Have been a patient of Dr McWilliams for close to 3 years. Diagnosed with foot neuropathy, an…read moreidiomatic nerve damage condition that is painful, and currently non-curable, Dr. McWilliams listens, is knowledgeable, and has offered various approaches to address my symptoms. Rather than offering lot of generalized information, he takes his cues from my feedback. Bottomline: I don't feel like I am a task- aka "next patient". I feel as if I have an advocate who is doing his best to come alongside me.

My girlfriend was diagnosed with Alzheimer's. Her husband recently passed away and she had nobody…read moreto help her so I have had to take care of her and get her diagnosed. We were recommended to this office and see Dr. McWilliams , and we were also evaluated by Dr.Romano. Both doctors are extremely nice and easy to deal with, very pleasant, Very helpful. In addition, I have needed paperwork filed to get her into an assisted living facility, and the staff is extremely helpful there as well in getting this paperwork to the doctors and getting it filled out on time and mailed back to me quickly. I highly recommend this office. These are good doctors with a great office staff, and are very helpful when you need them .

With a specialty like this, a patient should be greeted by a receptionist who is very caring and…read morecompassionate. The receptionist, Skye, is anything but. I've never met such a condescending,rude and nasty person in a doctor's office in my life. I was going to write a letter to whom Skye said was the head doctor, Dr. Spinner, however after reading the reviews, I see it's not worth it. The physician I was seeing years ago left the practice. I can completely understand why.

Please have Dr Spinner call me about the 90 minute wait and the arrogant Doctor I was stuck with…read moreahhhhh run for your life !!!! So now what ? I am giving them one more go around with Casey Ward as she was the one the last time who got my medicine renewed , the ONLY one ....If I am respected and treated right the final time I will remove this post

Except for the doctor and two nurses I dealt with the people they are not friendly at all and take…read moretheir time to deal with you.

I was referred by a co worker so I called to make an appointment and waited three weeks until their…read morenext availability for my five year old daughter for chronic migraines from an accident at school. I arrive, they couldn't find my appointment asked if I made it today and I told them no it was made weeks ago. Then I'm told that her insurance information was never inputted after I provided it the day I made the appointment. I pull my daughter out of school early I leave my job early to be turned away and told the Dr doesn't take her insurance. Why wasn't this told the day I made the appointment!?! They even called to confirm me the day before and I was sent packing. I wasted hours of my job, my time and my gas as I came from Riverhead ontop of pulling my daughter out of school. No one would see my daughter and I was told unless I wanted to pay for the appointment - NO you should have paid for the appointment for your mess up. I will NEVER EVER RECOMMEND THIS PLACE !!!!!!!! HORRIBLE YOU CAN DO THIS TO A FIVE YEAR OLD !!!!! I won't be back. Stay far away !!

LOVED my experience at true north neuroimaging! The entire appointment felt very patient centered,…read moreI got to pick what type of music I wanted to to hear while I was getting my MRI done. I was nervous because I dont like being in enclosed spaces and the MRI machine was so comfortable I ended up falling asleep for my hour long appointment and had no idea the MRI was even done when I woke up! I would only be coming here now to get any MRIs done! I actually felt cared for and not like just a number at this facility!

My son came in for dizziness (age 24) and was sent for extensive testing for MS. Day of his follow…read moreup he asked me to come for moral support. We drive separately over an hour in heavy rain. He got stuck behind and accident and although I was on time and checked in, he arrived 15 minutes late. We were told to reschedule because they only allow 15 minutes late, which he was, exactly! Patients can wait in the waiting room, but doctors play by different rules here. We only wanted to hear "yes" or "no" to a life changing diagnosis, but they refused to see us. We were told, the doctor's next appt is in 15 minutes. How long does it take to say "yes" or "no". She had time, but decided to rest up for her next appointment instead of seeing my son! Unethical, cold, heartless, the worst! Go elsewhere!

No. Office staff seems to lack organization (but one or two members, Mike the medical assistant,…read moreCeleste, seem to care). 1) Approval for imaging took 1 week, though understandably so as staff member was away (though its always a good idea to double check with your own insurance that its been approved). Almost didnt make it to appointment as I thought insurance had not yet approved it. 2) Placed paperwork on desk to help another patients family member open door for elderly patient, and left office to only realize scripts were missing. Called in before office closed to provide fax number for scripts, and was met with answering machine. 3) They seem quick to make psych impressions. Also unsure if doctor is busy, or message gets lost in process. 4) While doctor spends time with you, you need to be up date and informed of what testing you need (otherwise not helpful and you will be chasing them down in attempt to advocate for your own health). Suggestions: designate one person who is more familiar with insurance process to help patients navigate process

My first time here and I was impressed both with the office and the doctor. My appointment was with…read moreDr. Gill and I liked here a lot. She was professional and warm at the same time. She took her time with me and made me a part of the conversation and decision making, giving guidance without dictating. The office staff was efficient, pleasant and warm. And I did not have to wait long to see the doctor (my time in the waiting was only about 10 minutes). As a new patient the lengthy paperwork was sent to me before the appointment so that was done and also streamlined my time in the waiting room. All in all I would highly recommend this practice. If subsequent visits change my mind, I will be sure to update this review. The only reason I did not give 5 stars is because this was my first visit.

The doctor is really great. I never feel rushed during my appointments. I would recommend him after…read moreseeing him a few months. The receiptionist is also a very sweet, helpful woman. I never feel like I'm imposing when I call the office. Many doctor's offices have extremely rude stuff but not this one. There is one point I'd like to bring to light - the office is stuck in the late 90s/early 2000s as far as technology and service. They don't have the capability to submit prescriptions to a pharmacy electronically which is a GIANT pain. I have to budget an extra hour to any visit in case something is prescribed in order to drive to the pharmacy, stand in line, and hand them a paper prescription. THEN I have to drive back later to pick it up because I don't have time to hang out in the pharmacy for an hour while it is filled. It feels like the 1970s to me. Every doctor I've been seeing since 2005 submits electronically and many times the order is filled within the hour for easy pick up later at my convenience. As far as I know, New York state law mandates all prescriptions must be submitted electronically (to prevent drug abuse) so I'd be interested in what exemption this office is using to get out of the mandate. Secondly, they don't seem to have the ability to accept bill payments via the internet. In 2022! They want you to mail in a piece of paper with your credit card information or call them over the phone to give them your credit card information - not very secure, convenient, or modern at all.

A great doctor who will listen to your needs and offer you the best solution. Staff is also very…read morekind and easy to work with.

Highly skilled and very compassionate in a comforting manner. It's very difficult today getting…read moreinvolved and empathetic physicians! Always punctual and staff is extremely helpful.

Drug dealer! Ignorant- narcissist. She actually put me up to a very dangerous amount of Fiora set…read morefor migraines there's barbiturate and Fioricet and Fiorinal and you can become addicted. I told her I felt like I was starting to depend on it and I was worried. No you're good. She just talks about herself and her family when they went skiing and who's on vacation and who's riding horses and she'll give you whatever she wants as far as we are all into the point that she has to know as a doctor that she is getting that person addicted to a medication.

Excellent, efficient, friendly care. I was taken to the ER on the recommendation of the paramedic…read moremanning the ambulance, who said that this is his ER of choice. I had a hip dislocation (had the hip replaced 2 years ago). They put me under and popped it back in -- not necessarily an easy feat as when this happened to me last year, in a different out-of-state ER, they couldn't pop it in and it required full surgery under general anesthesia. Everyone who took care of me was excellent.

Anytime you get discharged from a hospital in conditions worse than when you entered......there is…read morea problem! If that "physician" only knew what she was doing.....SHAME! Unfortunately, her arrogance took over but her intellect was on vaca....or really doesn't exist! You see, she can get away with that because most trust those they shouldn't and are afraid to question what is needed! That hospital should be held responsible for that incompetence!

I had an exceptional experience lately with a Knee Arthroscopy surgery at this Hospital…read more The process was well defined and all of the Staff from the Pre-surgical testing team all the way to the Or Staff were cheerful and highly motivated. Excellent bedside manner. I highly recommend having any procedure at this hospital.

I've been in here under the care of Good Samaritan for almost a week. At the beginning of my stay I…read morehad a very compassionate care team. My team consisted of mostly of mostly women. I am a chronic pain patient who was bed ridden at 36 years old. I unfortunately can't even walk all to the bathroom without intense pain. *p.s don't get back pain, let alone 2 of them 8. Days apart.* the heavy medication I am on now barely covers the stuff I'm dealing with at home. So whenever something goes else happen I am a screwed unless I want to be embarrassed by a hospital and treated like trash. I thought this place was different. The first. 2 days my pain was treated accordingly. On the 3rd today they explained I needed off of IV meds. Once it was actually explained I was fine. But I needed them to find someone oral regimen that would help with my pain. They have not done so. Instead I'm on day two of hysterically crying, no sleep. Waiting here until get approved by subacute rehab if I even do. I'll be here another 2 days in pain with nobody helping. I don't need strong medication, I just need a medication that works.