The best customer service experience I can remember having in Rome, by very knowledgeable staff. I…read morehighly recommend the Clinica IPhone at Piazza San Silvestro and will return there again for service or to buy a refurbished phone. I visited to get my iPhone SE( over 5 years old) repaired, and even though a repair was not possible without having the problem very likely recurr, the technician at the store provided a workaround so my phone is back to being functional. And she did not charge me as she did not replace anything. And provided great advice on what to do for similar problems. I really can't phrase this any better than, I would really recommend them to a friend to help solve their problems

asked for genuine iPhone screen was quoted €169…read more iPhone 11 detects no. genuine parts so it came up after repair was done not happy that was sold a non genuine part- she said genuine part was much more.... I know what I asked for needed phone so didn't argue and didn't trust them to leave phone again

Planning a trip abroad seem to take more time than say, planning my retirement. While most research…read moreof where to stay, eat, what to do has been done by me, the bf had the most important assignment of all: figuring out how I can check in on Yelp while in Italy. Molto importante, a mio parere! ;-) We were ready with an unlocked iphone, printed out a table comparing the different phone companies and their rates (wind, vodafone, tim, tre, etc) He decided that wind would be our best option, the price is €9 for 1 GB good for a month plus card costs with a €10 min top up. You'll save hundreds of dollars this way (use that money for the Italian leather shoes you want!) just bring your passport and in some cases, you'll need a "codice fiscale" which we had on hand, but didn't need. It's better to be prepared and you can generate one over here: http://italychronicles.com/how-to-create-a-codice-fiscale/ We came right when the store opened at 10am and there was only one guy manning the place. He wasn't the most friendliest, but we were out of there in 10 mins. Located in Galleria Esedra near the Piazza Della Repubblica. Metro stop is Repubblica.

Ho acquistato un laptop Asus vivobook S (BR306T) a Marzo 2018. Dopo un mese la batteria non si…read morecaricava più oltre il 59%. Siccome lavoro all'estero, appena possibile, a Giugno, sono andato per chiedere assistenza. Mi è stato detto che dovevo lasciare il laptop per circa 15 giorni per vedere di cosa si tratta. Quindi praticamente dovevo dare le dimissioni perchè senza computer non posso lavorare. Mi aspettavo altre soluzioni (sostituzione batteria immediata, un laptop temporaneo per poter andare avanti, anche se sarebbe stato per me complicato). Quindi mi terrò il mio laptop nuovo con una batteria che non va e tra qualche tempo comprerò con gioia una batteria nuova. Seconda perla: da anni accumulo punti sulla tessera fedeltà. Pochi, ma non si sa mai. Quando finalmente ho chiesto di quanti punti potevo disporre mi è stato detto: 0. Questo perchè ogni anno a Maggio i punti si azzerano. Mai sentito. Comunque diciamo colpa mia perchè mi dovevo informare prima. Per tutto questo ho chiuso per sempre con Media World

BEWARE, this store will rip you off in a heartbeat!! I…read morestopped in to get a 30-day pre-paid phone plan, I was charged 45 euro. I later went online and found the pre-paid plan was 14.99 euro.

Ditto the above comments. My daughter went to purchase a specific tourist cell phone plan (Dolce…read moreVita) which was advertised as 24,99 Euro. The store did not activate correctly, requiring trips back, and overcharged. It took hours to unravel the extra charges (10 Euro for a SIM, 5 Euro for a bogus "Happy Black" discount program which was not asked for) and Vodafone refused to refund, saying it was our word against the store owner.

i bought a Mac book M3 in june 2024 in Toronto. I have been buying apple computers, phones and…read moreother products for 20 years. I currently have 3 Macbook pros that I'm using. I travel a lot and apple computers have always gone with me...being carried in travel bags, packed in suitcases etc without any problems. I took the new M3 to México city to use while I was there. I set up on the dining room table to work and did so every day. on the 5th day I sat down to work and there were fine lines across the bottom and left side of the screen. it had been sitting on the table overnight... no one beside myself was near the computer. I figured something bad was up.. so I looked on the internet and there were many bad reviews of M 2 & 3 computers having the same problem broken screen with no provocation. I called Apple support and they told me to take it to an Apple Store to get the screen replaced. because no one touched it.. he said it would be covered under warranty. this was a senior technician that I spoke with at Apple support I was in Nice France by this time but was told there was not enough time to get a new screen before I had to leave. when I got to Rome... I went to the store on Via Corso. talked to a guy who set up an appt for me at 2 later on the same day . he repeated it 2 times. I came back at 2 and they told me I had missed my appt at 12:10!! there were almost no customers in the store so they said they'd fit me in with Daniel... who was very pleasant and helpful. However, he said that the problem was that I had closed the computer with something in between the screen which cracked the screens. I had not closed the computer ... it was open as I had left it for the previous 5 days. he said it was not covered by warranty and that I would have to pay approx $1200 CND + tax to fix it. This is a 6 month old computer. As I mentioned I have used Apple computers for 20 years ... travelling all over the world with them... never had a problem... doing exactly what I did with this computer. There is something faulty with this screen type if this same problem is happening with as many people as I see online. But another observation.... If I have opened and closed the many MacBooks that I have owned over these many years a combined total of thousands of times in all kinds of circumstances including dropping a MacBook Pro while running through an airport to make a plane connection onto a stone floor..which it flew across ..ending up open flat on its screen and still worked great with no damage...don't tell me that I might have closed it on some tiny thing that could have damaged the screen...who are u trying to kid... take responsibility for your flawed product and replace it for free. People reading this... do yourself a solid and do not buy this computer... it was $6000 + and now an additional $1200 ... and god knows this same problem could happen again anytime. I so regret buying it and am going to reconsider buying any Apple products going forward. Also, Apple please create a durable screen for your M2 and M3 computers that can stand up to regular usage as all your previous computers have. this is not okay. I am warning everyone I can about this, on every site that I can think of. This is a classic case of a huge company forgetting the very people who have made them successful.