Super helpful, accepts advance orders, and speaks excellent English. I was only in Kraków for two…read morenights, and I placed an order a week before my visit. I had another shop fall through on me, and had already booked my flights and accommodation on the basis that they would accept my order. When I phoned back, several times, no one could speak English, and they eventually hung up on me. I was really worried that the trip was going to be a disaster. However, I phoned Smoke Gods, and they accepted my order over the phone. When I showered up to collect, everything was in order. They even help me pack into my suitcase (I ordered 90 sleeves). They guy on the shop was helpful and friendly. I was worried this was going to be a disaster, but it wasn't. Thank you!

Went there to buy something, was talking to the employee when another customer walked in and wanted…read moresomething from a trash can or something. I got promptly ignored so that the bin could be looked over. If you want to get something here, make sure it's empty or you might not get any service.

Great selection of Cuban cigars. Now they only carry Cubans so that's a little of a bummer but at…read moreleast you know they are not fake. Great lounge as well.

This is probably the nicest cigar lounge I have ever been to. The humidor is small with excellent…read moreselections of Cuban cigars. They also have alcohol. Whisky! Rum! Cognac! Yay! I can enjoy my cigar and whisky and relax after a long day. The staff here are all very knowledgeable and friendly, with excellent customer service. They check up on me every so often, making sure i have everything I need. If you're in Krakow, I highly recommend La Casa Del Habano Krakow.