Lorenzo provides excellent automotive Electronic service. He did a great job on my vehicleread more

From the owner: Factory integration,Remote starters,Subwoofer enclosures,Suspension upgrades, Custom fabrication,…read moreLed/neon lighting,Wheels &tires, Exhaust systems

Jim the owner could not have been nicer and so helpful - had an issue pairing my phone to my car…read moreand Jim had the issue figured in a few minutes - beyond kind and very knowledgeable!

Great service! Knowledgeable staff. Came there with an installation request for my Tesla, which…read morethey completed quickly. Next project will be to install a new car stereo on my Mercedes Sprinter van which runs the steering wheel controls on Canbus, which I couldn't figure out.

I asked Jake for an alarm system for the Hyundai Sonata that has been stolen twice…read more We were treated great by all of them. Jake, the Manager, and the man that installed it. I am really impressed with this alarm system. Now the Thieves won't get too far cuz everybody will know they are out there. Great Job Sound World !

So here is my long history with Sound World - most of which I kept to myself until recently with…read morethe straw that broke the camel's back. Now I shall tell all. We had Sound World install a home theater system and multi-room sound system in our house roughly 8 years ago. Overall the installation was good until I caught the installer drilling a large hole in the ceiling and stapling a large cable along the entry door from the garage (had they discussed options with me first, I would have informed them that we had a chase installed for the purpose of running cables to the attic). I was also unimpressed when he seemed oblivious to the multiple black fingerprint smudges on the ceiling when he installed the speakers. We later had a receiver go bad which they replaced under warranty. Turns out the replacement was used (I found this out when I was programming it and found someone else's internet info stored in it). Fast forward to 2020. With technological changes since our initial installation, we wanted to make some modifications to our system so I stopped by their store to schedule an appointment. They wouldn't even pencil me into their appointment book (2 months out) without a credit card on file! I can understand confirming payment arrangements prior to sending a technician an hour away, but how about taking care of it with a phone call while verifying the appointment perhaps the day before the scheduled installation date? To be unwilling to even schedule an appointment without a credit card on file was absolutely insulting to me - especially after we had previously spent $12,000+ with them!!! I told them as much and told them I would look elsewhere. Now for the straw.... We needed a new bulb for our projector. It seems it is something we have to order from a dealer so I contacted Sound World early on December 27. I was told someone would get back to me. By the afternoon of the 28th, I had not heard back. After an internet search, I found a company called Jaspertronics. I called them, gave them my make/model number and they knew what bulb I needed within seconds. I received my order from them on the 30th. Jaspertronics provided me with excellent, friendly, and efficient customer service. Those are the qualities Sound World is lacking. 24 days and counting - I HAVE STILL NOT RECEIVED A CALL BACK from Sound World!! I obviously don't recommend them.

We needed an upgrade for our home. We chose some speakers and automatic blinds…read more.. We recommend this company to many. They do great work with audio and video! They have been affordable and on time (It was a several day project). From Elk Rapids to Mid-Michigan(our second home) or Chicago where we currently live, this is the company I trust. They even do automation blinds with Savant systems, I cannot wait to try those next!

Ben and his guys provide great knowledge and service in making your car, boat, home the envy of…read moreeveryone around.