My elderly mom came at closing to pick up a specific sclera contact solution for her sister who is legally blind with out these contacts & just got her 1st pair of them. My mom is hard of hearing but also can't afford hearing aids so she speaks loudly. My mom also took in her elderly sister to care for her because her sister lost her home to CoVid. My mom knocked on the door there was someone in side yes it was dumb to knock on the door to ask a ? But the person inside called the police on my mom for talking loudly. I will never recommend this place to anyone go anywhere else not here. I'm a healthcare professional myself. The level of professionalism is definitely lacking... calling the police for an elderly woman knocking on the door to ask a question what kind of monster are you??? What an asshole.... Shame on you... & everyone involved in this.... Shame on you read more

Dr Vincent is the best. He gets my eye prescription perfect for me every time. I've been to others in town and always had problems. Never once have I had an eye prescription wrong with Dr Vincent. The rest of the staff is nice n friendly, however, Beth is the best. read more

The receptionists are killing this business. When you call to get an appointment it usually takes more than one call and you may wait a day or so before having to follow up with them again. The Docs are good if you can get your appointments set up. My daughter got a scrip for contacts and it took forever to get them after calling several times to see if they were in. More training for your receptionists is a must! read more

my wife had a appointment earlier this year. after sitting in the exam room for an hour and a half. Dr Vincent walked on and simple said no one told him he a patient waiting it gets better. in august i purchased new frames and lenses. 3 days later my right lens fell out while eating dinner. i took them back and 3 weeks later i got them back. 3 months later after hunting all day the same lens fell out again. i thought i lost it. i was really angry they told me it was not their fault and they would replace it if i paid for a new lens. luckily i found it on my truck seat. but to top it off last week they sent me a statement from my eye exam on jan 2. i asked them why it was so late and she told me the computer was slow. i had to request the orginal bill. i have never experienced such poor customer service in my life. i would never go back read more

I was in town on business and headed to the airport when my glasses broke. The nice people here did a temporary repair so that I could get home to my eye dr. I was expecting to have to pay due to the situation and possibly get taken advantage of since I am not one of their regular customers. Instead they quickly helped me and then refused any payment. What awesome service. read more

If I could leave 0 stars that would be more fitting. No only did he spend very little time actually looking at my eyes, but also complained to me of having to see 30 patients per day during my appointment. To me that brought up concerns of quantity of patients over quality of care, which should have been my hint to leave. I had all pre lasik care done and was told all their fees were rolled into the surgery fees. Once it came time for my surgery consult, Treasure State suddenly charges additional money per eye for post op care. I would've been fine with this if I had been told that from the beginning. Instead when I asked why it suddenly wasn't his front desk staff tried making things better and actually communicated very professionally. Unfortunately, Dr Vincent did not. I asked why the fees were no longer included he told me they never have been and he wouldn't lie about things like that, although he had told me this twice. When I explained I was frustrated at the sudden additional cost, he asked if I "expected people to show up to my work and get things for free?" Yikes! Not the response I expected from a professional provider. I didn't ask for it to be free, I asked for it to be covered in my surgery bill like you said it was. I've never heard a provider speak so unprofessional, harsh and belittling to a patient. He continued yelling at me until I spoke over him telling him I won't be returning there for care and hung up (him still yelling). I will gladly take my business elsewhere and spend more money to have a provider treat me with respect. Obviously, I wouldn't recommend this place to anyone! Keep pumping people through for that all mighty dollar you care most about Dr V! read more

best eye glasses I ever had! in the past I have always had glasses that helped me see far away and another pair for close up and I couldn't see anything in between. Dr. Vincent did the best job ever on my glasses. the mid-range is flawless. so thankful. read more