I made the 26 mile drive from Signal Mountain to Ooltewah Nursery this morning to discuss…read morepurchasing sod and I have nothing but praise for my experience. I walked in and was immediately greeted by Amelia at a front register. I expected her to pass me off to another employee but Amelia was able to answer all of my questions. Ten minutes, questions answered and my purchase was processed for pick up by my landscapers. Well worth the drive. Thank you, Amelia!

honestly feel like I got scammed. They sell plants that are already dying instead of throwing them…read moreaway. The cashier even told me they put 30% off on them because they "weren't doing well," so they clearly knew the condition they were in. All of my plants died within 5 days, and when I talked to the manager, I was basically told that once you pay, they're yours. Those plants are goners that look okay used to get people's money! If you don't know much about plants, don't waste your money here. You'll end up with no plants anyway. Save yourself the time, the effort, and the money. I bought plants from Nursery Barn around the same time, and they're still healthy and blooming. I'd rather drive a few extra miles than buy from this place again.

A neat little garden center with good prices and a neat variety for its size. They have some…read moreworkstations for building your own. Also a few gift shop items and toys.

you know i've loved this place for several years now. Lots of smiling faces but not a lot of help…read more They have beautiful plants and very confusing advertising of specials and discounts. The last time i was there i tried to purchase about 14 plants with the buy 5 and get the discount price as they advertised. At the register they told me oh no that's different, that's not right, and you picked the wrong ones. I explained i went by the display signs where the plants were sitting! She said it doesn't matter you're wrong. I politely agreed to put everything g back and not bother them anymore and they said ok ! seems to me a great way to run off customers that really love your plants but lacking in customer service! i share this often to my gardner friends focus on kindness, helpfulness and clarity in your special offers jerry johnson

I have never loved - or even liked - a hardware store until now. It's perfect. Incredible…read moreselection, reasonable prices. Every time I go in, I notice more beauty than the last time. The shelves are stocked and with intention. I normally wouldn't comment on this, but it's so noticeable. The people are amazing and seem genuinely happy to be there. Everyone I've interacted with has been friendly and the employees I needed help from were warm, invested, and beyond helpful. And the nursery... It's perfect. So much beauty, so much care. We've brought home several gorgeous, healthy plants. It's so nice being in this store that we frequently find reasons to buy from them. My husband said that Ace was "built on a single screw". It really shows here.

I purchased several healthy perennials last year from Ace on highway 58 and I was so excited to…read moresee them in my planters this year. They did not come back. Sadly it's not the first time. Several years ago I did the same thing. I bought bushes and a few plants at that time After twice now, I won't buy any more there. My son in law goes to the Barn Nursery and has had great success. So, I will go there from now on. Besides, Ace is too high. If you need something quick it's fine but I can go elsewhere and get things cheaper and the quality is just as good.

Haven't been out there in awhile (we usually use Ooltewah Nursery which is a lot closer to us) but…read morethe times we've been there we've had very good experiences. Healthy plants, nice helpful people.

Nice selection, great staff, healthy plants. Helpful , friendly. Loaded my purchases into my…read morevehicle. Put protective plastic barrier down first. Nice selection of fruit trees

I use to think I couldn't grow anything, and now I feel like a master gardener. I got the black…read moregold and everything I plant in it gets so big!

Their Planting Soil with worm castings is the best all purpose soil! I sift and add coco coil for…read moreseed starting but honestly, it is fine enough to use straight. I used it for seed snails, raised beds, planters & in garden. It is magic!

Seems to be a locally owned facility that is doing what is necessary to help everyone that walks…read morethrough their doors. Though they didn't have exactly what I need, they went above and beyond to help me.

My husband and I have lived in the East Brainerd area for 6 years. We were glad to see an Elders…read moreAce Hardware store so close; however, it has not proven to be so great. We are probably in our East Brainerd Ace a few times each month and most of the time, there are mostly kids working, that you see anyway. They cannot answer questions related to painting or gardening, or much else for that matter. Even one of the young managers hadn't heard of a particular hedge trimmer we needed. It seems they are out of stock of items that we have needed more times than not. Anything from a Yeti 30oz lid to a Rustoleum spray paint I needed more of. In April, we needed our chainsaw fixed. The young manager I mentioned earlier told us they were too backed up so we would need to take it to another local Ace store- which is across town and far away from our house. We do a lot of home projects and like to keep our home beautifully maintained so we definitely need a good hardware store with knowledgeable employees. Today, though was it. My husband, who is known for being patient and kind, needed a part for our BGEGG. A young employee said he would get the manager...20 minutes later, still no manager. He was in "the back" according to the employee. With other errands left to get done, my husband left the store. After running the other errands, he went back by Ace. This time he waited 35 minutes. This is terrible customer service. No one was telling my husband anything. He was just waiting all that time. So unprofessional and just plain rude. The parking lot is full every single day and I know they do a lot of business. But when you are a customer who needs help with a problem or has questions, the East Brainerd Elder's Ace is lacking. I don't know if there's a shortage of adults or managers working. It is not like the commercial that says Ace is the place for a helpful hardware store. Sincerely, Sharlee and Steve Gatlin Chattanooga, TN

The Backyard Nursey in Chattanooga really came to my rescue. My husband and I were having a fence…read moreinstalled and before the fence could be installed, we needed a load of topsoil delivered and quickly graded. The entire fence project happened sooner than we ever expected. We worked with Taylor and he was fantastic. One day after talking to him, he had the top soil delivered to our house and then came that weekend to grade it for us as well. I really have to say this was amazing customer service. Other local companies said it would take over a week to have this completed, but Taylor was able to resolve our issue quickly and at a fair cost. We really appreciate Taylor and his team. We will continue to shop and use the Backyard Nursey in the future.

I could not be more pleased with the performance of this team. I have been looking for someone to…read moreexecute my landscaping plan at a reasonable price for over a year. They sourced all of the materials and completed the project within a week of first contact. I am so glad I found them. I feel that my money was well spent, and I can rarely say that these days when everything is so expensive.

I used this florist for my wedding and everything came out so beautiful. I was blown away by what…read morethey were able to do with my color choice (aqua blue and orange) and were very reasonably priced. The service was amazing, the owner was so kind and helpful - even helped me load the flowers into my car when I picked them up. This was definitely the least stressful part of the wedding and I highly recommend them if you need flowers for anything!

I am so impressed with this florist. Being from out of town, you never know, but I was able to…read moresee what I sent. My sister was terminally ill and I wanted something she would enjoy. I spoke with the sweet and caring Sandy. She not only made an arrangement for her to enjoy but everyone commented on how beautiful they were. They were absolutely exquisite. They were not stiff looking. The flowers had a variety of airy flowers with vibrant colors and a natural flow. I am doing my best to describe but I cannot do it justice Thank you Sandy for putting your heart and soul into your creation. Final thought: Anyone who asked what florist to use for her funeral I suggested Bates. They were the prettiest flowers there!