John from the service department was wonderful to deal with. I was searching for a windshield for…read moreour older model Key West, and several other places either did not return my calls/emails, or they were no help at all. John promptly replied to my request for help, kept me informed with my order and even offered to ship it to my home. It truly was a pleasure doing business (minor interaction, but BIG impression) with Yamaha Marine Center of Jax and I hope to use them again going forward with any of our boating needs!

Great service and parts department. I dropped my boat off after hours and John the parts manager…read moreassisted me with everything. I then got a call from Bryan the service manager the next day and he communicated with me through the entire process of working with my boat. I will be back here again and again for not only service but to buy parts. Both people I encountered were very knowledgeable and patient with me.

Excellent service. They did some work on an outboard motor for me and had me back on the water in…read more2 days :) Would definitely recommend!

We had previously used Jacksonville Marine for outboard motor repair with decent results…read more Recently, the "service needed" indicator lit up. We figured it needed regular maintenance -- oil change, etc -- since it probably has only about 60 hours run time on it at the most. They told us it needed a new impeller at a cost of $500. We authorized the repair. Paid for the repair. Picked up the boat and put it back in the water. First time out, just feet from the dock, the light came back on and the motor conked out. They say they have no idea what's wrong with it but we will have to pay any and all labor costs to find out. This motor was running when it went into their shop. We paid them $500 to install a new impeller. It came back completely non-functional, and they take no responsibility.

Recently picked up a new EzLoader tandem axle boat trailer that staff member Coby assisted with…read moreordering. The purchase was simple and Coby did a great job taking care of and having all documentation ready for signature. Was pleasantly surprised by all staff being upbeat and having a welcoming attitude. Made the time at their business enjoyable.

I have an '88 55' Hatteras I'm replacing the generator in. Throughout Sept. 2024, I made 3…read moreattempts to contact Mason, messages left each time, no response. I decided to stop in the office my next visit and was able to speak with him about my project. My apprehension didn't improve after the half-ass apology for ignoring me for a month. We agreed to meet at the boat, have a look and put together a quote, he even gave me his cell number to "ensure I could contact him". Well, one month later, several attempts (text and calls) to contact his "personal" number and messages left at the office, NO QUOTE AND NO RETURN CALL. I've exhausted my attempts, it would be impossible for me to have a trusting relationship with the crew due to Mason's irresponsibility and blatant display of arrogance.

Camachee Yacht Yard was very responsive and did a great job fixing my boat. I highly recommend them.read more

I have a 36' power cat that needed a tuneup. I called Kiko's after they where recommend by the…read moremarina. The lady that took my call was polite and friendly, she scheduled a time for me and even texted me when mechanics was on the way. The mechanic came out, he was very knowledgeable and did the tuneup quickly and neatly. He also looked at other items that needed attention throughout the boat fixed some and made helpful recommendations on others. I highly recommend them.

Highly recommend using Kiko's Boat service. He showed up at my house with all of his tools and…read moreequipment ready to work. He also is willing to explain to you what he's doing, and why he's doing it, which you don't find in a lot of mechanics. He also went over regular maintenance and upkeep on everything too, which was awesome for someone who's always been a freshwater boater. No up charges or unnecessary work. I will use and recommend Kiko from here on out.

We stopped by to get our trailer and hitch leveled and they were helpful and kind! We came in last…read moreminute and felt a lot safer on our long trip home.

Straight up know it all prick. Just flat out rude people answering the phone. Totally unhelpful…read moreand condescending. Did nothing at all to try and earn any my business. Very unprofessional but I guess that's what's to be expected from a trailer shop

Dan was great to work with! Helped me find the boat my wife and I wanted. Very professional and…read moreknowledgeable.

Very rude customer services. Does not like to take care of customer after the initial sale. Will…read morenever buy another boat from these people.

I found a boat mechanic I can trust…read more Tom is easy to talk to and you can tell he enjoys what he does. He replaced my boats water pump, tuned it up, charged a battery and replaced a battery. I got it back in less than a week. He called with an estimate and options before he did any repairs. I recommend him to every boat owner.

I was calling around looking for someone who has a marine alternator in stock. I came across this…read morecompany and their website indicates: "Red Bay Marine Repair can get most any part, whether it be for the engine or the boat hull. Even hard to find or obsolete parts." So, I called thinking they would be a great resource to help me. I let them know I was looking for a specific marine alternator that I could pick up today. I was told they do not stock alternators. I asked if they knew where I could get one and they said, "not off the top of my head." Based on their website touting that they can get any part, I thought they would be a better resource, or at least put fourth some effort to help a boater in need. I was wrong.