What a disappointment. Ive used Tripp for years and they have always been a little spotty on getting back to me with quotes, phone calls etc but the straw that broke the camels back happened over the course of the last couple months. Emailed for a repeat order in early May, no reply, called and they said ohh the salesman you emailed isnt with the company anymore (seemed to be the norm here, lots of turnover), so I talked to someone else who emailed me a quote on May 29th. The quote stated 2 week lead time. I promptly emailed back, ok'd the quote and told them to proceed. Emailed to check in at about 4 weeks, no reply, sort of forgot about it but now we need the product asap. Called and emailed 6 times over the last week with no reply. Tried sales, operator and FINALLY reached a short spoken person in human resources today. Come to find out my order was never placed/submitted and they couldnt tell me it could be done if it was submitted today. Apparently they recently sold off a portion of the company and its an even bigger clusterf#ck than before. Will not be returning and do not recommend you waste your time either. read more

has an issue with a employee and the owner called me directly and explained and addressed the issue. to my surprise very professional and didn't think we would get such a response. I had a little melt down in the morning do this happening to my employees but was blown away with professionalism and the way it was handled by the owner. we could learn from this gentleman on how to handle things. thank you for your kindness and understanding of our issue. thank you for addressing it. read more

High quality work from the machinist and I'm very pleased they carried in stock a specific type of acrylic for backlighting. I'm returning for more. read more

I began the process of getting 2 placards for a couple tenants in a commercial building I over see in November, I sent all the files & information they needed in the middle of November & unfortunately we are almost into March & I have hardly had any updates on the progress. I was then told they would be done in a week & almost another 2 months later & still nothing. read more

Went to buy lexan to make car wind-wings. The lady was very helpful by showing me some remnants. I found a piece the right size, at a great price. A great experience. read more

Excellent. Howie Tune and his team are responsive, timely, and the work is perfect. Highly recommend this company to get it done right!

TRIPP or TRAPP? Tricky Trap, That's it! TE TRIPP ENTERPRISES, Slogan should be, well get to it when we get to it... Son.... F off... "Just getting someone on the phone is a major time trapp" Here is the short end of my personal experience. Company: TE TRIPP ENTERPRISES 250 Greg Street Customer Sparks, NV 89431 Ph 775-355-7552 800-824-5177 Fax 775-355-7662 www.trippnv.com They actually put this on the quote I got a half month later. "At Tripp Enterprises our customers are our most valued asset ." HHHhhhhahhhaaaaaa!!!! Heres mine "AT Tripp Enterprises our customers are Trapped in hopes of a great price" Thinking I was going to get a smoking good deal, hhhaaaaa, Slap my lap!!! I called on 3/24/15 after multiple calls of me actually "begging" to get someone to get back to me, waiting for e-mail responses that rarely if ever came, multiple e-mails from me trying to get them to respond and then me calling again, and again to remind them that "I existed" and had deadlines to meet for my opening, of which they made me feel like they could care less" Buzzzzzzz...... Swat away. I have never ever tried so hard; too give my money to someone, who could care less... Seriously WTF? I even pulled out the Yelp card and said, I am a yelper and I'm hoping that I can say positive things...? dahhhhhh.... Can you please respond ?.... Nope could care less , evidently.... Truthfully I did start working with a rep there but it was pointless and she was helpless / useless in the end. She did seem like a nice person but that doesn't get me anything and she got nicer I think after I mentioned I was a Yelper?... WOW!!!!! I just got a price quote for the job today 4/7/15 Let's see that's... hmmmm... counting, counting.... WTF???? HALF A MONTH LATER!!!!! Lets see, I did contact several other vendors and the longest took, mind you maybe one or two e-mail or one call about 72 hours on average, worse case. Best case and who I ended up choosing yesterday!!!!!! Only took 3 hours to respond to my request for a quote... yup that's right!!! I said 3 hours to respond by e-mail. He even ... dare I say?.... Ask me some more questions about what I had in mind and suggested some AWESOME ideas I didn't even know were possible, or at least didn't occur to me for my budget range! Wow.... But like the lottery and being a moron, I said I needed to wait to hear back from this "one" vendor hoping for an awesome magical price, like a pony that farts rainbows... A HALF MONTH LATER!!!!!!! And I got it the day after I caved in and went with the original guy, of course he became super busy and said he might need more time now but understood my needs and would get it done as soon as possible. Average wait is 14-30 days!!!!! Haaaa you mean had I not waited on TE TRIPPs.. "TIME TRAP".. I might actually be having my sign installed today instead of jack shabuzzle!!! BREAK DOWN: SERVICE: -3 out of 10 ABSOLUTELY TERRIBLE!!!! I have never given a negative number in my reviews, "EVER".....? SALES REP: 4 and that's being kind to be truthful. I'm not going to use her name but she seemed lost, at times, scattered etc. Mind you I called and e-mailed multiple times We were practically drinking buddies. Heck I remember once begging the phone receptionist to please leave me on hold, I really need to speak with her, she never calls me back!!! Lol "Seriously true" PRICE: Very good 8 but I'm not sure if that's because they knew I was going to post a yelp review. Im guessing some guy on an old mule very slowly rode to the headmaster which took one week across the building assembly plant and explained the situation and what Yelp was, and he got an answer then walked... his mule back that took the other week and .. eee yup we can do it for this. WARNING: Price difference was marginal, Not worth the wait and I have no doubt based on my experience I probably wouldn't get the sign for months from now. The one good thing I did today was put my 50% deposit down on the first guy I called "A true Artisan" you can search my reviews, Ill post it once I see the new sign and who it was. BOTTOM LINE: 'You get what you pay" Sometime being cheap is not saving anything at all and unless you plan on opening your store next year,... I wouldn't give TE Tripp enterprises a call. Remember Yelpers, document your experiences if you talk shit you should be able to always back it up. I do.... http://trippnv.com/location_map.asp read more

My work has been using Tripp Plastics for at least four years for our office door plates. Granted, although this isn't a big order, we change titles frequently enough that I have to order from them a few times a year. I've called in orders as well as sent emails, and I've never experienced any issues with them at all. Their staff are pleasant and extremely prompt! I placed an order for new door plates on Thursday and they were ready yesterday (Tuesday). There was once an occasion where one of our staff members had a title misspelled and they worked with us on getting a new plate without charging full price on the second order, even though it had been our mistake. The office is right off of Greg St. and they have a nice showroom for you to look through some of the items they can make for you. read more

It feels like family walking in there and getting taken care of by them they are all very kind people.

Not happy after 3 phone calls and 6 weeks my order was finally submitted it was a repet order I ordered 3 years ago coasting me $500.00 after another week I received a text saying it will now coast $700.00? Company is over charging and customer service has hit a all time low, I have used this company many times and will never use it again. read more

Super nice people. Great service and products. I can't give a high enough review. :) James L. South Lake Tahoe

I needed a 3 x 4 foot piece of acrylic coated Plexiglas for a photo studio project and I went to Tripp to see what they could do for me and they were able to meet my needs, and provided a custom cut piece within just a few days for me. Great service and a pleasure to deal with! I'll be back giving them more business in the future for sure. read more

If there customer service was a little better than could blow the other place out of the water, because there prices are so much better. And I'm pretty sure they know the difference between inches and feet. read more