Prompt expert service at a reasonable price in Jacksonville, yes it's true.Fixed bad repair in no…read moretime after towing from Swansboro. My new go to shop

Im given 1 star because i wasn't able to give anything less ive been bringing my family vehicles…read moreand business vehicle to this shop for a few years now ..after my recent encounter I will be finding a new local shop to do business with..I dont have enough space on here to go in to all the situations ive been threw with this shop.What I can tell ya is The honesty/ trustworthy ,the workmanship, the length of time you wait for things to be done and the prices that you pay NOT for the actual work but WHAT the computer says he should charge SO all im saying is seeking other shops in the area before committing to this garage its sad that I had to come on and leave a review like this i had really thought we had built a good customer/business relationship But i was wrong ..

I recently purchased a car there. The staff I dealt with were professional and easy to work with…read more My problem is with the sales manager and most likely the owners/corporate. They made a mistake on my paperwork, which cost me several thousand dollars. None of us caught it (salesman, finance or me) because they bundled the numbers into one amount. I believe this was done deliberately to keep me at the number I needed to make the purchase. In hindsight, I should have told them to pack sand and ask for my trades back (which they had already sold). All of this happened a month after I bought the car. Reading reviews of other Deacon Jones dealerships, looks like this is the norm. I even asked what they were going to do to make me feel better about the deal...even a t-shirt or keychain but was denied and told "we don't do that". I also own a Jeep I bought a from their Jeep dealership. Soon in the market for my wife a new car and will buy from another local dealer or drive somewhere else. I hate it for the local employees because they are truly helpful and caring.

I saw a very specific vehicle that checked all the boxes I was looking for. Actually I saw many of…read morethese vehicles over dozens of hours of extensive online searches over a few weeks. They were all either out of my budget, too many miles, overpriced... CarGurus led me to DeaconJones Ford in Clinton,NC to a very reasonably priced, great mileage, loaded-options vehicle, with service and title history, accident free, smoke free, you get the idea. I picked up the phone and called to inquire. I was greeted with promptness and professionalism. They immediately answered all my questions and sent me figures within a few minutes! Luby was my contact in sales and it was like talking to a family friend. True gentleman with over 40 yrs experience. I was ready to cut another block with him on the test drive. No pressure, no games, upfront pricing. I had already shopped financing options yet ended up financing through them as well with their competitive rates. Made a scenic 2hr trip down to test drive and hopefully purchase. They had all paperwork ready to go as promised, vehicle detailed, AND a full tank of gas! Again, no games! Sent me everything I asked for beforehand, and it was exactly as described over the phone and ready to go - no pushy upsells on options, etc. General Manager Thao was awesome to work with. I forgot to call my bank beforehand and let them know I was buying a vehicle, so the only delay was on me! It was the best experience I've had buying a car, and I would recommend you start here and save yourself time and headaches. They also had several vehicles that would have worked for me- and I was looking for very specific features. Top notch experience and drove away with a smile- and I never leave reviews!

mike and kim are truly amazing. my boyfriend got unlucky and got a flat on sunday on the way back…read moreto raleigh from the beach. we were sitting in a gas station waiting for triple a and while waiting i decided to look for better options. k&m towing swooped in and saved the day. they got to us super fast and gave us a great price. mike efficiently got the car on the truck and before we knew it we got it where it needed to be. they were extremely kind and funny. we told all our friends about them and the next time we head down to the beach we're definitely going to come by!

After getting the runaround from AAA for hours called K and M and they got my car picked up within…read morean hour. Extremely communicative and reliable. I can't thank them enough!!

I had an emergency at 4:30pm - they close at 5. Had a flat on a trailer, and I was 1 1/2 hours from…read morehome. They jumped right on my issue and had me fixed up and back on the road in a jiffy. And the price was fair - no taking advantage of a guy in a pickle! Can't recommend this business strongly enough!

These guys took care of me quickly and kindly. The owner is hilarious and scared the heck out of me…read morewith his joking on the price. He was kind, got me in and went above and beyond to make sure I was safe on the road. (PS, he's likely playing with the price). The team was so kind and helpful with explaining what was wrong and finding a way for me to get the additional tire I needed. Very kind and quick service. Definitely worth the trip. They have all kinds of tires so they will likely have what's needed.

Great service and best prices. They only charged me half of what all the other towing companies in…read morethe area wanted to charge.

Got a flat tire on a long roadtrip, stopped here and they had everything done in ten minutes!…read moreFriendly, quick service! Thank you!!

There was a slight language barrier, as my husband and I don't speak Spanish, but that was the only…read moredifficulty we had here. Our tire went flat 10 minutes out from this place at 4:30 pm on a Thursday. Most other places in the area close at 5:00 pm, but Miguel's stays open until at least 6:30 pm. Not only did he bump us up in line (he asked the other customer if this was okay), but he put the tire on for us in less than 5 minutes at a more than reasonable price. Wish we had a Miguel Sebastian's closer to us, because we left very happy. Please go here if you're looking for a new tire(s) and fast service!!

Momma Rachel here, Marines and their Families this is who I recommend to you all the time. The…read morecheapest tow in several counties around here in Jacksonville NC and beyond. If you need it towed back to base or Jacksonville...call him. Local towing same thing. CASH is best. When you call, speak up because he is older and slightly hard of hearing. Been using him to tow big trucks, tell him if that's what you have and small autos for decades. Unlike the rest of the economy hid prices have remained solid and not over inflated.

Great service and very nice owner. Very punctual with great communication and treated your property…read morewith good respect.. I would recommend this tow service to anybody who has a need to have their vehicle picked up and delivered to any location.