The sign as you turn into Rockmeadow says 'welcome to you and your owner' which nicely sums up the…read morespirit of the place I think. A family run business who also take in Irish Setters on behalf of the Setter Rescue organisation, John also breeds and shows his lovely setters. The kennels looks after all dog breeds - I don't think there is a cattery at all - and there is a really positive vibe about the place. The office is a bit chaotic but clearly they'd rather be with the dogs than doing filing - that's fine with me. Our setter has been twice and she was so excited when she went the second time, almost a year after the first, was was lovely to see. Recommended. http://www.rockmeadow.co.uk/

Our dogs regularly stay at Rockmeadow Kennels, and are always happy when they get there and when we…read morecome pick them up. John (the owner) is always friendly and accommodating, even when we give little notice. John couriered our dogs from Heathrow to the kennels when we arrived in the UK, and did everything he could to ensure the dogs were happy. We couldn't ask for a better place to keep our dogs!

When we adopted a cat from our neighbours they recommended Charlesbury Kennells as her favourite…read morecattery. They're a really friendly well run place and the cat always comes home happy (well as happy as any cat is when it's been in a cattery. They have four brick built cat houses which hold 10 (or more) cats each in separate sections. They can see the cat opposite but not the one next door. In the summer each section has a window which opens to a small outdoor area so the cats can sit in the sun. They've also got a dog kennells but, not having a dog, I've not really looked round that bit. The cat section is insulated enough that you can't really hear the dogs when you're in the cat houses. I think my cat gets a bit spolit - she eats her favourite food, I always take her favourite bed and toys, and they will happily give her some cat milk as well. Would recommend.

We have been using Elmtree Doggy Daycare for a number of months now. Our dog Stella loves going…read morethere and comes back happy and ready for her evening nap. All of the team at Elmtree Doggy Daycare (a special shoutout to the young man who picks up Stella and brings her home) are wonderful and very loving with the animals in their care.

I've just picked up my doggy after her two week stay at Elmtree…read more My dog is a nervous one at best and with her slightly neurotic tendencies I was looking for somewhere for her to go that was a bit more than the norm. She usually stays with my in-laws, but they were also galavanting, so I had to find another option. After some research online I found Elmtree. I went over all the reviews I could find and couldn't find anyone with a negative word to say about them. Unfortunately I wasn't able to check out the place before hand, so I was going wholly on these reviews. The run up to her stay was very smooth. They answered all my emailed questions efficiently and kindly. I changed my mind about a few things and they were very accommodating. I was planning on getting her picked up and dropped off, but when the invoice came it was £72 each way and I decided that was just too much on top of everything else. We dropped her off the morning that we flew, it was a particularly hot and sweaty day and we'd got lost trying to find the place. Thanks, Google Maps. (Don't walk through the cemetery, unless you know where the gap in the wall is.) I was a bit stressed because of the heat and the impending 'leaving my dog with strangers.' When we arrived the lady at the front desk was awesome; very friendly and welcoming. She called through for someone to come and get my dog once all the incidentals had been looked at, like her vaccinations card and they also asked whether she'd been spayed. Then a lady came and got her. That was pretty much it and I have to admit, I was a little bit ..well I think shocked is too dramatic a word to use, but.. for want of a better one... I had arrived early hoping to get a look at where my dog was going to stay and she what she would be up to, I thought that seeing as they allowed people to drop in that it wouldn't be a problem. When I asked the lady if I could come too, she said that it wasn't really convenient and started to walk away with my doggy. I started to cry and was like.. can I just say good bye to which, of course, the lady happily stopped and I gave my doggy a hug before she was taken down the corridor. When I came to pick her up there was a similar situation. The lady came and dropped her off and was lovely enough, but I think had I not probed for questions about how my dog had been during her stay then I don't think I would have had any feedback on the last two weeks and that kinda aggrieved me somewhat. I *know* that I'm an oversensitive pet owner (this is my first dog,) but I think that probably comes as standard for someone who forks out over £500 for their pet to be boarded over two weeks. When I first left her with my in-laws I had written four sides of A4 for them to be aware of all her little idiosyncrasies - so yeah - a little overboard, I know - but I felt that Elmtree knew nothing of the dog they had just taken to look after. I know that this is what they do, so they have experience of all kinds of doggy behaviours, so perhaps it's not really for their info, but just perhaps more from the owner. My friend's dog goes somewhere similar on a day basis when she can't work from home and at the end of the day she receives a little card to say what her dog had been up to what she had eaten, etc. It's the personal touches that make it - especially for this neurotic dog owner. The only other thing I feel I should mention is that my dog is quite a bit thinner on her return. As to how grams I'm not sure at the moment, but she is visibly more boney than she was when she went in. I know for a fact that she was fed a lot because the lady who dropped her off remarked on how much she ate - so I think that it probably has a lot more to do with the constant play with other puppies for two weeks, but it's so noticeable I thought it was worth a mention. Overall I am happy with my dog's stay at this place and now that she's been there and returned a happy looking chappy, I would happily board her there again. I think there is a good chance that I turned up at too busy a time, but if you're hella neurotic like me be prepared to probe a bit to find out the information that you want.

We have used Cranfield Kennels for years for all of our dogs. Coco our first dog used to be upset…read morein the kennels and the owner Anne used to take him into her home. Our 4th dog Champers became ill whilst we were on holiday and Anne took her to the vets where she was operated on and looked after her until we returned. We are now on our 6th dog Max and would not use any other kennels. We live in Hatfield Peverel and whilst on holiday in Cyprus we met another couple who take their dog to Cranfield Kennels and they lived in Dagenham! Superb service and lovely people. We wouldn't leave our dogs anywhere else.

From the owner: Boarding of dogs, cats and all small animals.read more

Our Jack Russel Nelson has been on a couple of days because we were were concerned that he was not…read moresocialised well enough. Nelson had a great time! The first time he came home so tired he could barely stand up from running around playing all day! Nelson was actually fine with all the other dogs and always wants to play. We will definitely be sending Nelson for more days in the future as it obviously does him good.

Matt and his team have been nothing short of fantastic. We recently moved to London from the U.S…read more and didn't know where to turn for dog sitting/boarding and day play. We took a chance on City Paws after reading the other reviews and are so glad we did! They were available to take our dogs quite last minute for a few days when we had to go out of town and they are very flexible with day play dates. We love knowing that when they are boarding with City Paws that they are staying at the home of a City Paws staffer rather than a kennel or crate at some sort of facility. One of our dogs is a rescue and has always been nervous around new people but he seems completely at ease with Matt and his team. Both dogs are excited when they are picked up in the morning and seem to have an awesome time whenever they go out with City Paws for the day. They always come home happy, enthusiastic and exhausted (in the best way possible). Matt is also super responsive and easy to communicate with. He has even FaceTimed us so we could see the dogs playing at their property outside London. Long story short - we highly recommend City Paws!

I cannot say enough good things about Kira and her company. I initially needed a pet taxi service…read moreto collect my dog from the groomer and that has since developed into using her weekly for walks, doggy daycare and boarding. She's extremely responsive to queries and has been accommodating to any last minute requests or times my schedule has changed unexpectedly. Most importantly, I know my dog is in great hands when he's in her care and is always in great spirits after. She's great about sending pictures and updates even on the daily walks, and adds personal touches when taking care dogs (like throwing my dog a birthday party when I unexpectedly had to go out of town!) I always know he's in great hands under her care and would highly recommend!

From the owner: Whether it's a solo walk or a long board our aim is the same- to care for & make your pet feel…read moreconfident & comfortable while they are without you (and have fun & cuddles- if they are those sort of pets). Services provided: Dog Boarding Other Pet Boarding Dog Day Care/Adventure Days Dog Walking Pet Sitting Pet Taxi What sets us apart from other companies is that we care for your pet following your rules. We want to ensure your pets are not returned to you with bad habits. Once we know what your pet is/isn't permitted to do we can focus on making their time enjoyable. We value our clients and their pets thus we provide a pet service that is flexible and completely tailored to their needs - you never know when flights are going to be delayed or you need to work late- the last thing you want to worry about is your pet on top. That's why any last minute bookings or small changes are no hassle for us! We're happy knowing your pets are ok and you are not stressed thinking about them. A family business. Est. 2013 Fully insured. Public Liability Insurance of £1,000,000 and Professional Indemnity cover of £1,000,000. I have a clear Basic Disclosure (CRB Checked). I am a fully qualified dog trainer (completed a Professional Dog Training Course finishing with a Distinction). Flexible drop off & collection times. We offer complimentary local pick up and drop offs for boarded pets between 9am-9pm. Regular photo updates provided.

The place per se may not be bad, and our dog was there a couple of times and was ok, coming back…read morehome a bit dirty if anything. But the last experience we had was completely bad and I need to bring it to everyone's attention. We booked over Easter, but ended up not travelling, so we decided to keep our dog at home for part of the booked period. We made it abundantly clear that of course we would pay for the whole originally booked stay, including the days our dog would be at home. This was accepted - in the end, they were getting money and did not have to look after our dog. Then, this morning, we called to see if we could bring in our dog: we had booked, so we just wanted to drop her off for part of the booking. Surprisingly, the staff became rude and emotional, claimed we had "messed them about" (I object: we had given them money in return for no service), and they would cancel our bookings: all of them, even the ones made in the future, which e.g. we had made, well in advance, for this summer. We had paid a deposit, which had been sitting on their account, but our bookings got cancelled. We tried to reason, explaining that our Easter booking had anyway been paid and never had we questioned that we would not want to pay, but the staff was so uncooperative, and emotional, that I cannot be sure whether what we said was understood. Basically, now we are back to square one, with all booking cancelled. The farm did say that we would receive our money back - the one for the future bookings which had been cancelled - but I am not sure, of course, whether they will honour this on account of their lack of reliability and professionalism. For sure, as of now, they have taken the money, and quite a lot, and are not prepared to offer to us what we paid for. It is a pity that I have to write this, but they are dangerously unreliable, and of course this matters when one has booked a holiday in advance. I recommend that they should be avoided.

From the owner: Fully equipped kennels, cattery and pet centre in the Bedfordshire countryside.read more