Been on a couple of trips with them and each time I have found the drivers/escorts very very…read morehelpful. When my son was a baby and my eldest daughter was 3yrs we went to London zoo on our own and the escort was fantastic kept coming up and asking if we were OK and helping me with the buggy and bag when it was time to get off the coach. Thoroughly recommend using them

Located down at the hard Interchange is the First Bus Travel shop. It's the place where you can…read morepick up all the bus timetables, speak to them about bus stuff and check for lost property. They also do national express coach stuff, and the stops just outside the door. You can also find out about holidays and day trips and other travel stuff. They sell a few bits and bobs there. I got a plug adapter which I needed for a trip to France.