Great communication and gave me exactly what I was looking for. My request that I asked for they…read moredelivered with no questions at all.

This agency is the worst of the worst customer service. I bought a ticket for my husband round trip…read morenow they are telling me that it was just one way. Thank goodness I have the Iteniary and email from whom and when it was sent to me. Please please do not buy any more flight tickets from this agency. Staff do not have any customer service experience or they don't know what they are doing., all of them need to be trained again and again. They don't deserve any stars at all. The agency has unprofessional and inexperienced people.

As a child of the internet age, a seasoned traveler, and master of internet searches the last thing…read moreI thought I needed in my life was a travel agent. When life got hectic, I had already been reading for years on travel blogs about the perks of having a travel agent, I thought it was time to give it a shot. I put down my backpacker-esque, 'I am not your typical tourist' pride and got in contact with Triple C. Mike came highly recommended from the Chinese community which made me hesitate at first because honestly, my Chinese sucks. I tested the waters by writing him an (English) email requesting an itinerary for an upcoming multi-country trip, detailing my numerous travel preferences in an anal fashion. To my astonishment, it was only minutes before a reply appeared in my inbox. Within the email was a spectacular itinerary to which I love dearly and could not have put together so well myself in such small amount of time. A few minutes later another email followed with a few concerns over how I wanted to fly in to one side of a country and leave from my specified airport that's on the the opposite end of the same said country. (I had plans to take the train across the country but forgot to mention it in my initial email) Fantastic attention to details. A quick check over kayak and a few other sites tell me Mike's prices couldn't be beat and I was sold then and there. When recently I emailed Mike regarding my woes with the difficulty I was having getting a Chinese visa he was quick to offer advice. Mike is always quick to respond to my traveling needs and questions; most of our email conversations can be concluded within minutes. I love that. Straight to the point and super friendly. Oh, my worries regarding the whole Chinese thing? Totally a non-issue. This whole experience makes me wish I had made buddies with a travel agent sooner!

Mike at Triple C is the best travel agent I have ever had a good chance to find and do business…read morewith, and I have to many countries over the years and have used many travel agents. During the Iceland Volcano, when the news said no flight for a month, Mike got us home in a few days!!!!! When the French are on strike, Mike did everything he could to help us and gave us extremely good advice on travel insurance. He responds immediately and gave me the exact information I needed when I was stressing out over the strike. His prices are also extremely reasonable. If i can give Mike 10 stars, I would. Mike, keep doing what you are doing and my your business grow! Thank you so very much for your help over the years!

Avoid this place (AAA @718 Rockville Pike) if you can, unless you want to get scammed. A 90 min…read moreoil change took 3 hrs...and they weren't even busy. The updates from the service manager (Remi) was "it's almost done". If I had an accurate update, I could have planned accordingly. Also, they have shady practices...told me they did a tire rotation where I could see the tires weren't rotated through the windows. I wouldn't trust my family's car safety with these guys. Good luck!

My family have been AAA+ members since 1984 and for most of those years they were reputable,…read moreprofessional, reliable but nothing good last forever. Case in point, taking out the air intake duct and forgetting to put it back in. This would cost 200 to replace. I shouldn't pay for their mistake. Now I drive without one. Thanks AAA. But THIS latest visit cast a shadow over everything. I couldn't go over 45 without the car shaking uncontrollably so I brought it in last week and they were able to reproduce it yet unable to find the cause, but they did balance my wheels as a "complimentary" service or so they claimed (you'll understand my skepticism). On Monday I took it to this local auto shop and surprise surprise they found the culprit--a broken and rusted rear brake caliper that AAA had given a green checkmark in their Autoserve report. Either those reports are total bs or someone's not doing their job. Or it's both.

I'm happy that others had 5-star experiences here. Mine was definitely a "shudder and run" lesson…read morelearned. VERY important anniversary - big plans for a European river cruise led us to decide to seek help from a professional rather than booking it ourselves online. Our consultant gave us some brochures and asked other consultants to lend expertise on the trip we were interested in. We left the appointment with a 72-hour window to complete the reservation AND for the consultant to provide the "how to" move forward. On the third day, I made contact to see how we could move forward before the deadline passed and the reservation would be lost. The consultant, having forgotten about where we were in the story, failed to provide what was needed ---- the reservation was lost. The promise was an attempt at a do-over once 24 more hours had passed. Rather than risk another blown opportunity, I called the vendor myself --- and booked the same dates/cabin/destination as a new reservation. Anniversary saved - go ME. The next day, received an ALL CAPS email from the consultant: "IF YOU DO DEPOSIT TODAY I CAN REBOOK. NEED TO KNOW." Needless to say, I won't be a repeat customer of this business.

We just completed our second trip arranged by Carla at the Travel Place. Our first trip last year…read morewas to Costa Rica. Carla created a wonderful experience and arranged for us to stay at resorts she had been to herself. All three that we were at were fantastic and everything, including transportation was fantastic. Our most recent trip to Spain was also perfect. Carla arranged every detail so all we needed to do was enjoy a totally stress free vacation. We will be working with Carla in the coming months to arrange our next trip. She is easy going, friendly and incredibly knowledgeable. Five stars to Carla and the Travel Place! John and Andrea P.

I am so impressed with the service at Amaya Travel! Justine worked diligently and efficiently to…read morefind me the best flights for my trip. She provided options, pointed out perks and insured I was informed and confirmed. She was able to acquire lounge passes for my layovers, and confirm my seats. She is incredibly knowledgeable of different airlines baggage restrictions, seating arrangements and meal availability. I'm a budget traveler and she thoroughly researched my options to find the best options for me. I'm going to book all my vacations and travel through Amaya travel from now on.

I was a bit skeptical about using a travel agent as I have planned multiple trips overseas on my…read moreown but I was blown away at the level of expert knowledge and detailed planning Justine at Amaya Travel provided for a very special and magical trip to Spain. She listened to my many wants and desires and was able to translate those into a trip of a lifetime. I never would have been able to plan this trip on my own. Her choice of hotels as well as private tours were both comprehensive and special - it was difficult to chose which we wanted to do. She worked tirelessly to help make our desire of using public transportation come to fruition and ensured there was always transport available when we arrived to take us to our hotels. On top of all of this, she was very mindful of our budget and provided exceptional advice on where to save and where to splurge. I can't recommend Justine enough - we're already planning our next trip with Amaya Travel!

Another great family vacation planned by Guido and his staff--two weeks in Spain! (We did a similar…read moreItaly trip planned by them several years ago.) Hotels, transportation, tours, and tour guides--all planned to perfection and excellent. The hotels were in perfect locations, all the tours were private with priority entry into the busy attractions (no waiting in lines!), and most of the tour guides had 10-20+ years of guide experience with education in history and/or architecture matching the tour. Also, having them provide train and airline reservations and drivers eliminated all stress getting from one place to another on time and kept us from driving and getting lost in crazy city traffic. If you want a no-worry, low stress vacation while seeing many attractions in an European country, Bethesda Travel Center is the place to go. Worth every penny and highly recommended!

Guido, Serena and the entire team did a fabulous job throughout. Our family of four came to and…read morefrom two US locations, we traveled to two countries with multiple connections and it was all flawless. The agents over in Europe were professional at all times and the tour guides were very knowledgeable, friendly and extended their times as they enjoyed the interactions just as much as we did. All an extension of Guido and the Team! You can't go wrong with Bethesda Travel Center!

They provided bus transportation for wedding guests from the hotel to the church, church to…read morereception, and reception back to hotel. Service was excellent. Driver was professional and prompt. They accommodated relatively last minute changes when it was decided that a larger bus would be needed. It was a pleasure working with them, and it really facilitated transportation for the guests by having the shuttles available!

"Denise recommended a small boutique hotel in Paris that we had never heard of, and it was…read moreabsolutely wonderful! My wife and I were on a no-kids trip and this was the perfect small, romantic hotel with first class service. My wife cannot eat gluten, and Denise notified the concierge in advance, who provided a list of restaurants that could accommodate her dietary needs. Denise even arranged to have gluten-free bread along with the complimentary cheese plate! We had such a great time and would recommend Denise to anyone, she's super knowledgeable and goes above and beyond!" Mikel and Linda

From the owner: Active Adventures, Safaris, Exotic Honeymoons, Custom Land Itineraries, Escorted Small Group…read moreTravel, European Food & Wine Tours, Luxury Ocean and River Cruises.

After being told to email the head of the agency as I was told she knows Italy very well, and could…read moregive me a good package for places to stay and things to do. I emailed her telling her we've never used a travel agency and would like to get a package for 10 days, and hope she can find us good rates for site seeing, hiking, and etc. She responded only with the words, "Hi S...., After seeing what you are looking for, I don't think I am the right fit for you. Sincerely, Paula" She didn't even attempt to explain why, even though I was asked from Monday to wait till Wednesday when she would arrive, as she'd be able to help us with a good package. They are definitely not in the business of helping people, or being very professional! Very disappointed!!

GO TO CVS. DO NOT GO TO PASSPORT. The vaccines are over double the price of CVS, they charge a…read moresteep consultation fee for a routine vaccine and they try to strike fear in travels. You'll be take for a ride at Passport.

Most of their vaccines are free or 90% cheaper at CVS and Walgreens pharmacies. Passport Health to…read moreme a grifters. Don't trust their information.