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Tricon Residential

1.6 (45 reviews)
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Ronie L.

We are tenants that believe in paying rent on time. Keeping a clean home free of rats and roaches. Making sure the up keep is done. We don't mind paying a little extra to live comfortably and safe. I moved in to this house in 2018. Made sure I did a complete inspection before moving in. The neighborhood is very nice and quiet, and our neighbors mind their business as do we. The stay here has made me patient. It is with great regret to inform Tricon that we will not be renewing this lease. The reason we will not be renewing the lease for the 5th year is because is because Tricon will raised the rent, but do little in repairs. I feel that we are forced to do so for the lack of Tricon maintaining this property to make it and affordable, livable, safe. We have on several occasions called in maintenance requests for the plumbing, electricity, the ceiling water marks caused by the plumbing, the tile lifting from the stairs, and floor also caused by the bad plumbing, and recently the rats and bugs. I recently called in yet again about the plumbing and requested to be compensated for the high utilities I believed is caused by the poor structure of this home. Tricon have lacked to provide reasonable maintenance that would make this a home; and again I repeat offer livable, affordable, and safe living, which is by law their responsibility as Landlords . We were told that the roof needs to be replaced, as well as the plumbing. Tricon did pay to get this house's electrical outlets replaced, but I still have a high electric bill and water bill every month that I can not safe. They themselves will not want to pay to live in such uncomfortable conditions where you can't invite guest over. With the rent increase starting at $1400 went to $1600 to almost $1800 along with what we pay to keep the lawn maintain $70, $130 to almost $200 dollar water bill, $250 to $450 electric bill, and renters insurance$35 it will cost around $2,500 to live in a home with a lot of repairs that needs to be done, that we have reported but Tricon sends maintenance over to put a band aid on it and want to raise rent without reasonable accommodations. Last time Tricon send the maintenance by to check on the plumbing for the 7th to 10th time I walked him around the house, showed him the cracks in the wall, the eye sore water marks on the ceiling, the tile lifting form the stairs and floors, the rusted stove, he stated to me he will put in the request, but will come by to replace the tile on the stairs that at times we trip on, never showed up. Tricon need to be a shame of themselves; yet their motto is, "Your happiness in your home is our highest priority, and we hope you continue to enjoy living with us." Who can be happy with this rent that high with utilities high and the look of their home?

Our yard flooding so bad after only 20 minutes of raining

DONT MOVE INTO ANYTHING OWNED BY TRICON. Our house was newly built but the cabinets all have some construction glue all over them/a shoe print from being stepped on at one point. Reported that to Damian Flores and he did nothing. Our bathroom door did not close for a very long time, I reported to Damian Flores multiple times till it was finally fixed. My back yard floods to the point it's just a mud bog back there, I've twisted my ankle. My daughter has not been able to play, I've fallen while holding my baby because you just sink into the mud, my father has hurt his knee from sinking into the mud while attempting to get my daughter to not be scared to play back there. It's been an on going battle with Damian Flores and the contractors (who also speak only Spanish about my yard knowing I can only speak English) Tricon, Damian Flores, everything about this place is just completely horrible. I'm so sad we're are stuck here for a year. We only rented this house because of the backyard for our children and they can never use it. Maybe this will get him to actually answer me and come fix my yard.

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3 months ago

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1 year ago

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8 months ago

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2 years ago

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9 months ago

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8 months ago

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4 years ago

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1 year ago

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3 years ago

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3 years ago

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1 year ago

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7 years ago

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3 years ago

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5 years ago

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3 years ago

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4 years ago

horrible website and horrible customer service. Houses aren't even listed on their maps in the correct area

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4 years ago

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8 years ago

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4 years ago

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5 years ago

They care about nothing but your money and once you have given it to them good luck getting them to talk or work with you

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4 years ago

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Ask the Community - Tricon Residential

Review Highlights - Tricon Residential

I posted a complaint on Tricon American Homes last week.

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Riverway Homes

(8 reviews)

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I purchased my home from Riverway Homes about a year ago. Overall, the home has been solid, but…read moreI've encountered a recurring roof issue that has been difficult to resolve due to lack of follow-up. When I reported an active leak, a representative was sent out, but the inspection was limited to the attic and concluded the issue was "condensation." Based on the location (directly beneath a roof vent in a laundry room) and the volume of water, that explanation did not align with the conditions observed. To move things forward, I hired a licensed roofer, who identified clear installation defects: deteriorated/aged vents and unsealed nails. The roofer completed repairs and documented the issues with photos and an invoice. Since then, I have made multiple attempts over several weeks to contact Riverway regarding reimbursement for what appears to be a construction-related defect, but I have not received a response. I would strongly prefer to resolve this directly and update this review accordingly. I'm happy to provide the roofer's report, photos, and invoice upon request. At this point, I am simply asking for communication and a good-faith review of reimbursement for the repair.

It's very frustrating to buy a $700,000 home and have to spend time calling and emailing to things…read morefixed after closing! I even have a signed document on two things they would fix with in 30 days of closing, I've been in my house now 5 months! It's by far the worst builder I've had to deal with after the sale!

Oak Loop Properties

Oak Loop Properties

(8 reviews)

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Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

Evan Compean - Compean Group - Our office manager, Pilar, at closing with our awesome client James. Congrats on the beautiful home!

Evan Compean - Compean Group

(130 reviews)

The Heights

We found Evan - just doing our search for realtors in Texas. We talked to a few - the others just…read moreseemed uninterested and made us feel that selling our property would require a mountain of repairs etc. and it did! My husband spoke to Evan first and then me. We had a difficult start with the repairs we needed to do. As remote investors - we had to rely on the realtor we would choose. Evan was a miracle worker!!! Right off the bat - we knew he was topnotch! He was ahead of his game. He introduced us to his contractors and everything worked out. We also went through staging through his company and it worked out for the better as buyers came in. The housing market is tough right now but we reached the finish line today! Hands down I will NOT recommend anyone else. He is a life saver! Best of all, it didn't feel like it was Just a business transaction. He was compassionate and kind throughout the process. He was quick to answer - not a day passed by without a response from him. Evan Compean is your guy!! He leads his company with a good heart and kindness and professionalism. I wish him and his company well! 5+ stars!!!

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

Tricon Residential - realestatesvcs - Updated May 2026

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