TLC installed a terraced retaining wall along the side hill of our house. The job required tons of…read moreold tree, zebra grass, and other junk removal. The crew was extremely thoughtful and hard-working and the job turned out beautiful! They came to work on it daily and added top soil and grass seed where their equipment dug into the yard, unavoidably. Communication with the office was very efficient. They showed up to work as soon as able. The price was excellent. I highly recommend.

We moved across country and hired this contractor on the recommendation of our realtor. The…read moreservice was OK. Communication and accounting accuracy were horrible. Ethics were questionable. Specific examples: 1- The owner, Todd, failed to tell us that his quote for services did not include a $3-$4 per charge for gasoline. Our yard is less than 1/4 acre, easily handled by one fill up of the small tank on our own lawnmower. Was it really necessary to charge for a gallon of gas each time the lawn was mowed? And more importantly, not tell us in advance? 2- Todd raised the price of service twice, also without informing us in advance. 3- We mistakenly double-paid one month and did not receive credit for the extra $200 until pointing out the error. 4- We did not receive any bill for services for two months despite multiple requests to do so, both in writing and on the phone. 5- When we did finally receive the first bill, it included dates when the Binghamton area received significant rainfall, including one day when the area also got rain the day before and the day after. (I still get flash flooding alerts and warnings on my phone, and weather records are easily checked on the internet.) We gave him the benefit of the doubt, figuring he just listed service on every Monday as we had agreed, even if the lawn was actually mowed on other days of the week. All in all, we're betting that other contractors would provide equal service with better communication and more accurate price quotes.

I called for firewood and left a message with their answering service. After not getting a call…read moreback for a few days, left a request through their website. Never responded to that either. Wasted a week before seeking firewood elsewhere. Ironically, their own website indicated they are very responsive to firewood needs...quote: "Are you in need of firewood to keep you and your family warm especially during the winter? Don't worry! Root's Tree Service has got you covered. We'll deliver firewood at your doorstep whenever you need it. Contact us for 24-hour emergency services."

Can not recommend this company enough. We had a huge tree fall during a storm, after regular…read morebusiness hours. Called their answering service and Dusty called me back within 10 minutes or so. He was at my house coming up with a plan within 20 minutes of the call. Gave me a quote and said he and his crew would be here first thing in the morning. They came at 6:30 am, got the equipment situated, and were DONE at 9:30 am. I could not believe the amount of equipment and people he had here. They were all incredibly professional, and polite. (Even took a quick break so my daughter could get on the school bus.) After the tree was gone the crew made sure everything was cleaned up and left my yard in better shape than before they arrived! If we ever need tree service again this will be the only call I make. Thanks again Dusty and crew, you are greatly appreciated!!!

We have had basic services and major hard scales done by them. They are perfectionists and they do…read morethe work to last a lifetime. The workers are very nice and can answer any questions you may have.

Ben did an amazing job putting in my French Drain and we have not been flooded the past 3 heavy…read morerainstorms. Everyone was extremely professional and I highly recommend Castle Gardens!

They came out and looked at the yard and we had an estimate that same day. we had others come out…read moreand give us estimates that were not as reasonable. We had our lawn mowed and trimmed within a couple of days after accepting the estimate price. We love that they give discounts to seniors, veteran, and fire/police/medical personnel. We love that their rates are very reasonable and they are reliable. highly recommend them.

I needed some trees pruned on the side of my house, as well as several large branches that had…read morefallen in the last windstorm. Simon and his crew did a great job with what I needed and made sure the property was left in good condition. I highly recommend them.

I contacted Simon because a large tree fell on my mother's house in Vestal. I live in California…read moreand was completely satisfied with the communication with Simon. He has reasonable rates, arrived when he said he would and the job was completed in a timely manner. Simon cleaned up the entire mess and my mother is very happy with the work. I would highly recommend hiring Simon.

We called them in when my mower went out of service and I was having a gathering at my house. They…read morewere friendly, responsive and delivered exactly what they promised. They did a great job and cleaned up things that we hadn't touched in forever. Extremely professional!!

Sorry - i can't give less than 1 star. Our walkway, steps and landing area turned out terrible -…read moredo not recommend. Even wanted to rip everything out rather than fix what I asked!

We had Cny remove a large tree that was hit by lightning. If you use this company, get everything…read morein writing. We didn't and now are very sorry we weren't more insistent. The company walked off without completing the job and left us with a big ugly stump, which was supposed to cut to level with the ground. Two other trees they were supposed to remove, they didn't and then said they would come back later for more than double the original quote. Attempts to resolve this amicably resulted in the owner hanging up on us. Never again.

Outstanding work at a reasonable price. Very helpful on suggesting what actually needed to be done…read morewith all our trees. Fast, efficient, personable and friendly crew that work together as a well oiled machine. They go above and beyond to please.

We worked with Iron Valor landscaping and honestly couldn't be happier. It's a veteran-owned…read morecompany, and you can tell right away they run things with discipline and pride. Communication was great from the start quick responses, clear expectations, and very professional the whole way through. They showed up when they said they would, got right to work, and didn't mess around. The yard looks completely different, in a good way. Everything was cleaned up really well after too, which I appreciate more than anything. What stood out most was how much they actually care about doing the job right, not just getting it done. Hard to find that these days. Definitely recommend if you want someone reliable who takes their work seriously.

If you are in need of lawn care, Mario at Iron Valor Landscape & Design is the perfect choice. He…read morewalked around the yard with me and discussed what I wanted done. He did exactly what we wanted and did our lawn with very short notice. The results were excellent. We decided to make his business a regular part of yard upkeep. He is reasonably priced too. Antoinette