This place has zero respect for its customers. My 4 year old needed to use a restroom, the HEB next…read moredoor's bathroom was down. They were allowing partners from the store to use the restroom at this twin liquors but, despite the store sending us over AND me offering to buy something they wouldn't let my son use their restroom citing "company policy". It's a kid, y'all are ridiculous.

The store In Kingwood Texas at the corner of west lake Houston and Kingwood drive is badly managed…read moreand unfriendly. Ever since Butch left they lost an asset. I was a regular customer and purchased all my liquor and wines from them. They used to match competitors prices, then someone had a brilliant idea to stop. So...... I stopped shopping there. It was actually the straw that broke the camel's back. Edna is the only genuinely friendly person there. The lady who replaced Butch was always unprofessional, disheveled and didn't ever make eye contact. As for the ambiance, it's nothing to talk about as it was vanilla at best. I shopped once at the other location in Kingwood and got the same impression. Maybe!!! It's the company culture!!! Good luck on customer retention.

I love Total Wine & More whether here or California. Associates are always ready to assist you &…read moregive suggestions and look up items on their end. Not sure how updated their inventory is as we were looking for Mama Mango or Mama Pomegranate & the store associate looked it up but said it wasn't in stock. She left & I was in the Moscato section & found the Mama Mango so we snagged a bottle. I had ordered a bottle of Ube Creme Liqueur as my friend texted that it was available so I ordered online for store pickup since I was in the area. I looked at the yummy Sauternes, a lot of which were rated 91+ pts! We have about 3 bottles at home so I just took note. I looked at the other liqueurs like Pistachios, Passion Fruit and the other fruity Moscatos I'd like to try someday. They even had Kosher wines & we were reading some of the labels which had Biblical names & titled. I'm usually buying some Caliveda Pinot Noir which is one of their best sellers. I stock up during the holidays when they have bundle deals. They have such an organized store and even have a Cigar area. They hold tasting classes in the back & upcoming ones will be for wine. We missed the Tequila tasting so we'll check another location. They have great deals as rewards members so sign up!

The fella in front of me was unable to find a lager version of his beloved pabst, so the cashier…read morereally dug in and helped him. Full on stop of the line and radioed three different staff. Awesome customer service. For that one dude. But it was poor customer service for the rest of us in line, who have been to stores before and were courteous enough to arrive at the checkout counter with ALL the merchandise we intended to purchase already. About three minutes into a game I like to call "8,000 bottles of wine - 1 impressively inefficient cashier on duty", I decided it would be best if I try to frequent businesses who are financially solvent enough to staff two or more cashiers during peak hours. So I saved time at checkout by...driving elsewhere and purchasing my goods. I'm hoping, but not overly confident, that by the time you read this review the lager situation is resolved.

They have several different items from around the world hence the name world market. You'll lose…read moretime In there trying to see everything.

Get better sales clerks they are snarky and unfriendly and don't say thank you…read more The store was cute and had a lot of really nice things. However, the associates at the store made the environment extremely unwelcoming.

I went into this store yesterday looking for some Rum and charcuterie boards. Sadly, this store…read moredoes not have any charcuterie boards. The alcohol selection is immense. They have so many different types and flavors of every kind of alcohol. The prices were not bad either. I got two bottles of rum for under $30. The staff was friendly and helpful. Whenever I need anything again, I will go to Spec's.

Lots of parking at this location. This store is a smaller store and on the day I visited there was…read morea policeman there directing traffic in the store in weird directions. Most of the shelves were half empty. The service here was ok, most of the employees working the register. It's an ok store. I wouldn't go back

I love coming to get some drinks for a pregame or a in-house date night to relax after a long week…read more The servers are always nice and helpful. I love that they combine good drinks with some staple snacks! Love myself a good chamoy pickle and it's a great drink as well!

Beer was cold, vibes were great, and the service was even better. Mila Tequila took amazing care of…read moreus--super friendly, quick with our orders, and made the whole experience feel fun and effortless. Definitely coming back, and definitely asking for Mila again! West ave is the best !!!!!

Everybody is always So helpful & genuinely Happy to see customers come through! It's our go to for…read morewine & spirits!

This place is about as pleasant as could be…read more Wide selection of liquors, from gin to bourbon. White or brown, special crafts, limited editions, premixed ready to drink cocktails. Seasonal beers and wines galore. I think shopping here could appeal to both introverted and extroverted people. If you opt out of talking to anyone it's very easy to comb through the aisles on your own and take your time making a selection. Or you can come up to any employee for a recommendation. Which I must say- hasn't lead us wrong yet! We asked for budget friendly, easily parable, high alcohol content, and quality, and they've pointed us in the right direction every time. And suffice to say, they've never been pushy or presumptuous? Never hovered. And we've met some cool people here, customers and employees alike. Never a bad time here. It's clean right down to the bathrooms, and there's even a fridge in the back for mixers, chasers, juices, you name it. We'll keep on coming back!

The attendant Mitchell was a Cutie his smile is very contagious and he treated me so well very…read moreknowledgeable will definitely be back soon because of him.

The store is small but has great selections. The staff is always ready to help you find what you…read moreare looking for, and if you ask for information, they are very knowledgeable. I've been coming in for a couple of years and have never been unable to find what I want. Better than other stores by a mile. I love the tastings, friendly, quality and well done. Great place to relax and shop.

Terrible experience at this Spec's location due to the poor attitude of the cashier, Angel. Their…read morecustomer service was incredibly rude, unprofessional, and dismissive. Management needs to better train their staff in basic customer respect. I will not be returning.

The service today was horrible. Older white lady who was cashier on 9/19/25 was undeniably rude to…read moreme when I asked her if one of the employees brought my tequila bottle (that was locked up) to the front. She huffed and puffed and looked me up and down while scoffing that they didn't have my bottle. Even though 5 minutes ago the nice gentleman brought my Don Julio bottle to the front, she acted like I was crazy and was very rude. That was literally my first interaction with her, I was barely in the store for 5 minutes and I regret even purchasing the bottle still after she embarrassed me infront of everyone. I would rate this a 0/5 experience and people need to be nicer.

Growing up in Ukraine and living most of my life in US This…read moreplace is very upsetting I went to look for some home food that I can't find in US stores And it's upsetting that a lot of food at this store is expired And quite a few of the groceries are a very poor quality that is no way a representation of the food from European countries The store is such a disappointment

When I heard a new international market opened up I got myself in the car and went to check it out…read more It is more like an Eastern European market. They have a full stacked store of goodies! I believe I spent over an hour looking at the products. The girl at the front is super sweet. She even tried to help picking items to try for the first time. The store does feel like a European market. They even have beer and alcohol I will definitely return to buy more things to sample

This store is by far the best liqueur store I've found for bourbons. I started my bourbon journey…read moreabout 18 months ago, and until the past two months, it was hard to find a store with exceptional customer service and knowledge about different bourbon types and flavors. Big shout-out to Mitch and Alex...ALC has a great selection and great customer service! Thank you...Cheers! Troy F.

It amazes me the amount of liquor selection they have For as small as the store is…read more But besides that, the customer service provided by Alex is second to none. She always make sure that you get help and are satisfied with your purchase