I want to give a update on my dealing with Tuff Shed in Tucson AZ. Shortly after my last review Tuff Shed tried to make things right. They offer to redo the work that wasn't up to there plans and beef up the floors for my trouble, sound great!!! I came home found the shed completely gone! I asked what happen to my shed? I was told it was easier to just start over then to repair it. That wasn't what we agreed to? Okay? A new crew came out and started to build the second shed, I notice that there was some workmanship problems when I got home from work. I quickly sent out a e- mail with pictures to everyone of the problems and the problems was fix the next day. Then they finished it. We did the walk through there was a some minor problems, but they used the wrong shingles. I had paid for the up graded shingles and the up grade looked so much nicer, also I notice there was a high spot on the roof, it was like a big bump about six feet wide on the top of roof. I was told by the mangers they would take care of it and they were very nice about. I came home the next day, they had fix all small problems okay, but they laid the right shingles over the wrong shingles. Now I would have been alright with that but they didn't fix the high spot and the over lap on shingles was wrong. Again they said they would make it right. I came home the next and they had removed all the shingles and had install new roof sheets of wood for the roof, but again the high spot was still there! I took pictures and e-mail everyone from Tuff Shed about the high spot was still there and ask them to fix it before they laid another roof on the shed. The next day one of the guys from Tuff Shed came out look over the roof and sent home the subcontract roof crew home, because they didn't fix the high spot. Tuff shed guy tried to adjust the trusses, but had no luck and left for the day. Okay I didn't know at the time but the problem was that at the factory didn't build the trusses evenly and the crew didn't adjust them to be straight for a flat roof line and that's was causing the high spot. That weekend it rain about two inches of rain and completely flood the shed, because Tuff Shed didn't tarp the roof. On Monday morning I e-mail everyone from Tuff Shed with pictures and asked what was up. Then they sent out a crew to tarp the shed while it was still flooded, told me it would be okay and it would take a week or so to dry out. After a week or two when the shed dried out, Tuff Shed e-mail said would be out to finish the shed and then I asked about the high spot on the roof, the floors was starting to pill up and the boards on the roof was starting to warp. Then I got call From one of Tuff Shed hirer ups (Tony something?) and was told they would not fix any of the water damage (tried to blame me?) or the trusses, they would only reroof the shed and they would be done. I told him I don't think so! I had paid for the shed with my Home Depot credit card, so I call the credit card company and Home Depot to let them know about the problems I have had with Tuff Shed. About a month or two went by the tarp blew off the shed Tuff Shed refused to re tarp it and the shed got more water damage (this is a big shed 12x24, 12 feet tell). Finely Home Depot offer me my money back with a contract that said Tuff Shed would remove first and they would refund me the money and I had to sign that I would sue anyone. I put to much time into this to walk away with a sorry couldn't build a shed defective free. Then home Depot offered me $500.00 and void warranty and I keep the shed, no way that wouldn't even cover putting the roof back on. Then finely we agreed to $3000.00 and they would void warranty on the shed. I did have two home inspectors make reports on the shed and got three contractors estimates to coat the floor with epoxy paint and redo the roof. The cost for the roof would have any were from $2000.00 to $6000.00 to repair. I had a contractor come out and do the floors, straiten out the trusses the best they could and reroof the shed. I didn't have enough money to replace the warped roof boards, I guess I have to live with it. After paying the inspectors and the contractor it took all of the money I got back from Home Depot, but that okay I'll live with it. My last thought on this matter, there was a lot of mistakes that happen threw this ordeal, but the main one was Tuff Shed hires subcontractor to build there shed and I think the ones that I had to deal with didn't have the skill, training or did care to do good work. The Forman should have caught all the problems and had them fix, instead of having the customer maybe or not catch them. For the upper management you can't bull s___ every one! read more

I bought a Tuff Shed a couple of years ago and have been extremely happy with the quality and value that I received. It became obvious that I needed another shed and since I dealt with Tuff Shed a couple of years ago it was a no-brainer to return to them. The salesman I worked with is no longer at this company's location so I began working with Dion Kunellis. Dion has been outstanding. His customer service skills are some of the highest I have ever experienced. He is professional, knowledgeable, personable, very friendly and most importantly, he listens. He never tried to pressure me into something I didn't want. Dion worked with me throughout the negotiation process and was very patient with my stubbornness. We ultimately settled on a Premier Pro Barn model and it is fantastic. The loft and extra height make a huge difference in capacity. I can't think of anyone else, at any other company, that I would rate higher in customer service than Dion. From beginning to end, including follow-up after the delivery/install, Dion has shown the highest level of professionalism and I thoroughly enjoyed working with him. The guys who delivered and built the shed at my location were excellent as well. Very professional, top quality job, no cut corners. After all was said and done, Dion called me again to ensure I was happy with the end result. If you need a shed, call and ask for Dion. I know he will take care of you read more

My man cave is awesome! I'm going to be the envy of the neighborhood. The crew just left after building my 10x20 building. I've wanted a Tuff Shed since I was a kid after seeing all of those funny commercials. I finally have one! There was a little bit of a snag early on in the ordering process with some confusion but the folks at the Tucson factory where incredibly helpful and made sure everything was the way I wanted it. We had to reschedule once because of rain but that wasn't their fault. I was just anxious. When the crew showed up this morning I was surprised by how young they where and also surprised that they weren't Tuff Shed employees. They are contractors. I spent a lot of money on this thing and wanted it perfect. Well I have to say I was blown away by their professionalism and attention to detail. They did a great job. I will refer anybody and everybody to Tuff Shed and Solana. Thanks guys for making my childhood dream a reality! read more

Moving to AZ from NY called Tuff Shed and spoke with Danny Perez, who walked me through every step of the process, made great suggestions and help me design the shed that would best work for me and my location. Very organized, did exactly what they said they were going to do when they said they would. The team that showed up said they would complete build in 4 hours and I did not believe them. I watch them putting the base together and leveling, then walk away, came back 3 hours later and the building was up and they were putting on the roof shingles, all this with only a three man crew, unbelievable. This was a 10 X 20 shed with widows, wow, just awesome. read more

We can't say thank you enough we are so so excited about our purchase of our new Tuff Shed! Thank you so much to the crew that came out and built it in 110 heat yesterday and getting it done ! The buying process was super amazing we could not be more happy with the way it turned out. We love our addition to our place. Thank you so much to the crew at Tuff Sheds. You're looking for a great shed. Give this group a call talk to Danny Perez best part of all is it was done quick. We ordered it at the beginning of August and it was here by the end we were told delivery of September 11 so we were super excited. It came early. read more

We recently had a 10x12 Tuff Shed installed. We wanted to thank the staff and especially the installers on a great job. The three young men who installed our shed were professional, friendly and informative. Before they left the job site, they made sure the area was clean, the keys worked as well as making sure we knew all we needed to know about our new shed. The men were here early and efficiently set up, got the job completed quickly. The quality was good and the price of our shed was below what we had expected. Office staff was on every detail. Thanks to all for a job well done. Signed: Happy in Sahuarita read more

We currently have two Tuff sheds on our property and just purchased two more. The sheds are made of quality materials and really hold up well in the Arizona sun. Jason, our salesperson, is awesome!! He is extremely knowledgeable about Tuff sheds and made excellent recommendations when we designed our sheds. He is very friendly, outgoing and easy to work with. If you are looking for a quality, built on your property shed, no matter what the size, we would recommend Tuff Shed every time. read more

Hello Mike, I am sorry to hear about your experience with your barn. I have since taken over the factory as GM since September of 2014. My focus in the last year has been on our customers and providing the best possible service. I have brought on all new crews and we have experienced tremendous success with all of our happy customers. No matter what, Tuff Shed stands behind their product with an unmatched warranty and highest quality product. read more

We shopped and compared every aspect of Tuff Shed, and decided to purchase Premier Barn model. The contractors, Jordan and Rafael were absolutely top notch! Courteous, professional, the barn was built in one day and these two fellows are a huge asset to Tuff Shed! I recommend Tuff Shed, and if you are in Tucson, ask for Jordan and Rafael to build your next project! Tuff Shed give them a raise! 110% satisfied customer.....mike savage read more

My wife and I have had a Tuff Shed for 4 years. It has exceeded our expectations other than we should have gone with a larger shed. We just decided to have another built and went to talk with a Tuff Shed consultant. Danny Perez walked us through all the options available to us. He did such a great job that we wish we could have talked to him 4 years ago! Looking forward to our second shed. read more

I am more than pleased with the quality of materials, workmanship, and overall outcome of my building which was erected on my site. The workers were extremely fast in putting the building up and cleaning up after the fact. I would highly recommend Tuff Shed to anyone interested in purchasing a building such as this. I am so glad that I decided to go with them rather than another builder. read more

Daniel at the Oracle store sold us our Tuff Shed and did a great job, very professional and pleasant. Jason also helped as we made a few changes and he also was grat to work with. Rafa and Ruiz built our shed and did a great job and we are very pleased with the outcome. The whole process was very easy and all the steps including scheduling went well. read more

Great experience overall. Danny Perez was so helpful and friendly. He made it all so painless. He worked out everything that I could have needed. The installation was scheduled quickly and went smoothly. I now own a great shed. Thank you Danny and everyone at Tuff Shed. read more

I ordered a tough shed through Home Depot two weeks ago. the installers were very professional and i was very satisfied in how the whole process went through. i would surely recommended to all my friends in the future and will do business with them in the future. read more

We got to meet Jason at the Pima County Fair. He was manning the Tuff Shed display. He was absolutely awesome. He showed us so many options available through Tuff Shed. Our Shed was installed in one day. The whole experience was flawless. Thanks again Jason. read more

Great experience. The Tuff Shed staff and particularly the GM were very helpful and able to deal with the county effectively. The build crew was professional and very easy to work with. The final product is fantastic and I'm very happy with my new garage. read more

Jason was exceptional in helping us research and design a TuffShed. I wholeheartedly recommend him. He is honest and very professional, helping the customer build the best shed or garage. read more

Had a great experience. The sales man was knowledgable and the lady in the office was great. The contractors where very polite and professional and I am thrilled with my building. read more

Daniel Perez helped me choose the right shed for my needs. The project flowed smoothly and work was completed successfully!