Brady and the First Class Mortgage staff provided a PHENOMENAL experience for us from day 1. This…read morewas the second time we've refinanced and it has been the best experience we've ever had. We had a great 30-year rate already, but we wanted to take advantage of the low rates. I called and checked online with 7 different mortgage companies and I'm so thankful we chose First Class Mortgage. Not only did they offer the best rate and lowest closing costs of the other companies, but they offered assurance that if the loan process took longer than expected (which is common with the low interest rates right now), they would take care of it and we wouldn't have to pay extra to continue locking in the rate. This was something none of the other companies were willing to do. Thankfully, their team processed our loan as quickly as possible. They made the process so very simple; we were able to do everything except the closing (which was also perfect) in person. They were clear about everything from the beginning and answered every question we had. They communicated with us every step of the way so that there were no surprises. To top it all off, despite telling us our rate would be locked in and couldn't be reduced, their team was able to get our rate down from 2.375% to 2.25%! WOW! Thanks to them, we are paying almost the same monthly amount...but will pay it off 7 years earlier! We are incredibly grateful for everything they have done. Thank you to Brady, Lisa, Nate, and Austin for a FIRST CLASS experience in every possible way. We are very excited about the money we'll save over the next 15 years. :)

What an absolute JOKE of a business. The owner, Brady is easily one of the WORST communicators…read moreyou'll ever work with and the only thing you can rely on him for is to waste your time and lower your credit. He had me waiting to see if I was approved for a mortgage loan for almost a month ... and he still wouldn't return my phone calls or emails, or let me know if I was approved for the loan or not. Do yourself a favor and go with a national mortgage company like Better Mortgage. They had an answer for me the same day I applied and they were unbelievably professional and helpful.

Loved doing business with Matt. For our next purchase we would be going to Matt again. We recommend…read morethose who want a good experience and a beautiful home Matt is the person to go too. Matt was very good at listening to our needs and made sure to meet our needs. He is very kind and sweet! You want to buy your home with ease, contact Matt right away!

We had an accepted offer on January 30th and Matt somehow got us 'clear to close' on February 12th…read more(9 business days...). Along the way, he quickly responded to emails and it truly felt like he was on my team. I selected Matt based off of previous customer reviews and I am extremely glad that I did.

I compared multiple lenders and eventually (and fortunately!) went with Ryan. Ryan is an extremely…read moreknowledgable and professional person who went above and beyond to ensure that I, as a first-time home-buyer, was fully educated about the process and common pitfalls. He is very responsive to questions and was proactive about making sure I was on track with all the documents I needed to submit. To top it off, he had the best rates of all the lenders I compared! If you're looking for best-in-class service, someone who is extremely knowledgable about their field, a patient and kind person who is happy to educate with as much depth as I asked for, and someone who really gives individualized attention - look no further than Ryan! To top it all off, Ryan got me a FREE warranty on all the major appliances in my house!

Ryan was a pleasure to work with. When my clients mentioned they were financing their home mortgage…read morethrough a lender out of the state, I was skeptical that the process would run smoothly. Ryan proved me wrong! He was not only available at all times for my clients, but me as well. He made the process of getting my clients their home so easy that I forgot he was in Minnesota and we were in Wisconsin. As a Realtor, the financing is so important and I would highly recommend Ryan to anyone. He went above and beyond what was expected.

We had a wonderful experience working with Tim during the purchase of our home. We truly enjoyed…read moreworking with him. He always responded quickly to messages, explained everything in detail, and helped us feel confident at every stage of the process. He is not only highly professional and extremely knowledgeable in his field, but also a very kind, polite, and pleasant person to communicate with. We are sincerely grateful for all his help and are happy to recommend him to anyone looking for a reliable lender.

As first time homebuyers, I couldn't have asked for a better loan officer. Tim made the mortgage…read moreprocess smooth and easy to understand. He was always responsive, and willing to answer all of my questions. I truly appreciated his guidance and support throughout the entire process. I highly recommend Tim to anyone looking for a trustworthy loan officer!

I didn't end up going with Tyler, but he was quick with my refi quote request, honest about my…read moreoptions, and transparent. Would recommend

Tyler and Ashley are great! Aside from offering us a competitive rate on our mortgage, they…read moreprovided top-notch service. We were impressed with their attention to detail, timely and professional communication, and their immediate replies/answers to our hundreds of questions. So glad we used them!

As a young, first time homebuyer, Jay and his team made the mortgage process very easy and low…read morestress. They answered all my questions and took the time to explain anything I had questions on to ensure that I was informed and comfortable during the process. I would absolutely use them again.

I had a very unique financial situation at the time of my home purchase, and Jay and the team were…read morevery helpful walking me through it and making sure I had a variety of options from different lenders. The responsiveness was great, which came in handy during a hot market, and I always felt comfortable having them explain the "fine print" details of each offer. I highly recommend working with Jay and his team and have already referred friends and family to him.

Scott was fantastic to work with. After my experience I would never go anywhere else. We had an…read moreextremely complicated transaction, trying to refinance a construction loan on a new house while keeping the old home. I tried several other brokers and they all gave up when it became too complicated. Scott stuck with us. He listened to what we wanted to do and found a way to make it happen. We had one roadblock after another and Scott calmly and patiently guided us through it all.

This mortgage company sent an automated text message to my wireless phone to solicit a refinance on…read more11/16/21. When I told them I was not the person they were looking for and I did not want this text message, they ignored me. They called me again on 1/26/22 and violated my privacy rights again. When I contacted them about the 2nd violation, they claimed they didn't send it, even though both text messages clearly identify as Reduced Fee Mortgage in Lakeville, MN with Andrew Goldberg's office. I highly encourage others to report this company to the BBB, FCC, FTC, Attorney General, etc. if they have violated your privacy rights as they did with mine. They need to take responsibility for violating the laws that are set to protect consumers.

I thought the entire process from beginning to end was quick and efficient. Jeremiah helpful and…read morepersonable all of the staff great at their jobs. Notary prompt and through. I recommended REDUCED FEE MORTGAGE to my neighbor and would recommend to everyone.