Legal translations for out-of-state properties are usually a logistical nightmare, but my experience was anything but. I recently needed a translation for a property in Miami while living in New York. Thankfully, I chose Trusted Translations, and the entire experience was flawless. The key to my positive experience was Zenelia, the sales representative who managed my project. While she wasn't the translator herself, her support was exceptional. From our very first conversation, she guided me through every step of the process, ensuring all my concerns were addressed with clarity and precision. Her communication was professional, proactive, and made me feel completely confident from start to finish. The final document was perfect--accurate, properly formatted, and delivered on time by the translation team. However, it was Zenelia who truly made the difference. She seamlessly managed the entire process, turning what could have been a stressful situation into a smooth and efficient experience. For reliable, high-quality legal translation services, I highly recommend Trusted Translations. And if you can, ask for Zenelia--her dedication to client care is what sets them apart. read more

I hired Trusted Translations for a crucial USCIS interview, swayed by their good reviews, but it was a terrible mistake! I specifically requested an experienced interpreter, and Kevin assured me that the assigned interpreter, Dina, was qualified. This was completely false. She arrived unprepared at 6:58 AM, unaware of the office location despite receiving the address in advance, and lacked identification, which barred her from interpreting. Her poor English skills further made communication impossible. She left at 7:14 AM with no service provided. This unprofessional service severely disrupted my critical interview, despite my clear instructions and willingness to pay for quality. After complaining, I was promised a refund post a 3-7 day investigation, but three days later, I've heard nothing. A refund won't undo the damage caused by their incompetence and misrepresentation. I will update this review once the refund is processed. I'd give them -10 stars if possible. Avoid this company at all costs for any important interpretation needs! read more

Title: Paid in Full, No Service Provided - Refused Refund and Poor Attitude I paid Trusted Translations a total of $372 on March 28, 2025, through a bank transfer using a link they provided. The company confirmed both the payment and that they would provide a Chinese-English interpreter for my USCIS interview scheduled for April 8, 2025. However, they completely failed to deliver any translation service. I did not receive any contact from a translator before the interview. I repeatedly tried to contact the company and requested a refund. They not only refused, but also responded with a rude and dismissive attitude, ending the conversation with "Goodbye." This experience has caused me serious stress, especially as I do not speak English and was relying entirely on their service for a critical immigration interview. I warn others to be cautious when dealing with this company, especially if asked to pay upfront. read more

I was extremely fortunate to come across a very "responsive" translation agency such as "Trusted Translations". I needed some official legal documents translated from English to French and I reached out to 3 other Translation Services, and the only (and immediate response) I received was from "Trusted Translations". The representative I spoke with (Veronica Toro) is a consummate professional, extremely courteous and put me at ease and ensured me their company would take care of me in the minimal amount of time. She was "spot on" with everything she explained to me and the documents were in my hands within 48hrs. I highly recommend "Trusted Translation" for your next translation service. I know "hands down", I will use them for any translation service I need. Professional, Responsive, and very Reasonable with their fees. read more

Our company needed an English to Spanish translation, and fast! Trusted Translations completely pulled through and were able to provide us with an impeccable translation at very fair price. Stanley Macieiski was the account manager I worked with and he was so helpful. I had originally turned in one document that needed translating, but the next day realized I still needed another portion translated. Stanley was able to immensely help me meet my deadline and I got the second piece within hours (again for a very fair price). If you need translations, and you want an account manager that cares, go with Stanley at Trusted Translations! He can be reached via email at stanleym@trustedtranslations.com. read more

I've been using Trusted Translations for a few years now to translate company print advertisements and documents, and, in one instance, even video captioning. They are always very prompt and professional in their responses and have dependably quick turnaround times. I have never had to wait more than a couple days for a translation, and each one is well done and stays true to our company branding. Pricing is fair and they have improved their payment processes over time to make everything as smooth, secure and easy as possible. Their company name, Trusted Translations, is an accurate reflection of who they are: trustworthy! I will happily work with them time and time again. read more

I was extremely pleased with this company. The first time the job was not a rush but we received it in a timely fashion. The second time the job was a rush and much to my dismay they met the deadline we gave them. These were short documents but we needed them translated into four languages. We gave them very little notice. I was truly surpised that they met our demanding deadline. The account manager was available 24/7 online for assistance. He was very responsive to my frantic emails and telephone calls. Trusted Translations comes highly recommended by me. We are a law firm in the Bay Area and will definitely continue to use them when needed. read more

We've used Trusted Translations for the past two years on a niche publication that has lots of nuances with language and content. They are a pleasure to work with providing cost-effective, time-saving, quick solutions for difficult materials. The Account Managers have been resourceful, accessible and responsive. Most importantly, the translations are thoughtful and accurate which is difficult to find in the current translation business. Additionally, the prices are extremely competitive for the quality of the work produced. I highly recommend Trusted Translations for all your translation needs. read more

I had a fantastic experience with Trusted Translations. I needed a certified and notarized English translation of my birth certificate, and they delivered exactly what I needed. The document was perfectly translated, formatted professionally, and accepted without issue. The communication throughout the process was clear and fast. They contacted me right away after I submitted my request, and I received both the digital and hard copy versions very quickly. The price was also fair for the quality and speed of service. Highly recommended for anyone who needs official translations done right. read more

Thank you so much to Stanley & team at Trusted Translations for a job perfectly executed! We had quite a few documents that needed translation and formatting for a deadline project and we received our entire job back even before the agreed upon date! The files were well organized and they even sent me all of the images with the translations in psd format as well as jpgs. What a pleasure to work with this team! The quality and professionalism far surpassed our expectations. You will definitely be hearing from me for future projects!!! read more

My contact at Trusted translations was Ana Whitby. She was prompt, professional, clear about the service, and sent me a quote for the documents I requested a translation for, within one hour. She also answered my different questions and provided clarifications when needed. My translated documents were returned to me within 48 hours. The translation (from french to english) was very good. Ana knows how to do her job, and I appreciate to get what I paid for. I highly recommend!!!!!! read more

I needed a long legal document translated into Spanish, and Daniel helped me through the entire process. He was extremely professional and understood exactly what I needed. The translation quality was excellent--accurate, clearly written, and delivered right on time. Legal translations can be tricky, but I felt completely confident thanks to Daniel's attention to detail and great communication. I highly recommend Trusted Translations, especially if you get to work with Daniel. read more

I personally have been dealing with Chris at Trusted Translations for several months on multiple projects. During my competitive Bid process (on every project) he comes in first every time. Most times it's in Price, Other times its on timeliness of delivery schedule. I have never had issue with a translations contextual delivery, I usually need some technical documents translated and context is never lost. Chris is very Proactive and responsive, and his answer is always "Yes". read more

Excellent customer service! I've used Trusted Translations since I started with my company. Sven is great at responding to my requests quickly and sending quotes and setting up services for translation documents and interpreters. Even when I need a last minute change, Sven will make it work. This company is definitely customer oriented. Keep up the great work. I recommend this service for anyone who needs an interpreter, document translation, and ASL. read more

As global head of procurement and vendor management at Sectigo, Inc., I can say without hesitation that Trusted Translations is an extremely easy company to work with. From the beginning of MSA negotiations to the follow up work; Trusted Translations has been a great partner to work with. They are on time, deliver quality, and most importantly, my internal customers are happy !. I highly recommend this company. read more

I use trusted translations to translate safety related documents for my company. They always are quick to respond and have a quote back to me in a timely manner. Trusted Translations communication skills are excellent I am never left hanging waiting for documents. The time frame on when I will have my documents back are always communicated. if you need documents translated this is the place to use. read more

Ana is such an awesome professional. She knows her business and knows how to take care of her customers' needs - She will go the extra mile to make you happy. She is on top of things and super courteous. She will always do her best to help you. In addition, she is very resourceful and creative. She believes in finding solutions for challenging situations. You are in good hands with Ana! Dottie read more

I am an attorney that frequently uses Trusted Translations for translations of documents to be used in court. Trusted Translations provides excellent work, service, and delivers the translated documents to me quickly. They are quick to respond, affordable, and provide high quality work. They are my go-to for any documents I need translated. I highly recommend. read more

Chris Rodriguez from Trusted Translations is awesome! He always comes through for us, especially during our busy time of the year. We've sent several projects to be translated and the results are great. Always delivered when promised, in the format we requested and the prices are always reasonable. Great value, great service! 5 stars! read more