No pressure quotes with very thorough explanations of coverages and what everything means. Very…read morequick turnaround and easy execution of policies. Highly recommend!

Had a terrible experience with the receptionist Phyllis, she was so rude. I would not recommend…read morethis place

This is our local State Farm Agent who covers all our family's insurance needs. We moved from…read moreanother location after some terrible mix ups and miscommunication. (Another branch was sending us all sorts of items in the mail. We ended up cashing a check they sent yet to get charged a bank fee because the check was cancelled) We go through Audrey and she has been helpful getting all our policies moved and setup. We have not dealt with any policy claims yet. So we cannot comment on paid claims nor response.

I seriously would avoid this agent. Condescending and if you only have one policy....albeit for 20…read moreyears....they'll cancel you for too many claims. 3 in 4 years and one of those wasn't pursued. So it wasn't payed out on. One was a frozen pipe and the second was a broken fireplace chimney. Old Bob told us we only had 1 policy so basically fighting for our business wasn't worth his time. Terrible

Mike and his staff are great to work with. Clear, concise, and we feel like family whenever we talk…read moreto someone in his office. Can't recommend them enough!

Mike Pullen and his staff have helped us many times over. I have been with them for over 20 years…read more Just recently, Lynn@statefarm was extremally helpful and went over and beyond with our home owner insurance. Just great customer service.

i have insured my home and multiple autos through chris rose since 2015. in that time i have had…read moreno problems at all with the service. in fact, his office has contacted me occassionally with recommendations or updates to my coverage that have changed or could change. the reason that i'm typing this review though, is because a few weeks ago when chicago had the -20° weather, i was at work at 6am when i received a phone call from my wife at home that we had a water pipe burst and water was flowing down the walls. i was stuck at work and my wife was busy shutting off the water, drying the floor, and dealing with 2 babies. i texted mr. rose and he called me back immediately. i explained to him that i was busy at work, and the wife is knee deep in water and kids. chris found and put me in contact with an emergency plummer as well as a water remediation specialist. i was able to get the process started to fix the damage in the 6 o'clock hour without delay. this brought some peace and calmness to what began as a very chaotic and stressful morning. the cost of the damage was within reason and we ultimately paid out of pocket instead of filing a claim, which makes me even more grateful for chris's time and effort at 6am. it was his availability, knowledge, and willingness to help that made a huge difference for us that morning. thank you chris.

When Chris Rose took over for Jerry LaPointe, I wondered what I was in for. Well, since then, I've…read morefound Chris Rose State Farm to be one of the fastest responding, most helpful, knowledgeable, problem resolving, and insanely patient insurance agents I've ever had the pleasure of dealing with! Chris is a down to earth person and a dedicated family man! He's honest, trustworthy, understands how important customer service is, and knows how to provide the right coverage for the best price! He's always responsive to any concerns. He supports our community, our military sons and daughters, and our veterans! I don't have to look anywhere else! I've found the best!

My grandfather had his taxes done here for years. This past year he moved to CA to live with me and…read morepassed away. I sent Tom all his paperwork in February to file his taxes for me since he was the most familiar with his financials and it has been over a month now and they still have not been filed. I've left multiple messages with the office, I've emailed Tom many times.. no reply to anything. Beyond poor communication from everyone in this office. So disappointed.

Elizabeth was patient with all of our questions and super knowledgeable. Staff is friendly and…read moreefficient. Reasonably priced for the services they provide. I highly recommend Wozny Tax Co.

The Taxpayer Assistance Program initially contacted me in December 2011. I'm not sure how they…read morefound me, but they did. They had sent me a letter stating that I was entitled to a refund for overpaid property taxes and that their clients usually average a refund in the amount of $2,900. Their letter stated that they had an A+ grade on the Better Business Bureau (BBB). I was curious and looked them up and they were right...an A+! In exchange for their services, I would have to give 1/3 of my payment to the company. I thought it was a good deal, but I was still skeptical......especially since I had not seen any YELP reviews on this company. Their letter stated "We will continue to mail you until we hear from you because we are dedicated to serving Cook County homeowners by aiding them in the recovery of these funds." So I called their bluff by waiting for another letter......I didn't think anything of this company again until....... ..... the Taxpayer Assistance Program contacted me again in April 2012. This time their letter stated that their clients last year averaged a refund in the amount of $2,000. That's $900 less than the last letter, but still a good amount of a refund. I checked the BBB again and they still had an A+ rating. So I was finally persuaded, signed the paperwork and had the Taxpayer Assistance Program start the refund process for me. Shortly after sending in my letter, I got a phone call from the Taxpayer Assistance Program telling me the they had received my request to process my property tax refund. They wanted to let me know that they were going to get started on the paperwork but that they needed to meet me so that I could sign all the paperwork for the refund. They offered me the option of coming into their office or having one of them employees meet me at my home. Of course I opted for the easiest and laziest option for me. We scheduled a meeting in April 2012. On the day of my appointment, someone from the Taxpayer Assistance Program appeared at my home. She showed me her credentials so I knew she was legitimate. She explained the process to me very clearly and even brought with her a xerox copier to make a copy of my driver's license! I was impressed. I was told that it would take 120 days from the time they mailed my paperwork for me to receive my refund. On May 10, 2012, I received a copy of all the documents I had signed with Taxpayer Assistance Program. And on July 26, 2012, I received my refund (must faster than the 120 days quoted). I'm disappointed that my refund was not very large. I only received about $350 in return and not the thousands that was mentioned in the Taxpayer Assistance Program letter. Still, any money is better than no money and the company was very professional and prompt with their service. I had realized that the reason why I was due money was because I did not file the annual tax exemption form before paying my annual property tax bill. I think the statutory limitation for filing a Certificate of Error with Cook County for a refund is five years back. So if you find yourself in this situation, where you have never filed a tax exemption in previous years, I recommend you contacting this company. They will at least get you some money back, if not all of it. I'm sure with enough research, I might be able to fill out the forms myself. I'd also have to find someone to notarize my forms too since Taxpayer Assistance Program did all that for me. Eh, or maybe I'll just be lazy and have Taxpayer Assistance Program do everything for me if this happens again!

I would not recommend going through bottom line for anything! I have been with them for 2 years and…read moreit has been nothing but problems and price mark ups. I told them when I switched over that I needed SR22 insurance and they assured me it was on my policy, come to find out it was not and my car got impounded and I had to go to court, $900 down the drain because bottom line does not know what they are doing. Multiple times I have called and have received horrible customer service and the wrong quotes for my account! They have multiple tabs open at once and say those prices and then once question they say "oh sorry that was somebody else's account!" So you're meaning to tell me they keep personal information open on company computers for all to see? How nice! Please save your money and just call insurance on the spot, I was able to find a quote $50 cheaper. Stay blessed, and don't get scammed by these losers, they get commission on every payment!

I called to get a quote on my 2019 car and the price was very reasonable. The manager was helpful…read moreand gave me the best deal. They are professional and know how to run their business. I will definitely refer them to friends.

Was able to find more coverage at a better rate from State Farm. The office was never willing to…read morediscuss reasonable rates. I found State Farm much easier to work with as they were willing to take time and discuss options that worked best for me.

My tax accountant remarked today that my home owner's insurance as well as my health insurance…read morepremiums were quite reasonable and so I've sent another client to West Suburban. The Martin family who runs the business has insured me and my family for decades. Great personal service and rates.