ and Bill thanks for a job well done.

Found this agency by chance. Great customer service. They…read morewere very willing to accomodate me and found me great rates. Thanks Coastal Palm. Sue W.