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Tri Lakes Cares

5.0 (3 reviews)
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Ask the Community - Tri Lakes Cares

Silver Key Senior Services - Silver Key Clients enjoying the 2018 Holiday Party

Silver Key Senior Services

(7 reviews)

Do not volunteer at Silver Key if you want to work with a group of mature, responsible providers. I…read morevolunteered via AARP placement after moving from Los Angeles to Colorado Springs & I really enjoyed answering phones, which used some of my skills as a counselor & therapist, now retired. (UC Santa Cruz CA & Dual Master's Program in clinical & transpersonal psychology, JFK University, Orinda CA). Somehow gossip got started about how I went into someone's office & threatened them & that I also asked to shadow another worker in the same dept. Absolutely untrue & so unprofessional! To be frank, I think they were threatened just because I have a lot of work experience & accolades for it, some of which was on my resume, which HR passed around for everyone to read, a total violation of the law. I was completely unaware of the level of contempt they had for me, with absolutely no justification whatsoever. I was then fired for reporting senior abuse of a 70 year old woman to Adult Protective Services (with my immediate supervisor's request and approval that I call in the report), when suddenly the next level supervisor appeared at my desk & insisted that all I'd needed to do was call the police, which was her idea of what to do. I said, "I beg to differ because . . ." She cut me off and had me fired. The staff at Silver Key is highly dysfunctional to put it politely. The shock and negative impact of that experience at Silver Key in the context of my many years of committed employment as a respected & effective teacher, counselor & therapist has been long-lasting and especially hard on me as an older senior (I am now 83) who trusted I was still doing good work in the world as an elder. Find other agencies where you can volunteer because the Silver Key staff is untrustworthy, unpredictable, small-minded, & unprofessional. They lie & gossip like high schoolers. (I'm also a lifetime credentialed State of California secondary teacher in reading, writing & literature, as well as French & Spanish. I've seen more integrity & maturity in 16-year-olds who were my students & in those who were my counseling clients than in the staff at Silver Key). It was an experience of utter betrayal by an agency that supposedly cares about and respects seniors - not lie about you behind your back when you're volunteering with the goal of making a difference in a small way, but instead fire you because though you did the right thing, their fragile ego was bigger than any commitment to doing the right thing. You would think that the Silver Key staff would extend the respect & care they claim to hold for all seniors to the volunteer seniors working there. I wouldn't send my worst enemy to volunteer to work with the Silver Key staff. Nepotistic, gossipy, dishonest, unprofessional, mean-spirited, totally dysfunctional, untrained staff. Find somewhere else to volunteer. ZERO STARS.

Silver Key is great. I am so glad that they are now in my area. I am in a heavy wheelchair and the…read moredrivers are so very helpful.

Tri Lakes Cares - foodbanks - Updated May 2026

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