This shop changed ownership and location recently. I was previously a customer of Sams so I decided…read moreto return and give the shop a shot with another boat I'd recently purchased - 2005 seapro/F115. I needed all the basics gone through as well as a stalling issue sorted. Turn around was excellent. I communicated my time constraints and this shop exceeded expectations. The stalling issue was a bit tricky to sort out, but the new owner, Brian, went above and beyond to make sure I was taken care of. Highly recommend him and his crew.

Great shop. Very responsive to questions, updates and options to consider. Reasonable pricing…read more Great service and products. Good people.

I found a boat mechanic I can trust…read more Tom is easy to talk to and you can tell he enjoys what he does. He replaced my boats water pump, tuned it up, charged a battery and replaced a battery. I got it back in less than a week. He called with an estimate and options before he did any repairs. I recommend him to every boat owner.

I was calling around looking for someone who has a marine alternator in stock. I came across this…read morecompany and their website indicates: "Red Bay Marine Repair can get most any part, whether it be for the engine or the boat hull. Even hard to find or obsolete parts." So, I called thinking they would be a great resource to help me. I let them know I was looking for a specific marine alternator that I could pick up today. I was told they do not stock alternators. I asked if they knew where I could get one and they said, "not off the top of my head." Based on their website touting that they can get any part, I thought they would be a better resource, or at least put fourth some effort to help a boater in need. I was wrong.

Got my engine serviced and pulled less than I mile down the road and put boat in water, no tell…read moretale water. Take it back and they claim a hose blew due to overheat. Funny how the tell tale worked before the service. I respectfully paid them their charge to fix and then I go to pick the boat up and they have drug my trailer jack and scrapped the jack to where you have to kill yourself to crank it. I get the jack retracted and they offer to give me a new one at cost. Not even split the cost of one when they actually should have replaced it. Now I can't get the jack to extend to get it off my truck so I have to go purchase a jack. My last time at this location. Update: Location replaced my tongue Jack

I have been using Jeff at Isle of Palms for Mercury service for years. He has always been the best…read moremost trained and honest service outlet in the Jacksonville area. So I'm getting ready for the annual keys trip and 1 motor gets power and beeps but doesn't turn over. Paul the service manager helps me over the phone with easy things to check (batteries fuses etc) but still can't get it to turn over. So I try to get an appointment before I leave in less than 2 weeks the first opening is past Memorial Day weekend after we leave so Paul say let me see if Jeff will call you at the end of the day. Sure enough Jeff calls and walks me through some self diagnostic and we trace the yellow red wire back to the key switch. It had a break. Jeff waited on the phone until I confirmed the engine would turn over. These guys are the best.

I'm not sure yet of the work this company does, but Randy (I presume the owner) is not an easy or…read moregood person to work with, if you are a customer. The Marina I work with to maintain our boat referred me to Wilson Trailer and Repair and I should have known from the first phone call with Randy, working with them was going to be an issue. He recommended a lot of things we were not anticipating, when we had brought the trailer in for a new bow catcher and to check the tires for slow leaks. I listened to his recommendations, which he sounded out that he had to explain ("I've been in business for 30 years ......) and simply asked for an estimate for the cost of the repairs. Originally, the Marina was going to pay the bill and we were going to pay the Marina, so he got with them and I never heard back from either of them, which was my mistake. Then I get a text on Tuesday morning, from Randy asking that I give him a call. I called him two hours later before noon only to be met with the same rude attitude I had gotten weeks before when I spoke to him. When I asked for a copy of the bill, he said he would send it to me once I paid it. I said, I like to have a copy before hand so I could review it considering I never received an estimate in advance of the work being done. Randy got irritated with that request and he started yelling at me saying he'd send it over but he's been in business for 30 years and he's been trying to get me to pay this bill (for 2 hrs), that I needed to pay it, and then he rudely hung up on me. Once I reviewed the bill, for work I never authorized but I suspect and hope I needed, I called Randy up and kindly paid the bill. Life is too short to deal with people who are rude. I don't care how long they have been in business, it doesn't give them the right to treat anyone, much less a customer, like a second class citizen.

We stopped by to get our trailer and hitch leveled and they were helpful and kind! We came in last…read moreminute and felt a lot safer on our long trip home.

Best value for repairs and bottom jobs in N. FL. The Huckins team is very good to work with and…read moreresponsive. Will return for work in the future.

Wish they opened on weekends, at least half a day. Huckins are amazing and to see them up close…read moreand personal can be breathtaking. Had to do it from afar on a Saturday. Not the best experience, but not the worst either.

We had previously used Jacksonville Marine for outboard motor repair with decent results…read more Recently, the "service needed" indicator lit up. We figured it needed regular maintenance -- oil change, etc -- since it probably has only about 60 hours run time on it at the most. They told us it needed a new impeller at a cost of $500. We authorized the repair. Paid for the repair. Picked up the boat and put it back in the water. First time out, just feet from the dock, the light came back on and the motor conked out. They say they have no idea what's wrong with it but we will have to pay any and all labor costs to find out. This motor was running when it went into their shop. We paid them $500 to install a new impeller. It came back completely non-functional, and they take no responsibility.

Recently picked up a new EzLoader tandem axle boat trailer that staff member Coby assisted with…read moreordering. The purchase was simple and Coby did a great job taking care of and having all documentation ready for signature. Was pleasantly surprised by all staff being upbeat and having a welcoming attitude. Made the time at their business enjoyable.

Nick and his crew did a great job repainting exterior of our 26 pro-line and bottom job. Full…read moredetail on the inside. Took many years off the boat. Check them out, highly recommended. They took great care of us and the finished product was awesome

I went in for a routine boat repair and quickly felt like I was being taken advantage of. The…read morepricing changed with no clear explanation, and when I questioned the charges, the owner became aggressive and confrontational (He tried to fight me!!) instead of addressing my concerns professionally. This was an uncomfortable and stressful experience. Transparency and customer service were completely lacking. I won't be back and wouldn't recommend this place to anyone.

Excellent service. They did some work on an outboard motor for me and had me back on the water in…read more2 days :) Would definitely recommend!