1. Tri-Star Roofing & Renovations

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    Tri-Star Roofing & Renovations

    5.0 (1 review)
    Closed • 8:00 am - 6:00 pm

    Services - Tri-Star Roofing & Renovations

    Roof inspection

    Tri-Star Roofing & Renovations Photos

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    7 years ago

    Bobby and his crew, did an awesome job doing our shingles. Good communication, quick, clean and professional! Definitely recommend them!

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    Pristine Roofing & Siding - Before

    Pristine Roofing & Siding

    (5 reviews)

    River Heights East, Earl Grey

    Disappointing customer service and ghosted on incomplete work…read more We initially had a great start with this company. They came out quickly for an estimate in October 2024 following hail damage that required a full roof replacement and siding repairs. The roofing crew arrived in March 2025 and did a solid job on both our house and garage, including a thorough cleanup. Unfortunately, that is where the positive experience ended and the nightmare began. The siding work was supposed to be scheduled by late 2025. We were extremely patient, understanding, and polite, giving regular, gentle follow-ups to our project manager. In October 2025, I called the scheduling coordinator directly, only to be shocked to learn that our siding job had been canceled--without any communication from them. I was told it was now too cold to complete the job, but the project manager assured us we would be first on the schedule for spring 2026. When I followed up in June 2026, the project manager was somehow surprised the work still hadn't been done. Since then, despite repeated phone calls and emails, we have been completely ghosted. No updates, no explanations, not even a simple message saying they no longer wanted the job. If a repair is too small for your company, at least have the professional courtesy to communicate that to your client. Leaving a customer with holes in their siding after months of patient waiting is completely unacceptable. For a company that claims to pride itself on quality, trust, and professionalism, this behavior is incredibly disappointing and unprofessional. Despite the decent work on the roof, I cannot, in good conscience, recommend a company that abandons its clients and refuses to communicate.

    This company is good till you give them your money. We have had leaking in our garage and have been…read moretrying to contact them to 2 months for repair and no one gets back to us. And conveniently you have to email your warranty claims, of course so they can say they didn't get your email or never get back to you. I do not recommend them.

    Tri-Star Roofing & Renovations - roofing - Updated October 2026

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