We've purchased all our cars from this dealership over the years, and they've consistently been…read moreexemplary. You may not always get the absolute lowest price in Montreal, but you will get trust, professionalism, and peace of mind. When our car was stolen, they went above and beyond to help us sort everything out with the insurance company. Their support made a stressful situation so much easier. Over 10 years of maintenance and detailing, they've always given us honest advice and recommended only the services we truly needed, often helping us save money. Highly recommended.

I purchased a used car there but when I picked it up, it had a problem that had to be fixed. I…read morewaited 2 weeks but could not wait longer as I needed the car. They never called me so I was always guessing and they never offered me a courtesy car. They need to learn a thing or two about customer service, There are plenty of other dealers!!

Car needed major repairs within days, warranty refused…read more Beware of their dishonest selling practices! During a test drive with a used car, vendor Stéphane Pitt told us that we would have a one month warranty in case anything was wrong. This was confirmed by Stéphane again after the drive. Furthermore, he told us that the car would be fully inspected by a Toyota mechanic and all problems would be fixed. He rushed us through the contract, which was in French while he knew we only speak English. When I asked him to translate a section, he told me that I should not worry: if there was a problem, we would just come back and it would be fixed. An independent inspection at another garage immediately after purchase showed amongst others that the rear shocks were leaking oil and needed replacement. We went back; their Toyota mechanic confirmed this issue. Suddenly, we were told that only the engine and transmission were part of the warranty, despite earlier guarantees that all problems would be fixed for free. Stéphane claimed that these damages may have occurred while we were driving to the other garage (during a 20 km drive, two shocks start leaking oil at the same time?!). The manager (Marc Daigle) told us that the limited warranty was stated in the (French) contract. Even after translating the contract, we could not find a section that specified the warranty. We ended up having to pay over $400 in repairs ourselves, of course this could have been way more had there been more issues with the car. One month later, the shocks broke down again. We went to a different garage, they told us the newly installed shocks were faulty. If you think of buying here, have the car inspected by an independent garage before signing the contract. But I would really advise to go to a better and honest Toyota dealer in the area, there are many around.

I asked for an oil change and I got an oil change. The appointment booking was easy. Service and…read moreprofessionalism, more than I expected from a dealer. I wasn't pressured to have additional work done. Price of $63.95 + tax for a 0W20 synthetic oil and filter change is reasonable. I will go back to do my transmission oil change when the time is due.

J'ai fait la location d'un véhicules neuf. Il y a quelques mois j'ai dû faire remplacer une grille…read moreet j'ai eu à revenir une autre fois parce que le morceau en question n'était pas arrivé. Parcontre ce matin à mon rdv pour mon premier changement d'huile et filtre tout s'est bien passé. Le personnel est gentil et un spécial merci à Roumie qui est à l'écoute.

I recently bought my car from them. Since I bought it and started traveling outside my…read moreneighbourhood, I realized that CarPlay started to disconnect automatically and then I get a message and I am unable to reconnect it again by saying that there is no phone to connect to. I went to Kia and I asked the person at the reception that I have an issue with CarPlay and I need someone to have a look at it and try to fix it. Not only did she inform me to contact the person that sold the car to me but after setting up the meeting, he mentions that he is just a sales person and we need to speak to the service department of Kia. Office hours are open usually when I'm at work, so it's very difficult for me to continue to go back there and they keep sending me back and forth because they are just sending me to other people.

My daughter was in Montreal this week ended up with a flat tire, Concession Kia went above and…read morebeyond what was expected. Provided excellent service.