I booked my vacation with Adriana who was the best! She was able to add more family on the last minute with no problem. She was able to answer all my questions. read more

Travelstore - Brea - Travel Agents Near Me

My wife and I wanted to plan the Trip of a Lifetime to Europe, and so I called Jerri at the Travel Store. She made a list of everything we wanted to do and experience, and she didn't disappoint on any item. We will definitely use them again, and recommend them to anyone traveling domestically or internationally. Thank You Jerri!! read more

If you are thinking about traveling and would like it to be a positive experience, then I would highly recommend seeking out Jeri at Brea Travel Store. In planning a special cruise and vacation that included family from out of state to celebrate our 50th wedding anniversary her knowledge, experience, follow-up, and willingness to get information on the spot was exceptional. Her attention to details and her cheerful personality made planning this trip easy for everyone involved. Thank you, Jerri, for all that you have done! read more

My wife and I recently book at trip to Belize through the TravelStore - Brea. Once again we called on Jerri-Adair Williams to help. She really did an amazing job of booking and taking care of all details efficiently and fast. This trip would have taken several hours over several days to plan if we tried to do this ourselves using Internet sites (been there done that). Everything worked as hoped and planned. This was not a simple trip, it involved 3 flights a boat ride and a golf cart! We just sent her our plan and she made it all happen. I can't begin to say enough about the advantages of using a good experienced travel agent. As will eventually happen an issue can and will occur during a trip, one call to your agent and it is done. Thank you once again Jerri! read more

Kudos to Els Delanoy. We just returned from our fifth trip booked with Els and The TravelStore. Every one would qualify as "trips of a lifetime". She has consistently guided us, and arranged spot on details. We have already booked our next trip in May. Thanks a bunch, Els!! read more

Terrible customer service... I called last week to see about a cruise for my wife's bday. Susan said she would call me back that day and did not. I called today and she did not follow up with anything and didn't even know who I was. Very disappointing... I will look elsewhere for help. read more

My husband and I along with another couple recently traveled to Europe for 21 days. Aimee Weinstein listened carefully to our desires and organized a trip that was stellar in every way from the logistics, entertainment, hotels, tours, etc. Aimee organized our trip so well that we had an electronic itinerary in our hands that provided extensive detail and restaurant etc. and internet connection was not required so we could access anywhere. We even had an app that allowed us to text her in case of need. We will definitely engage Aimee again for our next trip. She is amazing, attentive, reflecting and so great to work with!!! Thank you soooo much Aimee! read more

TravelStore in Brea is fabulous. Susan Motawi is phenomenal, I been booking my vacations for years with her and I'm always happy with what she suggests and recommends. read more

My husband and I booked a trip to Kauai.. we had an absolutely great time accommodations were wonderful !! Jerri did a great job . She's the best !!! read more

My girlfriend and I booked our first out of the country trip together with Adriana's help and will definitely be booking with her again in the future. Adriana took care of all of the travel logistics from plane tickets to airport shuttles in another country. It was a huge help and relief to not have to worry about those things. All we needed to do was get to out local airport and everything from there was taken care of. After coming back from the trip we couldn't believe how much value we got for the amount of money we spent. The hotel we stayed at in Cancun was amazing. I highly recommend booking with Adriana! read more

I highly recommend Aimee to plan your next trip. We wanted to plan a trip to Europe but the task seemed so daunting that my husband and I decided to contact a travel agent. The first agent I started to work with was so pushy and irritable, that I switched to TravelStore based on the reviews I read and spoke to Aimee. That was the best thing I did for our family vacation. She was very patient, knowledgeable, professional, honest and thorough. Aimee never got impatient when I kept changing the dates and destinations and never got irritated with my myriad of questions. I booked the airline myself and due to weather conditions, we ended up missing our flight from Newark to Amsterdam. When we finally got off the plane in Newark, Aimee had already made other flight arrangements so we did not have to go to Customer Service like everyone else to book another flight! We simply got our boarding passes from the United desk and boarded a flight to Heathrow, then to Amsterdam. This saved us from having a huge delay in starting our vacation. Transfers from the hotel to the airport and vice versa were always timely. The hotels she booked in all three countries were perfect for the three of us. They were all clean, comfortable, conveniently located and included a buffet breakfast. Aimee always communicated with me to make sure the trip was fitting into our budget. All the tours that were booked for us in Amsterdam, Munich and Rome were top notch. All the guides were professional and knowledgeable. The private walking tours helped us to get an overview of the city we were in. We were very impressed with all tours that were scheduled for us. I would have never known which tours to book if I did it myself. Aimee even went above and beyond to check in while we were in Europe to make sure everything was going okay. The company even provides an app with all your tours, flights and guides. I can confidently say that you will not regret using Aimee and Travelstore to help plan your vacation. My husband and I kept saying to each other, "Thank God we used Aimee!" read more

Jerri Adaire-Williams is the one that you want... Let me re-word that...is the one you MUST call if you want to have a trip/adventure of a lifetime. She listens to what you want in a trip/tour and then finds something that you would swear was designed specifically for you! I mentioned rude service that we were subjected to at a hotel---that was not even part of our tour--- it was an added city and hotel. Yet, because Jerri had made arrangements for us to stay there (for 3 days) she was very concerned and had us tell her in great detail what occurred so that she could rectify the situation. If she is going to recommend hotels, she is going to make sure that they are top quality. Jerri is a top notch travel consultant that I would highly recommend. She has continued to help me for minor questions in the months since. read more

My Travel Agent's name is Jerri Adair-Williams and she was great! Very friendly, gave us plenty of info, made sure we had all of our paperwork...just really good communication! We will definitely use her again for our next trip..thanks Jerri! read more

Used this travel agent for the first time and definitely will use them again. Adriana helped plan our trip to Hawaii. And it was just great. Loved turtle bay and the view we asked for was beautiful. There was just one miss communication but she corrected right away with no hassle. Even when she isn't in the office she checks e mails and voice mails and gets back to you quickly. Thanks Ariana you will be hearing from us soon. Can't wait to plan another trip. read more

I've used Brea TravelStore twice in the last three years. Both were for Cruises to the Mexican Riviera. I dealt with Jerri, there, and she was great. She is so organized, on top of things, handled EVERYTHING, was very accomodating and bent over backwards for us. Her staff, I'm sure, follow her best practices. The office is conveniently close, but I loved the fact I could handle everything on email or the telephone. The Travel Store will not only arrange vacations, but Jerri is also an event planner. Want to get married during your cruise? This is the place to plan it! Thanks, Brea Travel Store. Can't wait to book another fine vacation! read more

A trip for the books! We just came back from a 10 day trip to Croatia organized by Susan motawi our long time travel agent. It was a wonderful trip! From Zagreb to plitvice then to split, the islands of brac and hvar, to oyster tasting in ston and ending the trip in Dubrovnik ...we had an amazing time alternating between land and sea. Susan organized the trip around sight seeing, sailing, food tasting, kayaking, segway city tours... we saw a lot and had tons of fun doing all those different activities. We were also Very pleased with her hotel Choices: the properties and locations she picked were over the top! We can't wait for our next trip! read more

I wouldn't travel without the help of Susan Motawi at the TravelStore. Our trip to Italy was so great only due to suggestions and orchestrations of this lady! Train tickets in hand and perfect scheduling. Arranged pickups at stations getting us to hotels with more luggage than an Italian taxi could handle. Fabulous personal tours of the great thing to see and not only were the guides English speaking two had PHDs in archeology and art. The money we saved by listening to Susan paid for half the meals. My highest regards. read more

My husband and I went to Aimee to help plan our 40th anniversary cruise. She was wonderful. She took the time to listen to what we wanted and followed through on all our requests. Her attention to detail really helped to make our trip seamless. We wouldn't hestitate to go to her again for our travel needs. We highly recommend Aimee to anyone who wants a stress free vacation. Barbara M. read more

Special thanks to Jerri....she is always helpful and has assisted and resolved some difficult issues my husband and I had. We appreciate her expertise and commitment to our successful traveling for over a decade. Looking forward to additional bookings with her as we explore the world. read more

Adrianna from the TravelStore in Brea helped me and my husband plan an amazing (on budget) honeymoon to Bora Bora, Tahiti! My husband and I got married in Orange County but we live in the bay area and Adrianna was still able to help us plan via email. She is very helpful, friendly, quick with email correspondence and she works fast. Adrianna was able to find an amazing deal with the Intercontinental Hotel Le Moana. We were very satisfied with our trip, it was unforgettable and we are happy that we chose the TravelStore in Brea and that we met Adrianna. I would recommend this store to my friends and family and I would definitely go back the next time I need help planning a vacation. read more

We just now concluded our European trip and Crystal river cruise down the Danube river. I can't say enough about the professionalism and service that Eva B. From the Travel Store provided us! Eva made this trip so easy to manage by providing us the "Pocket Travel" app we added to our phone. We had many destinations and activities to keep track of and this app allowed us to see our daily itinerary with ease. This app was so useful! Not only does it have your hotel ad flight info, It provides you with guides to cities and maps and we could message our agent thru the App as well. The travel packet with all of our flight information and hotels as well as cruise info was neatly provided in a folder. Those papers Eva gave us saved us on our leg from Vienna to Berlin when the Austrian airline said they could not find our tickets when we gave them our names and confirmation number. They wanted to charge us again for the flight. We were thankful to have all the paperwork with our actual ticket number because that was the only way they were able to find our ticket in their disorganized computer system. Traveling overseas can be stressful, especially to an inexperienced traveler. Eva, the Travel Store and the Pocket travel app made it painless and easy!! Thank you!! read more

Jerri Adair is simply the best. We have been going to her for 15 years for our travel needs. From cruises, her specialty for us, to land tours and beyond she has never given us anything less than exemplary planning and arranging. In fact, her planning is so thorough I can honestly say we have never had a single mishap in all the 20 or so trips she has arranged for us. I cannot recommend her highly enough. Go with Jerri and go with THE BEST! read more

TravelStore is the way to travel and Jeri Adaire-Williams is the agent to assist with making your arrangements. We just got back from an Alaska cruise on the Celebrity Solstice. Jeri's advice was spot on with our beverage package, thoughts on excursions, and even our suite selection. We haven't cruised in 30 years and we celebrated our 40th anniversary on this special trip. Jeri and TravelStore made it happen! read more

We would highly recommend Eva for your travel vacation needs. This was the second vacation Eva has planned for us. Both have been great experiences. Our most recent trip was to Cabo, where we stayed at the Paradisus. She saw to every detail, was thorough and responsive. And her resort choice was great -- a family friendly, all-inclusive that was fantastic. So definitely one to consider if you're heading that way. Thanks Eva. read more

Just returned from refreshing, transformational trip to Alaska. Though I generally organize our family travel, I could not dedicate the time needed to do this in 2015. I called Susan Motawi, at the Travel Store in Brea, California seeking advice, informing her of the activities we hoped to experience in Alaska, and identifying to her one outfitter that matched a number of our desiderata (We were seeking an adventure involving sea (kayaking and rafting) and land (hiking). Susan embraced the challenge, performed her own research in order to better advise us, and organized all aspects of the trip - from departures from two states - to arrival in Alaska and back. She acted as an intermediary for us with regard to one cancellation due to an injury and overall attended to details big and small. Her professionalism, dedication and follow-through opened my eyes to travel experts and I look forward to working with her on my future travel plans. read more

We just came back from a trip to Istanbul, Turkey, that Susan Motawi helped plan for us. Everything was impeccable; from our pick up at the airport, to the amazing tours she had planned for us....you name it. She is a true professional that is passionate about giving you the best travel experience possible. She is our go to person! read more

This was the worst travel agency I have ever dealt with. The staff were all rude and extremely unhelpful. I would never recommend them to anyone I know. read more

I met Jerri Adair-Williams at a bridal expo. I knew when speaking with her that she was the agent I wanted to book through. I followed up with her several months later when I was ready to start planning my destination wedding. Even though it had been a while she remembered me. My now husband and I met with her and she provided an abundance of knowledge and literature about resorts that offered wedding packages in the locations we were interested. She put together numerous quotes so we had an idea of cost. We chose our resort based on her recommendations, location, wedding packages, and budget. Jerri was very patient while we worked through those requirements. Our guests all booked through Jerri and expressed how impressed they were with her. Some guests waited too long to book but Jerri was still able to get them rooms. Not sure how, but she made it happen. Unfortunately for Jerri she was thrown in the middle of family/wedding drama. She was not only my travel agent but also the family therapist! She dealt with the drama professionally and managed to keep all my crazy guests happy. Jerri went way above and beyond! I will book all future travels through Jerri and I encourage you to do the same. Jerri, thanks for the amazing service! read more