1. Treasure Box

0

Auckland, AUK

Cancel

Open app

Search

Treasure Box

1.0 (1 review)
Open • 9:00 am - 4:00 pm

Treasure Box Photos

Recommended Reviews - Treasure Box

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

People searched for Furniture Stores 508 times last month within 15 miles of this business.

Verify this business

Urban Sales

Urban Sales

1.0(4 reviews)
4.1 km

The product is actually good, but thier customer service and dealing with damage and non labelling…read moreon all the peices of a large wardrobe, were so bad, Id not reccomend. First one got sent with so much damage, it was not worth putting together. As I had not inspected it within thier "store policy" time they refused to engage with just sending me whole new one, and wanted to wait until the couier accepted damage. They then wanted me to go thru the very large boxes one by one and ID all the damage when I told them what we saw in the first box was not worth looking at rest. You cannot call the complaints staff to discuss only sales accepts calls, they dont have phones apparently. They refuse to put you thru. Only when I raised a commerce commission complaint did they send a new one, and take the old one. A very large 5 door wardrobe had not one peice numbered, so it massively added to the complication to figure out what when were, so basic but not done. And screws and fixing were all mixed together, about 500 gramms of it, so that all needed to be manually sorted out. Dont go there team, avoid.

I purchased a ceiling fan from this retailer and it developed a fault much sooner than I'd expect…read moreunder normal household use; when I raised this under the Consumer Guarantees Act, they repeatedly refused to take the fan back for inspection or properly investigate whether the issue was a defect or an installation problem, instead relying on the "electrician only" note in the manual to deny any responsibility and insisting I deal with the manufacturer or pay for my own independent report, so I am now taking the matter to the Disputes Tribunal because in my experience they have not stood behind the product or followed a fair, evidence‑based process when something went wrong.

Photos
Urban Sales
Urban Sales
Urban Sales

See all

Treasure Box - furniture - Updated November 2026

Loading...
Loading...
Loading...