Good, hip, lively adults only hotel to stay at with great staff. Same group also owns El Fuerte…read moreHotel. Almost feels like a cruise ship with all the amenities and British guests but this hotel has a nice pool, beach club, gym, beautiful rooftop bar and great breakfast buffet. Rooms are nicely appointed; my "Keep the Secret" room had a patio/balcony with side view to the sea. Short 5-10 minute stroll to Old Town and good value for the money. I did wander over to Puente Romano and Marbella Club for an even more upscale vibe that was only a 10-12 minute taxi ride away. Puerto Banus is another 5-10 minutes and you can catch a ferry boat to there from a marina promenade that is just a 5 minute walk from the hotel.

Oh my goodness, where to start?! I fell in love with this city and to a great extend it's because…read moreof the comfort and service we had here (aside from Marbella's amazing beaches and views of course!). The hotel is right by the ocean, and our room opened to a balcony overseeing the beach. So needless to say, the view was AMAZING. The balcony is awesome to sit and relax and enjoy a drink. And the room is so comfortable and has very good amenities. The room features are controlled via a smartphone that can also be taken out and used for internet and navigation if needed. That was a pretty nifty thing to have around, so I thought it was cool. The shower is awesome and the water pressure is great. The toiletries are good and that's all I need to say about that. I also experienced the SPA. I had a deep tissue massage, and although it wasn't that deep, it was so relaxing and refreshing. You also get a pass to use the SPA facilities for the day, but I ended up not using that... since I wanted to be by the beach instead. There's hotel-only beach seating area with service staff available for food and drinks. We tried some appetizers and they were awesome. We also ate at the hotel restaurant on beach level. There was live music, which was awesome... although the sound wasn't really balanced, so we could barely hear the singer while we were able to hear the music just fine. The staff are super friendly. Happy to help, take pictures, provide service, whatever you need. The hotel also has bicycles available for use for the day which is great for riding along the beach. We'll definitely come back to this place when we revisit.

This hotel is fantastic! We've had such a wonderful stay. Vega was so gracious and welcoming when…read morewe arrived late and tired. Isabel and Gonzalo have been fantastic and helpful every day. I this hotel / resort and highly recommend if you want a five star experience and a five star staff. We will come back for our next anniversary. Great location. Private beach. Get exclusive rooms for all the extras. Great entertainment. Fantastic dining

Staying at the hotel with 3 rooms. Arrived at solemo bar told no service at 5:45. Lots of…read moreavailable tables. Told that all the tables were reserved. I think they thought we were not hotel guests. Once we told them that we were hotel guests they told us that the bar closes at 6 on Saturday. We had been there on Friday and it had closed at 7. We were able to get served on the beach chairs beside the solermo bar but we felt that we were getting a favour from the bar staff. Quite unfortunate given that we have 3 rooms at the hotel for 4 days. Subsequent to the bad service I was able to talk to the GM about this incident He was very apologetic and very understanding I was impressed by the recovery of a bad service incident

The full name of this hotel is: Don Pepe Gran Meliá. It is a great place, located just about 15…read moreminutes walking from the old city center of Marbella. It is also right on the boardwalk that runs along the beach, and that you can use to get to the city center. The boardwalk is full of restaurants and bars, which makes the location of the hotel even better. The hotel facilities are in great shape, spacious rooms with views of the Mediterranean Sea, large outdoor pool, heated indoor pool, large fitness center, 3 restaurants, lots of lounge chairs around the pool deck, as well as, on the lawn area next to the pool. Another big plus for this hotel is the breakfast buffet they offer and that is included with the room rate. Huge selection of breads, meats, eggs, juices and fresh fruit. Also, the service in general is great, in all of the areas of the hotel. Excellent place to vacation in Marbella.

Great place to stay right on the beachfront and boardwalk. The Décor could use some updating but…read moreoverall still great in book! Definitely recommended!

Did not stay here but stopped by for their fantastic Sunday brunch at the Beach Club and to check…read moreout the impressive grounds. Brunch featured great Joselito's Cinco Jotas jamon, Beef Wellington, paella, lamb chops, smoked salmon, shrimp, desserts and more. Absolutely wonderful and worth the 130 Euro. There is a bar called Rudy's that is stunning though closed for the summer months. The waiting room off the lobby is impeccably furnished. High end shopping on site including a Louis Vuitton. Beautiful hotel that attracts a more refined, laid back crowd.

We would typically highly recommend this hotel for many reasons but sadly we are unable to do so…read more The property is beautiful, has impeccable service, fantastic dining and truly all of the amenities and service that you would seek in a resort, but we would like to share the troubling and incredibly disappointing experience that we had while there that left us feeling completely violated.We were traveling as 2 couples and were staying in rooms 167 and 169. On our 2nd day we realized that multiple things from our rooms were missing: 1. Several hundred dollars taken out of the wallet that was on the shelf in the closet in room 167 2. A jewelry case that had many pieces of expensive and incredibly sentimental things that can never be replaced - this was also on a shelf in the closet in room 167 3. Another jewelry case that had many pieces of expensive and sentimental pieces that can never be replaced - this was in a drawer in the closet of room 169 and had been covered with undergarments and bathing suits. We were distraught and went immediately to the guest services office. We were professional and kind while sharing what had happened. Management promised an investigation and review of the security film. Over the course of the next 4 days we spent several hours per day proactively seeking updates and information. One of the hotel managers and one of the guest services managers accompanied us to the police station where we spent 2 hours getting a report filed. On our last night of vacation we still had no resolution as to how the hotel was going to help us so we went back to the office and engaged with Julian (the hotel General Manager and person who responds to these trip advisor reviews). We spent over an hour with him sharing with him in a very rational manner what transpired, how we felt and how disappointed we were that this had happened. He listened and then said that we need to understand that things like this happen and that the hotel is not responsible for any of it. Julian came across as condescending and it felt that he was insinuating that we were not being entirely truthful. He referenced that the Ritz Carlton has bi-laws that state that they are not responsible for things that are taken from their guests. I told him that we have stayed at many Ritz Carltons over the years and have never had an issue, but if we ever did I was certain that they would take care of us and make us feel valued given how impeccable their customer service is. I know that we wouldn't have had to spend several hours over the course of 4 days trying to plead our case to the Ritz Carlton management team while we were told repeatedly that it's not their fault and we shouldn't accuse them of taking our things. He said that the security cameras show that 3 staff people entered our room the night of the robbery and each of them has been working at the hotel for 20 years and that they have never had an issue. We said that we hoped that it wasn't one of the 3 staff members who were in our room but that the reality is that our things were gone so somebody was in our room going through our things while we were gone. He continued to tell us that we should not accuse people on this team of taking our things. The conversation was going in circles as we tried multiple times to plead with him to understand that we are good, honest people who feel incredibly violated. We asked him if he could please put us in touch with the owner of the company and he said no. He said that he would personally call the owner to discuss this matter with him. We asked him if we could please be present for this conversation and he said no. While we can appreciate the loyalty he has for his employees, we also feel that he should have valued what we were telling him vs. debating it with us. The entire thing hugely impacted our experience and took hours and energy away from our trip. What has been most disheartening is the lack of communication, compassion and empathy from the highest levels of management. This is not the gold standard of the rest of the resort experience. There is absolutely, positively without a doubt an issue with theft. It's a terrible and incredibly unsettling thing and it's sad to head home with this type of feeling after what should have been the most magical experience at this resort. It is bad enough that it happened, but it's compounded given that we had to beg them to help make it right. In the end they didn't do that. Very disheartening. We recognize that 99% of the people there are absolutely fantastic but sadly somebody came into our room, went through our personal belongings and took money and things that were important to us and we will never see those things again. Awful in every regard.

On our visit to the south of Spain we decided to make a stop in the famous resort town of Marbella…read more(we were underwhelmed) . Given it was off-season we found this well rated lodging for a reasonable price. It is located in the old town which was handy for restaurants and shopping but not great for parking (we parked about 500 meters away in the Mercado garage for 22 euros/day). It did not help that it was raining when we arrived... The staff was incredibly friendly and helpful with good suggestions and advice. Since it had been two months since I had booked the room I forgot what I had signed up for so I was a bit surprised by how small our room was. It was nicely appointed and the bathroom itself was roomy but the bedroom portion was tight. It did have a coffee maker and a small frig but little room for luggage. The room was quiet at night as long as you had the windows closed. In summer they offer breakfast on the terrace of their main building. We took advantage of this terrance, since it was unused, to read in the late afternoon since no one else seemed to know about it. It would have been interesting to see the other rooms of this lodging which are spread out in other nearby neighborhood buildings. Overall a fine place to stay as long as you know some of the downsides.

Tourists to Marbella, gather round. I'm going to tell you about a little gem in this popular…read moretourist destination Marbella has the whole range of accommodatio options from swanky chain hotels like the Melia Don Pepe with its penthouse suite with hot tubs overlooking the sea through to cozy B&Bs in the Old Town. However, Villa Marbella is a true wonder Tucked away on Calle Principe in the northern part of the Old Town, I suppose the closest pigeon hole to put it into is a boutique hotel though unlike many of the style over substance brethren, they are generous in room size and room amenities Marcos, the manager, was very helpful and responsive to my queries about the hotel and he was very accommodating in helping me make my booking. In fact, all the staff I encountered during my stay were all fluent in English and super friendly and helpful. Made it feel like a true home away from home The rooms are all themed and named after exotic Eastern resorts and that's a fair comprison because they've really tried to bring a sense of tranquillity in the rooms with cool relaxing colours, Far Eastern decor and sculptures and nice music playing when you walk into the room for the first time. It all adds to the peaceful nature of the charming part of town that the hotel is located in The main office is on Calle Principe but the hotel is spread out over several nearby buildings. I was kindly upgraded to the 2 level Sarawak self catering apartment, which could sleep 5 in 3 bedrooms. The decor was tastefully modern with some exposed brickwork and the facilities are all top notch. They have given all the facilities you would expect of a 5 star hotel like a safe and bath robes in the bathroom. The kitchen is fully equipped including washing machine. There were also nice touches like the chocolates on the beds. OK, yes I did eat all 5 chocolates! Due to its prime location in the Old Town, you are in the heart of the action and you're surrounded by fantastic restaurants and nightlife. I can recommend Il Cantuccio (http://www.yelp.co.uk/biz/il-cantuccio-marbella#hrid:c2BzQtQucMk7AahbAV0Pvg), Tempora (http://www.yelp.co.uk/biz/tempora-marbella#hrid:eiBpNAE6Xbsd-k9W6ZDM0A) and Restaurante Skina (http://www.yelp.co.uk/biz/skina-marbella#hrid:gI27pAE4hcvwd122tSq4Cw), all within 5 minutes walk. I think I've just found my new favourite hotel in Marbella.

great hotel would reccomend anyone to stay here.read more

This place is dirty and falling apart. Hairs (not mine) were all over the bathtub. Door was…read morebroken. They forgot to clean my room one of the days. They say there is free wifi, but it barely ever works. To top it off, the air conditioning broke one night and it was 28deg C in the room. They wouldn't do anything about it - their solution was "sleep with the door open". They wouldn't provide any compensation for the lost night of sleep - in fact, the manager refused to discuss it. Stay at your own risk. It's really not worth it!

On my trips to Marbella, I've stayed in different areas of town but the town is quite compact, so…read moreit's not really a major inconvenience you do stay Senator Marbella Spa Hotel caught my eye with its outstanding leisure facilities and the hotel were running a special deal allowing hotel guests to use the extensive spa for free. Ever one with an eye for a bargain, I snapped up a room here for my recent trip The main hassle is that it is located a little out of town compared to some other hotels but nothing unmanageable. Its location is a little confusing on Google Maps where it is placed incorrectly - it is literally next door to the Palacio de Congresos exhibition centre. It took me 20 minutes to walk downhill to the hotel from Marbella bus station It's a 5 minute stroll down to the beach and within 5 minutes of walking along the pleasantly tarmaced beachside walk, you'll hit the strip of restaurants and retail shops which will line your whole path right up into town. Taking this scenic route means you'll take about 25-30 minutes to get to the Old Town area but taking the direct walk on the main road will probably get you there in 20 minutes. The best beach area is at the end closer to the Senator hotel. The town end becomes quite pebbly. There are lots of areas with static umbrellas for hire if it's too hot and I do like the provision of public showers at the beach The Senator is classed as 4 star and the large spacious rooms and public areas do reflect the little bit of luxury associated with a higher class hotel. There was free cold water and juice available in the public lounge The bedrooms come with a little balcony but there's no seaview, being a little inland. Perhaps dealing with shortcomings mentioned in reviews on another review website, there's now air conditioning as well as a ceiling fan in the room. Free wifi is also available in all bedrooms though I was a little disappointed to find that the basic (ie slower) wifi was free but a premium (ie paid) option promised faster speeds. It wasn't unusable but was certanly frustrating at times Perhaps my favourite feature of the hotel was the rooftop pool and hot tubs. There was a fantastic view of the sea and mountains and I spent a very pleasant afternoon on my deckchair soaking up some rays The spa area was a little odd - common changing room for both sexes with no obvious private cubicles for changing in. However, the facilities were amazing. Large pool with multiple hot tubs, various massage jet options, steam rooms (clothed and ahem continental style), an ice room and plunge pools. The spa area is very big and I also whiled away some hours down here The breakfast option is worth paying extra for. There's a large selection of cold meats, fresh fruit (I ate a lot of watermelon and pineapple!), cereals, yoghurts, bread and croissants. They also cook bacon, eggs and omelettes to order. A good start to the day The other reason I stayed at this end of town is that it was very close to the Melia Don Pepe hotel, which housed Calima, a restaurant where I ate my second favourite meal ever Currently my favourite hotel in Marbella until I rob a bank to get enough money to stay at the Melia Don Pepe!

If you are traveling to Marbella you absolutely NEED to stay at the Puente Romano property. I…read morecannot even begin to describe what a fabulous vacation I had this summer - truly I didn't even need to leave the property if I didn't want to! This is a place that truly knows the meaning of five stars. The staff was so friendly and helpful - especially Francisco who made my trip one that I will never forget thanks to his suggestions and recommendations. Cannot wait to come back next year!

The Puente Romano is right on the water in a spendy area of Spain's Costa Del Sol. We'd never been…read moreto the Costa Del Sol during the summer, so we decided to go big or go home. In hindsight, we probably overshot. Highlights included the slightly insane complementary breakfast buffet at Sea Grille that included unlimited high quality charcuterie (gotta love the Spanish breakfasts!) the beach location as an introduction to Marbella, and a dinner we ate at El Chiringuito Puente Romano, right on the water. Service here is excellent, and all the employees, particularly the concierge and bell staff at the Puente Romano were terrific. There is one pool (the Nobu pool) that is off limits to hotel guests who aren't staying at the Nobu part of Puente Romano, which isn't clear. Getting turned away from a pool at a hotel you are staying at is an odd, unpleasant feeling, and it seems they should let guests know this when checking in to save them from this. All other pools and beach access are not an issue. While we like a beautiful looking property, the daily rate here is absolutely ridiculous. The room we had was clean but it was surprisingly dated in terms of it's interior decor, particularly the tile floors and the old school bathrooms and it didn't closely approximate the decor of rooms shown online or the modern common areas. Its not a place we would likely come again, but it was a fun (if not somewhat regrettable) splurge. The location is fantastic.