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    Trinity Counseling Services

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    9 years ago

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    Elite DNA Behavioral Health

    Elite DNA Behavioral Health

    2.3(3 reviews)
    2.8 mi

    Overall negative experience with EliteDNA. Firstly, I tried teletherapy through them only for the…read moretherapist to tell me to look at things from my abuser's perspective. Any sane place would fire that person on the spot. Secondly, I went for psychiatry and medication. Things started well with LISA CLOUTIER until relatively recently where things didn't seem to be noted in my chart and I would constantly have to reiterate each appointment. She would also frequently recommend outside treatments and then have zero knowledge of the workings of said things she was referring like Spravato, TMS, and ECT. She was weirdly pushy about trying to get me to do ECT. The final nail in the coffin is when LISA CLOUTIER couldn't discern a urinalysis test from a blood test. Their patient portal was also poorly engaged with where anything outside of a prescription refill warrants a billable appointment. That's convenient. EDIT: Don't bother calling the number they list. The person answering is extremely combative and will more than likely write you off as another crazy person in this field. They also told me they have discussed my case with regional supervisors and was told I would be a better fit elsewhere but didn't find out until this call. Here's what you can do instead: File a complaint with the Florida Attorney General and the Better Business Bureau. You can also file a complaint with the Florida Department of Health if you feel like doing so. Remember your medical rights. Supervisors and Regionals may run places like this but their are greater entities than them that they have to answer to. If you're looking to report a particular nurse practitioner you can also lookup their NPI number

    I had a great experience with Elite DNA. I was able to schedule an appointment easily and they…read moreaddressed all my concerns. Having telehealth appointments is so beneficial for my busy schedule. I would highly recommend

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    Trinity Counseling Services - c_and_mh - Updated May 2026

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