Brenda and ALL her staff are amazing! I utilize BCR for daycare, grooming and border. All services…read morefrom them are far superior to my previous! I feel so lucky to have moved to Albia and have this resource for my dog! BCR folks are like family.

The staff/crew at BCR are the best and genuinely care about our dogs Our dogs love to go there for…read moregrooming, day care, and boarding! We have boarded multiple times and our dogs are excited when we drop them off and happy and content when we pick them up. Grooming is amazing and so cute!

I would like to start by saying that I really hoped we had a better turnout. I boarded my dog last…read moreweek with untrimmed nails. When I picked him up I noticed he was limping. I assumed it was artritis because he's an older dog. However, I noticed he had a bad cut in his nail. After looking, I could tell his nails were trimmed. I called today and was told there is a good chance this didn't happen when he was boarded. He's a very minimalist, low activity older dog. I just wish they would have accepted accountability. Or an apology. I'm thankful the quick is not bleeding

Took my Yorkie to them yesterday for a trim. Only good thing I can say is that she was clean and…read moresmelled so good. The haircut was lousy, who ever did her, needs to go back to scool!

Very clean establishment, you can feel confident bringing your pet here. Hailey is professional,…read moreand the shop is licensed with the state.

Our dog had a great time here as a puppy and I really want to use this groomer again. There seems…read moreto have been a miscommunication about specific vaccine requirements for adult dogs. This lead to our dog ​not being able to go to his second appointment which was frustrating.

I think there is none better than Becky. Her facilities are amazing with each dog having their own…read morecovered outdoor area to come and go as they please. She has a dog park that they go to several times a day. Each dog gets individualized attention. Wind Dancer is a small, all inclusive kennel that is clean, and run on love. My dog has always gotten excited the minute we turn the corner into Becky's road and has been know to linger in the park when I've come to pick him up.

From the owner: Quality care at a fair price.read more

We've brought our pup a few times for overnight stays and one extended trip. He always comes home…read morehappy and healthy, if a little tired from his play time with the other puppers. The drop-offs and pickups are easy and the owner always pays attention to what needs the pets have. We'll definitely keep using them!

Great place!!!! Way to reserve online and terrific service. Highly recommended…read more Easy drop off and pick up times. Good for doggy daycare and overnight stays.

Great progress in just 8 weeks! Highly recommend. We adopted a dog from the Humane Society and he…read moreclearly had seen little to no human interaction. Chris's techniques and patience were evident and the dog quickly learned and retained what he learned in this short amount of time. Even as stubborn as he was he now is well mannered, obedient, friendly, and retaining his training.

My spouse and I have been to Family Animal Care in Ottumwa three times so far (9/21/2023,…read more10/18/2023, and 11/8/2023). Our first visit was a last-minute emergency appointment for our cat Sophie who was having stomach problems. Kaitlyn, a Veterinary Assistant, was very kind and helpful. Dr. Drew White, a Veterinarian, was extremely professional, thorough, kind, and compassionate. He expertly diagnosed Sophie's problem and gave us some medicine that helped her feel better. Our second and third visits were vaccine appointments for all three of our cats. One of our cats hates riding in the car, and she made a mess in her carrier on the way to the vet. We didn't ask or expect anyone to do this, but Chloe, a Veterinary Assistant, offered to clean the carrier for us. My spouse and I were amazed by her proactive helpfulness and kindness. We appreciate you, Chloe! Dr. Drew White and Chloe were exceptionally friendly, helpful, and attentive during both of our vaccine appointments. Dr. Drew White answered all of my questions clearly and thoroughly, which I appreciated very much. He has a great "bedside manner". The high quality care our cats have received (as well as the high quality service we have received) influenced my spouse and I to switch from our old vet to Family Animal Care. Even though it's a longer drive, it's totally worth it for us. In my experience, Family Animal Care's prices are fair and reasonable. We're so grateful for their awesome staff and facility. Thank you, Family Animal Care!

My local vet recommended here and I am extremely impressed. Great building, smiling happy employees…read morewho are quick to assist. I am confident in switching here permanently even if I have to drive as far as I do. I am 100% sure they will take every action to keep my animals healthy.

After taking my dog to 2 different places I found this one and its amazing the manager is awesome…read moreand so is the crew. They are the only ones that can clip her nails.her vet has to give her all kinds of medacine which costs but not here. Thank you Camp bow wow.

Really friendly staff, good atmosphere for the fur babies, and web cams help you check in on them…read morewhen needed. Again, the people there are great. Worth visiting if needed.

We've been taking our dog Otis to Unleashed Pets since last November, and we truly couldn't be…read morehappier. The facility is incredibly clean--it's obvious that cleanliness is a top priority, and they're constantly keeping everything in great condition. Otis has struggled with separation anxiety, but by his third day at daycare, everything changed. Now he gets so excited when we pull into the parking lot and doesn't even look back at drop-off. That alone says everything about how comfortable and happy he is there. He comes home completely worn out from playing all day, which we love. We actually drive 25 minutes out of the way just to bring him here, and it is worth every single minute. I visited almost every daycare in town before choosing Unleashed Pets, and I can confidently say this is the best one. Highly recommend to anyone looking for a place they can truly trust with their dog.

An outstanding facility with experienced owner and employees! A wide range of services is provided,…read moreincluding boarding, daycare, bathe-pet-yourself, and enrichment activities. The facility is impressive! It is spotless, and there are no smells. Our Golden puppy loves it here, and would open the door by herself if she could. As a dog parent you have lots of options, but Unleashed Pets is worth a visit.

I would like to express that my prior experiences at both this location and the Albia branch have…read moregenerally been positive. However, my most recent encounter was not as satisfactory. Despite arriving 15 minutes early for my scheduled appointment, I was not attended to until 30 minutes later (a total of 45 minutes just in the waiting room), as it appeared that the staff on duty that Saturday were more focused on socializing than attending to individuals waiting in the lobby. Allow me to outline the primary concerns I encountered during this recent visit. I want to emphasize my willingness to spare no expense for the well-being of my pet. The incident that particularly unsettled me was the vet tech's disapproval of my choice to administer Frontline to my dog instead of their recommended product. I attempted to convey that the Albia vet, belonging to the same company, had endorsed Frontline due to a previous adverse reaction to their flea and tick medication, Bravecto, which had necessitated emergency care in Ames. The vet tech insisted that Frontline lacked FDA approval, urging me to use their product priced at $267. Intriguingly, the rebate form they provided indicated the availability of Frontline Gold and Frontline Shield in their inventory. Of course they don't want you buying this elsewhere because they are making a killing by selling theirs to you, that haven't even been on the market long enough to have a full list of side effects. Another concern arose during the blood work procedure. While I am accustomed to blood draws from my dog's leg, the vet tech insisted on drawing blood from underneath her neck, a practice I was unfamiliar with and hesitant about due to my dog's size and propensity to squirm. She's 4lbs and fragile. When I expressed my reservations and requested assistance from someone else, I was met with skepticism about my fear of dog bites. My concern, however, stemmed from the potential harm to my dog from the proposed restraint method. Subsequently, I discovered that my dog had suffered a dislocated leg joint as a result of the handling at the veterinary clinic, necessitating a visit to the small animal hospital in Ames for X-rays and corrective measures to put her leg back into place. They weren't open Sunday for me to bring her back to ask how this happened, and I wouldn't have anyways. In a seemingly minor incident, the clinic proceeded to trim my dog's nails without seeking my permission, adding the service to the bill. While this might appear insignificant, it adds to my overall perception of the clinic's practices. Despite the limited options for pet care in the Oskaloosa area, I am compelled to seek alternative options that prioritize my pet's well-being, even if it requires traveling considerable distances. My primary concern remains my dog's health, and regrettably, I find it challenging to trust the level of care provided by this establishment. Megan was the provider. Doesn't sounds like they have a great track record.

With the new management the quality of service has went downhill. All these people see are dollar…read moresigns when they see people in need of help with their pets. They don't use their judgement but rather what they can charge to treat your pet. They do not listen to the owners but rather want to dictate over you what they will and won't do based on the cost. Save yourself the time and heartache and find a vet that actually cares about your pet and not just the amount of money they can charge you.