I have had wonderful experiences at this SPCA. The staff are all friendly and really love what they…read moredo. I have never had a negative visit there, after reading some of the reviews people can be very tough to please and the worst are the ones in or have been in customer service, they do a lot for our furry community and it should be understood that anyone can have a bad day. If they really want to make a difference and see what SPCA life is about, they could always donate some of their time and see exactly what a day is like there.

Not sure who the man at the front desk was, but today my parents went to go see a dog that they are…read morein the process of fostering. The man was rude, disrespectful and just overall unprofessional. I don't know who y'all choose to hire, but please start hiring people who actually have experience with customer service and are actually kind. This man made it an unpleasant visit for both of my parents and I am definitely not pleased. Thank you.

Booked appointment for grooming and bathing online for Sat at 9am get there and are told groomers…read moredon't come in till 10 and our appointment is not even on the schedule even after we showed them the appointment confirmation link. Suggest going elsewhere.

Management needs to ensure staffing is improved in order to provide the care you pay for in the…read moregrooming department. We had to return twice in order to get a simple groom completed on our two dogs. I would not recommend this place for grooming unless major changes are in place. I recommend no walk in services until staffing is improved. Scheduled clients should not have to wait hours because 20 people in Martinsville decided their dog needed a nail trim that particular day.

Great customer service and store is clean and well stocked. Location is easy to get to.read more

My dogs have PTSD from not being socialized as pups and then they were in a barn fire. Rikki has…read morebeen grooming them since I got them, and has been simply amazing with them. She treats them so nicely and professionally. I can't say enough good about her. They visibly trembled when I first started bringing them in, but now they are so so much better! I adore her!

I don't even have words for the way I feel about this place!! This is like a heaven for animal…read morelovers!! The employees are soo soo sweet and I just love the vibes there! Honestly just absolutely in love with this store!!

The owner is very knowledgeable and passionate about the business and that is HUGE! Very friendly…read moreand welcoming!

This was my first time purchasing from the gun barn and I will not patron this place again for…read moreanything even though I used to love shopping here. It was a very tedious process with steps that I feel were unnecessary. They didn't make you feel like a priority as a customer. I realized that they also lied because my receipt said that I declined the warranty. They didn't say anything about the warranty at the time of purchase. I only put it on layaway because it was the only one in the store so that I could pick it up the next day. I won't display other pics due to the type of item purchased.

Just an all around great place to snag many household items and gifts. Did a huge amount of…read moreChristmas shopping here and was able to get several people checked off the list. We were even able to get gifts for an entire office staff. They have free pig ears at entrance for our fur babies and it's always fun to see all the pups shopping. Large selection of pet foods supplies!