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Travelodge

1.0 (1 review)
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13 years ago

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Comfort Inn Ruther Glen Near Kings Dominion - Zero effort in up keep

Comfort Inn Ruther Glen Near Kings Dominion

(34 reviews)

$$

So despite all the bad reviews I decided to see for myself and here I am delivering another bad…read morereview. When we got there the room was spacious and it seemed clean. Upon inspection I discovered the shower floor was dirty as well as the carpet annnnddddd there are still currently Semen stains on the walls ( I have attached pictures below) I called the front desk that following morning to explain and he says the cleaners are coming, when she came she did not clean the wall and after she cleaned the bathroom the shower floor is still dark with dirt. The towel also had dark spots smh. The only thing people ask for when booking a room is for it to be CLEAN.

Doesn't deserve one star. A complete dump, moldy, horrible smells. Blood stains on the walls,…read morebroken glass in the bathroom framed picture!! Old old old!! Rude front desk staff. Our room was opened by someone else's keycard in the middle of the night!!! Yes we forgot the deadbolt but we were scared to death when other people came into our room. The front desk said "oh we have a slight lag in the system!" No you have a serious problem!! Nobody should be able to enter your room. I demanded a refund but was only 'giggled at' for feeling insecure there! Beds are terrible, carpets filthy, bugs scampered along the walls. Closet smelled of dirty hamster cage bedding. The sidewalks outside are a tripping hazard with broken concrete. TVs don't work! I'm reporting this facility to the Virginia Health Department... it needs to be shut down!

Quality Inn and Suites - front of hotel

Quality Inn and Suites

(5 reviews)

$

It wasn't a bad stay can't really say that it was better than I've stayed at before. It was clean…read morethe tub I would say needs to be replaced in the one we stayed in besides everything was OK besides, let me rephrase that was the receptionist was very arrogant. I asked her question about something to make sure we weren't getting charged for my service animal because you could see it on the receipt and she's like no that's just what we usually charge for them and no you're not getting charged. Don't be so rude, but besides that it was OK not get to go to the pool or anything else, but it was what we could get for last minute stay

This was the most disturbing hotel I've ever had the misfortune of entering. I was told the filthy,…read moredirty, dusty, grimy, rusty horrible room was the best they had. The ac/heater was caked with dust and dirt. I was not supplied with a receipt or paperwork when I arrived. To add insult to injury, I was charged 77 dollars for the night. Again, not supplying me with a break down of charges and the fact they are advertising 30 something dollars online. When asked about the receipt or record of my stay I was misdirected and told the machine did not work. Even though they had a credit card machine mounted on the desk, they kept my credit card and ID behind the desk for a prolonged amount of time, again stating the credit card machine did not work, even though it was on and they made place my card inside of it. They kept insisting I was traveling with a dog, that they watched me on their camera handling a dog. Nice to know they invest in cameras to spy on guests but do not invest in cleaning supplies or upkeep of the premises. I can 100% guarantee I do not own a dog and was not traveling with a dog nor did I interact with a dog while on their property. I did notice someone check in after me walking a dog, I wonder if they added HIS dog to my room rate because they arrogantly claimed to be watching us outside with cameras? Creepy! I wouldn't know because again, they refused to supply a receipt. Paper or email. I think they knew they were setting me up for a horror show and wanted to make it as hard as possible to make a complaint or argue the charges. I was traveling from Long Island to Florida and pulled over for the night with my 16 year old daughter. It was a total fail. Not only did we not get any rest but after we left we started itching something terrible. We had to be treated for a parasite infection (photos attached)when we arrived in Florida. I called corporate and was told this was an independently managed location and they threw a few thousand points at me to try and fix the situation. I told them that was a nice gesture , however, the main reason for the call was to have someone look into this place. I hope they keep their promise to investigate this location. This business is a trap, it takes advantage of tired weary travelers along 95 expecting to receive the benefit of a national brand. There is nothing quality about this place. I see they do not take criticism of their lack of upkeep or cleanliness seriously, insulting and arguing with negative feedback instead of listening and fixing the problem. It's easier to blame the customer than look in the mirror. I usually do not take time out of my day to call or write complaints but this hotel crossed a line so far in my mind, I need to warn the world about them. If I can save one person from this experience, it was worth my time.

Days Inn by Wyndham Ruther Glen Kings Dominion Area - Guest room

Days Inn by Wyndham Ruther Glen Kings Dominion Area

(31 reviews)

$$

This was the worst hotel experience I have had in my life. I booked on Orbitz and got a "special…read moreoffer" because my plans had a last minute change and I had to find something quick and inexpensive. The promotion did not mention the hotel is under construction. There was construction noise and debris everywhere. I had to climb over yellow construction tape to get to my room. I had to be moved 3 times before I gave up and tried to sleep because I was so exhausted I had no choice. My first room had a horrible toxic fume smell. They moved me to a room that did not have a locking door. (It was broken, it wasn't set right, but the manager said to me, "it was fine earlier" which was impossible). They moved me to a room with exposed electrical wires, a door that technically locked but was still not set right and didn't feel safe, no working wifi, no seat to use at the desk, no cups even for a drink of water or coffee, no towels, a non-working room phone, The lobby was cluttered, messy, dark, dingy. I realize this was a low budget hotel, at a promotional price so I didn't have high expectations but I did expect basic cleanliness, safety and not to be bombarded by noise and fumes.

Gross absolutely gross!! Pubic hair all in bathroom, tube…read morecaved in, bathroom door wouldnt shut, pool wasnt even open, people ran over Parking curbs, múltiple cars being worked on, scary scary place. Take the time to find somewhere else!! Patched holes in door that would NOT lock, payed 3 days left at first light after guarding door all night and no refund given.±

Travelodge - hotels - Updated May 2026

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